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Manager Amazon Quality Assurance Jobs (NOW HIRING)

Amazon

Field Quality Assurance

Hawthorne, NY

Amazon Logistics (AMZL) Field Quality Assurance At Amazon, our motto is "Work Hard. Have Fun. Make ... property managers to provide information from Amazon regarding deliveries; record any provided ...

Amazon

Field Quality Assurance

Hawthorne, NY

Amazon Logistics (AMZL) Field Quality Assurance At Amazon, our motto is "Work Hard. Have Fun. Make ... property managers to provide information from Amazon regarding deliveries; record any provided ...

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Manager Amazon Quality Assurance information

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$38K

$118.1K

$179K

How much do manager amazon quality assurance jobs pay per year?

As of Aug 12, 2026, the average yearly pay for manager amazon quality assurance in the United States is $118,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $144,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Amazon Quality Assurance vs Quality Assurance Specialist?

AspectManager Amazon Quality AssuranceQuality Assurance Specialist
ResponsibilitiesOversees QA teams, develops testing strategies, manages quality standardsPerforms testing, documents defects, supports QA processes
Required CredentialsBachelor's degree, experience in QA management, familiarity with Amazon standardsBachelor's degree, QA certifications often preferred
Work EnvironmentLeadership role within Amazon's fulfillment or tech centersHands-on testing in labs or warehouse settings
Industry UsageCommonly used in Amazon's logistics, tech, and retail sectorsUsed across various Amazon departments for quality checks

The main difference is that the Manager Amazon Quality Assurance leads QA teams and develops strategies, while the Quality Assurance Specialist focuses on executing tests and identifying defects. Both roles require relevant QA experience, but the manager position involves more leadership and planning responsibilities within Amazon's environment.

More about Manager Amazon Quality Assurance jobs
What cities are hiring for Manager Amazon Quality Assurance jobs? Cities with the most Manager Amazon Quality Assurance job openings:
What are the most commonly searched types of Amazon Quality Assurance jobs? The most popular types of Amazon Quality Assurance jobs are:
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Manager Amazon Quality Assurance jobs near you
Infographic showing various Manager Amazon Quality Assurance job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $118,074 per year, or $56.8 per hour.

Field Quality Assurance

Amazon

Hawthorne, NY

Full-time

Re-posted 23 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,082 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon Logistics (AMZL) Field Quality Assurance
At Amazon, our motto is "Work Hard. Have Fun. Make History." This position offers an exciting opportunity to make history by becoming a founding member of a quality assurance team whose purpose is to solve complex challenges and to create unprecedented customer experiences daily

We're looking for creative leaders with a passion for innovation, knack for problem solving, and a passion to create world class customer experiences that will change the face of commerce.
The Role:
The Field Quality Assurance Specialist will solve complex challenges with last mile delivery in their assigned territory, partnering with their Regional Quality Assurance manager, Operations Managers, and external property managers to ensure timely delivery of goods from our facilities to our end customers. The individual in this position will identify, design, and deliver process improvement solutions for various customer experience initiatives, designed to improve Amazon's ability to deliver directly to customers through its network of 3rd party vendors.
By applying for the FQA role, candidates acknowledge that a mandatory evaluation is required during onboarding as a condition of employment. The evaluation is 60 minutes in duration and will assess your knowledge retention of Address Validation quality inputs using the GeoStudio tool

A minimum passing score of 90% is required. All new FQA hires must complete this evaluation within the designated onboarding period and will be allotted three (3) attempts. Failure to pass within those attempts may result in disqualification from the role and return to a previous or comparable role.

By submitting an application and accepting an offer for this role, you acknowledge and accept these requirements.
Responsibilities:
Navigate using GPS along a route of addresses provided daily; Track specific Geo Codes (include explanation of what a geo code is) for addresses using the on-road application
Verify potential access codes and delivery instructions for assigned addresses and update records as needed using the provided application
Interact with property managers to provide information from Amazon regarding deliveries; record any provided instructions or feedback using the provided application
Interact with property managers as needed to address concerns with service levels being provided
Observe deliveries in the field to identify barriers to first-time delivery success; recommend solutions and improvements to Amazon's systems and processes
Use the assigned tools to effectively manage time and complete daily route. Communicate with assigned dispatcher any problems or concerns on-road that are impacting completion
Document feedback and audit results to help the AMZL team identify strengths, as well as areas of improvement/opportunities in the provided application and information packet
Maintain a positive attitude and represent the company in a positive manner including reporting any accidents, driving violations, change in license and /or insurance requirements
Adhere to the Vehicle Code of Conduct
Other additional duties as assigned, based on future quality initiatives based in the field
Proficiency in the usage of smart phone, GPS and tablet
Use logical thinking, analytical and problem-solving skills.
Communicate with internal and external partners
Able to drive up to, but not limited to the full duration of your scheduled shift


Job Requirements:
21+ years of age
A valid permanent driver's license
Able to leverage Amazon's preferred rental car carrier
Must be able to travel to multiple sites within 1.5-hour distance from their home station

What Amazon employees say

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Hours and flexibility

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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