Amazon is building the earth's best transportation and logistics business. Our people are builders ... Key job responsibilities Manage and resolve cases submitted by our carrier partners, ensuring all ...
Amazon is building the earth's best transportation and logistics business. Our people are builders ... Key job responsibilities Manage and resolve cases submitted by our carrier partners, ensuring all ...
Amazon is building the earth's best transportation and logistics business. Our people are builders ... Key job responsibilities Manage and resolve cases submitted by our carrier partners, ensuring all ...
Amazon is building the earth's best transportation and logistics business. Our people are builders ... Key job responsibilities Manage and resolve cases submitted by our carrier partners, ensuring all ...
Relay Account Support Specialist, Relay Account Support, Relay Account Services
Nashville, TN · On-site
Amazon is building the earth's best transportation and logistics business. Our people are builders ... Key job responsibilities • Manage and resolve cases submitted by our carrier partners, ensuring ...
Relay Account Support Specialist, Relay Account Support, Relay Account Services
Nashville, TN · On-site
Amazon is building the earth's best transportation and logistics business. Our people are builders ... Key job responsibilities • Manage and resolve cases submitted by our carrier partners, ensuring ...
Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our ... Relay and ATS events. This highly cross-functional role will see you collaborating with ...
Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our ... Relay and ATS events. This highly cross-functional role will see you collaborating with ...
Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our ... Relay and ATS events. This highly cross-functional role will see you collaborating with ...
Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our ... Relay and ATS events. This highly cross-functional role will see you collaborating with ...
... Amazon delivers over a billion shipments annually to our loyal customers. The Safety Administrator will support ATS-RMC (Relay Marketplace Carriers) Program Management team. The successful candidate ...
... Amazon delivers over a billion shipments annually to our loyal customers. The Safety Administrator will support ATS-RMC (Relay Marketplace Carriers) Program Management team. The successful candidate ...
... Amazon delivers over a billion shipments annually to our loyal customers. The Safety Administrator will support ATS-RMC (Relay Marketplace Carriers) Program Management team. The successful candidate ...
... Amazon delivers over a billion shipments annually to our loyal customers. The Safety Administrator will support ATS-RMC (Relay Marketplace Carriers) Program Management team. The successful candidate ...
... Amazon delivers over a billion shipments annually to our loyal customers. The Safety Administrator will support ATS-RMC (Relay Marketplace Carriers) Program Management team. The successful candidate ...
... Amazon delivers over a billion shipments annually to our loyal customers. The Safety Administrator will support ATS-RMC (Relay Marketplace Carriers) Program Management team. The successful candidate ...
This individual will manage vendor relationships, administer carrier certification systems, execute ... Amazon offers a full range of benefits that support you and eligible family members, including ...
This individual will manage vendor relationships, administer carrier certification systems, execute ... Amazon offers a full range of benefits that support you and eligible family members, including ...
... Relay carriers Carrier & Vendor Engagement - Serve as a shared point of contact for carrier ... years of management experience - Bachelor's degree - Experience with SQL Amazon is an equal ...
... Relay carriers Carrier & Vendor Engagement - Serve as a shared point of contact for carrier ... years of management experience - Bachelor's degree - Experience with SQL Amazon is an equal ...
This individual will manage vendor relationships, administer carrier certification systems, execute ... Amazon offers a full range of benefits that support you and eligible family members, including ...
This individual will manage vendor relationships, administer carrier certification systems, execute ... Amazon offers a full range of benefits that support you and eligible family members, including ...
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... managing projects. You will help train and mentor service technicians and contract technicians.
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... managing projects. You will help train and mentor service technicians and contract technicians.
Manager Amazon Relay information
What is the highest paying manager position at Amazon?
What is the highest paying position at Amazon warehouse?
Does Amazon Relay pay well?
Is it hard to get hired as an area manager at Amazon?
What is the difference between Manager Amazon Relay vs Dispatcher Amazon Relay?
| Aspect | Manager Amazon Relay | Dispatcher Amazon Relay |
|---|---|---|
| Primary Role | Oversees operations, manages drivers, and ensures compliance | Coordinates loads, assigns routes, and communicates with drivers and carriers |
| Required Credentials | Logistics or transportation management experience, possibly a management certification | Logistics knowledge, communication skills, experience with dispatch software |
| Work Environment | Office-based, managerial setting | Field and office, dynamic and fast-paced |
| Industry Usage | Used in fleet management, transportation companies | Common in freight and delivery services |
While both roles are integral to Amazon Relay operations, the Manager Amazon Relay focuses on overseeing overall operations and team management, whereas the Dispatcher Amazon Relay handles daily load coordination and route assignments. Understanding these differences helps in choosing the right career path or job search focus within Amazon Relay logistics.

Full-time
Re-posted 7 days ago
Amazon rating
7.4
Based on 7,043 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Amazon is building the earth's best transportation and logistics business. Our people are builders, working tirelessly to serve customers, optimize Amazon's global network, and enable the success of our trusted partners. Within Amazon Transportation Services (ATS), the Carrier Services team plays a key role in supporting carrier partners who transport goods for Amazon.
Our team guides carriers through the application process to become an Amazon partner and resolves account-related issues for existing carrier partners. This is an exciting opportunity to join a high visibility team in the fastest growing new market in Amazon's portfolio.
We are seeking a detail-oriented and analytical professional with a background in transportation to join our team as a Relay Account Support Specialist.
In this role, you will be primarily focused on onboarding new carrier partners into Amazon's transportation network. You will review case details, gather and analyze data from multiple sources, conduct phone screens, and verify critical information to make informed decisions. The ideal candidate is a strong problem-solver with experience in transportation or logistics, thrives in a fast-paced environment, and is passionate about delivering results.
Key job responsibilities
Manage and resolve cases submitted by our carrier partners, ensuring all steps in the onboarding process (data collection, verification, and follow-up) are completed accurately and on time
Conduct phone screenings and maintain clear and professional communication with carrier partners to validate information, clarify requirements, and resolve issues
Track case progress through various systems, ensuring timely updates and proper documentation of all outcomes
Prioritize tasks effectively to manage multiple cases simultaneously, meeting deadlines and business-critical timelines
Analyze data from multiple sources to identify case trends, recurring issues, and areas for improvement within the carrier onboarding process
Escalate complex issues to relevant stakeholders
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US