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Manager Amazon Logistics Partner Jobs in Silver Spring, MD

Process Assistants are part of the Last Mile operations in Amazon Logistics and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department ...

Process Assistants are part of the Last Mile operations in Amazon Logistics and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department ...

Showing results 41-60

Manager Amazon Logistics Partner information

See Silver Spring, MD salary details

$35.7K

$78.9K

$135.9K

How much do manager amazon logistics partner jobs pay per year?

As of Sep 5, 2026, the average yearly pay for manager amazon logistics partner in Silver Spring, MD is $78,878.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,400.00 and $93,600.00 per year, depending on experience, location, and employer.

What is the difference between Manager Amazon Logistics Partner vs Logistics Coordinator?

AspectManager Amazon Logistics PartnerLogistics Coordinator
CredentialsRelevant logistics or supply chain certifications, management experienceBasic logistics or supply chain knowledge, often entry-level certifications
Work EnvironmentOversees logistics operations, manages teams, collaborates with AmazonCoordinates shipments, tracks deliveries, supports logistics teams
Employer & Industry UsageUsed by Amazon and logistics service providersUsed across various companies in supply chain management

The Manager Amazon Logistics Partner typically holds more advanced certifications and manages logistics teams, focusing on strategic oversight. In contrast, a Logistics Coordinator handles day-to-day shipment coordination and operational support. Both roles are essential in the supply chain but differ in scope and responsibilities.

What does a manager Amazon Logistics Partner do?

A manager Amazon Logistics Partner oversees daily operations of delivery stations, manages a team of drivers and staff, ensures timely package delivery, and maintains safety and efficiency standards. They often use logistics management tools and may coordinate with Amazon's systems to optimize delivery routes and performance.

What are popular job titles related to Manager Amazon Logistics Partner jobs in Silver Spring, MD?

For Manager Amazon Logistics Partner jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Manager Amazon Logistics Partner jobs in Silver Spring, MD look for?

The top searched job categories for Manager Amazon Logistics Partner jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Manager Amazon Logistics Partner jobs?

Cities near Silver Spring, MD with the most Manager Amazon Logistics Partner job openings:

SATCOM Customer Support Engineering Manager, Amazon Leo Government

Amazon

Arlington, VA • On-site

Full-time

Re-posted 9 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,151 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers


Job description

Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.
The mission of Amazon Leo for Government (ALG) is to leverage Leo and provide high speed, low latency, and secure satellite broadband services to United States and allied government customers. This position will be working on the Product Management Team within ALG with significant interaction with the Leo Government Business Development team and Government customers.
We are seeking an experienced Technical Support Engineering Manager to lead our global government customer support engineering team

This role will oversee a team of technical support engineers who work with satcom distribution partners to provide expert customer support through phone and email channels while performing deep technical troubleshooting of broadband network and customer devices to perform root cause analysis.
Key job responsibilities
Oversee online, phone and email support operations to ensure timely, secure, accurate, and high-quality government customer interactions
Lead, mentor, and develop a team of technical support engineers for government customer missions
Foster a culture of customer obsession, technical excellence, and continuous improvement of Amazon Leo Government service delivery
Establish and maintain service level agreements (SLAs) for response and resolution times
Lead deep technical troubleshooting efforts for complex customer satellite communication issues
Drive root cause analysis (RCA) for recurring problems and systemic issues
Partner with Amazon Leo networking and device engineering teams to identify product defects and drive fixes
Develop and maintain technical documentation, knowledge base articles, and troubleshooting guides
Establish best practices for technical investigation and problem resolution
Work closely with Amazon Leo Government Product, Engineering, and Operations teams to improve quality of broadband service delivery
Provide customer feedback and insights to inform product roadmap decisions
Collaborate with Training teams to develop technical training programs
Use data to drive decision-making and resource planning
Partner with Quality Assurance to identify testing gaps based on customer issues
A day in the life
Present recurring business reviews to senior leadership
Track and report on key performance indicators including CSAT, resolution time, and ticket volume
Analyze trends in customer issues to identify opportunities for improvement
Drive continuous improvement in first contact resolution rates and customer satisfaction scores
Implement escalation procedures and ensure critical issues receive appropriate attention
Monitor support queue health and optimize resource allocation
This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.


What Amazon employees say

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Hours and flexibility

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US