The Senior Manager, Incident and Crisis Operations (Watch Commander), is a critical leadership position overseeing 24/7 global operations at Amazon's Global Security Operations Center (GSOC ...
New
The Senior Manager, Incident and Crisis Operations (Watch Commander), is a critical leadership position overseeing 24/7 global operations at Amazon's Global Security Operations Center (GSOC ...
New
The Senior Manager, Incident and Crisis Operations (Watch Commander), is a critical leadership position overseeing 24/7 global operations at Amazon's Global Security Operations Center (GSOC ...
New
At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything ... The Data Center Construction Manager will be responsible for construction project management and ...
At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything ... The Data Center Construction Manager will be responsible for construction project management and ...
At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything ... The Data Center Construction Manager will be responsible for construction project management and ...
At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything ... The Data Center Construction Manager will be responsible for construction project management and ...
Avondale, AZ · On-site
$163K/yr
... center operations! AWS is looking for technology managers with experience in people management ... Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon ...
Avondale, AZ · On-site
$163K/yr
... center operations! AWS is looking for technology managers with experience in people management ... Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon ...
Avondale, AZ · On-site
$163K/yr
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking ... Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon ...
Avondale, AZ · On-site
$163K/yr
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking ... Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon ...
Avondale, AZ · On-site
$163K/yr
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking ... Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon ...
Avondale, AZ · On-site
$163K/yr
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking ... Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon ...
Tempe, AZ · On-site
The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services ... The NOC Specialist is responsible for managing volume and workflow of multiple Sort Centers from a ...
Tempe, AZ · On-site
The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services ... The NOC Specialist is responsible for managing volume and workflow of multiple Sort Centers from a ...
The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services ... The NOC Specialist is responsible for managing volume and workflow of multiple Sort Centers from a ...
The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services ... The NOC Specialist is responsible for managing volume and workflow of multiple Sort Centers from a ...
At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything ... The Data Center Construction Manager will be responsible for construction project management and ...
At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything ... The Data Center Construction Manager will be responsible for construction project management and ...
Tempe, AZ · On-site
$16 - $20/hr
... centered support by managing inquiries through phone and web-based tools using our CI-CARE ... position based at the Amazon One Medical Customer Care Center in Tempe, AZ. Key job ...
Tempe, AZ · On-site
$16 - $20/hr
... centered support by managing inquiries through phone and web-based tools using our CI-CARE ... position based at the Amazon One Medical Customer Care Center in Tempe, AZ. Key job ...
NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ... management activities -Contributing to documentation and process improvement initiatives based on ...
NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ... management activities -Contributing to documentation and process improvement initiatives based on ...
NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ... management activities -Contributing to documentation and process improvement initiatives based on ...
NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ... management activities -Contributing to documentation and process improvement initiatives based on ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... management, hot/cold aisle containment) Amazon is an equal opportunity employer and does not ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... management, hot/cold aisle containment) Amazon is an equal opportunity employer and does not ...
... centered support by managing inquiries through phone and web-based tools using our CI-CARE ... position based at the Amazon One Medical Customer Care Center in Tempe, AZ. Key job ...
... centered support by managing inquiries through phone and web-based tools using our CI-CARE ... position based at the Amazon One Medical Customer Care Center in Tempe, AZ. Key job ...
Tempe, AZ · On-site
$15.75 - $21/hr
... centered support by managing inquiries through phone and web-based tools using our CI-CARE ... position based at the Amazon One Medical Customer Care Center in Tempe, AZ. Key job ...
Tempe, AZ · On-site
$15.75 - $21/hr
... centered support by managing inquiries through phone and web-based tools using our CI-CARE ... position based at the Amazon One Medical Customer Care Center in Tempe, AZ. Key job ...
... Amazon's regional locations, coordinates and facilitates the crisis management response to ... center work environment - Conversational level fluency in German - 3+ months of customer service ...
... Amazon's regional locations, coordinates and facilitates the crisis management response to ... center work environment - Conversational level fluency in German - 3+ months of customer service ...
Tempe, AZ · On-site
As a Regional Manager for Global Procurement Central Services (GPCS), you will lead and be responsible for the growth and development of a team responsible for Amazon's Fulfillment Center indirect ...
Tempe, AZ · On-site
As a Regional Manager for Global Procurement Central Services (GPCS), you will lead and be responsible for the growth and development of a team responsible for Amazon's Fulfillment Center indirect ...
... as Amazon's front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They ...
New
... as Amazon's front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They ...
New
... as Amazon's front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They ...
New
... as Amazon's front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They ...
New
Network Design Planning & Engineering sits at the center of Amazon's North American transportation ... We're looking for a Supply Chain Manager I who is excited about turning complex data into clear ...
Network Design Planning & Engineering sits at the center of Amazon's North American transportation ... We're looking for a Supply Chain Manager I who is excited about turning complex data into clear ...
| Aspect | Manager Amazon Sortation Center | Warehouse Supervisor |
|---|---|---|
| Responsibilities | Oversees entire sortation operations, manages teams, ensures efficiency and safety | Supervises daily warehouse activities, manages staff, maintains workflow |
| Required Credentials | Typically requires leadership experience, logistics knowledge, and sometimes certifications | Experience in warehouse operations, safety training, and team management |
| Work Environment | Large distribution centers with high-volume sorting operations | Warehouse settings with inventory handling and shipping tasks |
| Industry Usage | Commonly used in Amazon and similar logistics companies | Widely used across retail, manufacturing, and logistics sectors |
The Manager Amazon Sortation Center focuses on overseeing large-scale sortation operations and strategic management, while the Warehouse Supervisor handles daily warehouse activities and team supervision. Both roles require leadership skills and logistics knowledge but differ in scope and responsibilities.

Full-time
Posted 2 days ago
New
7.4
Based on 7,062 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
The mission of Worldwide Operations Security (WWOS) is to support Amazon's Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.
The Senior Manager, Incident and Crisis Operations (Watch Commander), is a critical leadership position overseeing 24/7 global operations at Amazon's Global Security Operations Center (GSOC), supporting Amazon's Worldwide Operations. This role takes managerial ownership of operational continuity, crisis response, and data-driven decision-making across a multi-disciplined team of 50+ professionals including Security Operations Managers, Security Area Managers, and Crisis Specialists
The Watch Commander is responsible for ensuring performance Service Level Agreements (SLAs) are met, customer responses are appropriate according to policies and procedures, and the continuous development and motivation of a high-performing team. The role manages high-stakes incident response and crisis management with significant impact on life safety, operations, and brand reputation.
The Watch Commander must navigate global operations across diverse regulatory environments and cultural nuances, make critical decisions under pressure-often with incomplete information-and coordinate cross-functional leadership across multiple VP-level organizations. This leader shapes organizational structures, defines risk strategies, and influences enterprise-wide security programs while adapting to Amazon's rapid growth and evolving technological landscape.
Key job responsibilities
- Operate autonomously and use discretion when handling sensitive and critical information
- Apply sound business principles to identify barriers and initiate resolution actions
- Work across multiple organizations to resolve escalations with undefined problems, solutions, and risk strategies
- Work independently with limited guidance while actively mentoring and developing the team
- Own a complex risk intake process
- Participate in and influence internal processes to unblock teams and increase delivery speed
- Communicate and escalate effectively to senior leadership teams
- Identify a path forward in complex situations
- Identify opportunities that drive efficiencies while creating predictable controls and process paths
A day in the life
The Watch Commander must navigate global operations across diverse regulatory environments and cultural nuances, make critical decisions under pressure-often with incomplete information-and coordinate cross-functional leadership across multiple VP-level organizations
This leader shapes organizational structures, defines risk strategies, and influences enterprise-wide security programs while adapting to Amazon's rapid growth and evolving technological landscape.
About the team
The Global Security Operations Center (GSOC) supports the WWOS mission by providing 24/7/365 services to Amazon's Worldwide Operations. The GSOC provides support and timely notification to global partners regarding critical incidents that have impacted, or have the potential to impact, Life-Safety, Operations, and/or the Amazon Brand. We are Amazon's central location for critical incident management supporting worldwide operations, as well as affiliate and retail businesses
The GSOC operates across multiple global sites with coverage in 14+ languages, managing a team of Security Operations Managers, Security Area Managers, and Crisis Specialists. We are looking for an agile, adaptive, and detail-oriented leader to oversee a diverse, multi-disciplined team.
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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate and computer and electronic product manufacturing
10,000+ Employees
Seattle, WA, US