ZipRecruiter

Log In

1

Manager Amex Customer Service Jobs in Delaware (NOW HIRING)

Walgreens

Customer Service Associate

Newark, DE · On-site

$14.25 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Hockessin, DE · On-site

$14.50 - $20/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Wilmington, DE · On-site

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Hockessin, DE · On-site

$14.50 - $20/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Dover, DE · On-site

$11.50 - $16/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Rehoboth Beach, DE

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Wilmington, DE

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Rehoboth Beach, DE · On-site

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Dover, DE · On-site

$11.50 - $16/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Mr. Rooter

Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

As a customer service representative, you'll be doing something that matters! At Mr. Rooter ... After your initial training, you'll work with management and dispatchers delivering a first-class ...

Walgreens

Customer Service Associate

Middletown, DE · On-site

$13.75 - $18.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Milford, DE · On-site

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Wilmington, DE · On-site

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Middletown, DE · On-site

$13.75 - $18.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Hockessin, DE · On-site

$14.50 - $20/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

previous pagenext page

Showing results 21-40

All JobsAmex Customer Service JobsManager Amex Customer Service JobsManager Amex Customer Service Jobs in Delaware

Manager Amex Customer Service information

What does a manager Amex Customer Service do?

A Manager Amex Customer Service oversees the daily operations of customer service teams at American Express. They are responsible for ensuring high levels of customer satisfaction, managing and coaching staff, analyzing service metrics, and implementing improvements. Managers handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and regulations. Their role is crucial in maintaining the quality and efficiency of the customer service experience provided to cardmembers.

What are the key skills and qualifications needed to thrive as a manager Amex Customer Service?

To thrive as a Manager Amex Customer Service, you need strong leadership, problem-solving, and customer service expertise, typically supported by a bachelor's degree and experience in customer support environments. Familiarity with CRM platforms, call center software, and data analytics tools is usually required. Excellent communication, conflict resolution, and team-building skills help foster a positive environment and ensure effective service delivery. These skills are crucial for maintaining high service standards, motivating teams, and ensuring customer satisfaction in a dynamic setting.

What are some common challenges faced by a manager Amex Customer Service, and how can they be addressed?

As a Manager in Amex Customer Service, you may encounter challenges such as balancing high service standards with efficiency metrics, supporting team members during peak periods, and handling complex customer escalations. Success in this role often involves fostering a positive team environment, providing continuous coaching, and leveraging data to identify and resolve process bottlenecks. Proactive communication and collaboration with cross-functional teams—such as training, quality assurance, and IT—are key to maintaining high customer satisfaction and operational excellence.

What are the most commonly searched types of Amex Customer Service jobs in Delaware?

The most popular types of Amex Customer Service jobs in Delaware are:

What cities in Delaware are hiring for Manager Amex Customer Service jobs?

Cities in Delaware with the most Manager Amex Customer Service job openings:

Manager Amex Customer Service jobs near you

Customer Service Associate

Walgreens

Newark, DE • On-site

$14.25 - $19.50/hr

Full-time

Re-posted 17 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,223 frontline employees who took The Breakroom Quiz

98th of 113 rated pharmacies

Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

What Walgreens employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply