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Amazon Delivery Station Jobs in Silver Spring, MD

... an Amazon Logistics Delivery Station (DS). Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure ...

... an Amazon Logistics Delivery Station (DS). Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure ...

Senior Station Manager

Baltimore, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... an Amazon Logistics Delivery Station (DS). Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure ...

HR Business Partner, AMZL

Lanham, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination ...

Join Amazon's mission to become Earth's safest place to work. At Amazon, we've set the ambitious ... delivery stations include outside loading departments) Continuously climb and descend stairs ...

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Amazon Delivery Station information

See Silver Spring, MD salary details

$10

$19

$31

How much do amazon delivery station jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for amazon delivery station in Silver Spring, MD is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.23 and $18.93 per hour, depending on experience, location, and employer.

What is an Amazon delivery station?

An Amazon Delivery Station is a type of Amazon facility where packages are received from fulfillment centers and sorted for final delivery to customers. At delivery stations, packages are organized by delivery routes and handed over to last-mile delivery drivers, such as Amazon Flex drivers or third-party carriers. These stations play a crucial role in ensuring that customers receive their packages quickly and efficiently, often enabling same-day or next-day delivery in many areas.

What does a typical shift look like for an employee at an Amazon delivery station?

At an Amazon Delivery Station, employees typically work in shifts that involve receiving, sorting, and preparing packages for final delivery. The environment is fast-paced and team-oriented, with clear performance targets and frequent collaboration with coworkers and shift managers. Responsibilities include scanning packages, organizing delivery routes, and ensuring that outgoing shipments meet quality standards. Team members often rotate between tasks to ensure workflow efficiency and maintain a steady pace throughout their shift.

What are the key skills and qualifications needed to thrive as an Amazon delivery station associate, and why are they important?

To thrive as an Amazon Delivery Station Associate, you need physical stamina, attention to detail, and the ability to follow safety and operational procedures, typically supported by a high school diploma or GED. Familiarity with handheld scanners, warehouse management systems, and material handling equipment is often required. Strong teamwork, time management, and communication skills help associates excel in fast-paced environments. These skills ensure packages are processed efficiently and safely, contributing to on-time deliveries and customer satisfaction.

What is the difference between Amazon Delivery Station vs Amazon Delivery Associate?

AspectAmazon Delivery StationAmazon Delivery Associate
RoleFacility where packages are sorted and prepared for deliveryEmployee responsible for delivering packages to customers
Work EnvironmentIndoor, warehouse settingOutdoor, on-the-road
CredentialsMinimal; may require background checkValid driver’s license, background check
Employer UsageAmazon fulfillment network

The Amazon Delivery Station is a warehouse facility where packages are sorted before being dispatched for delivery. In contrast, an Amazon Delivery Associate is the employee who delivers packages directly to customers' homes. While both roles are part of Amazon's logistics network, the Delivery Station focuses on package processing, whereas the Delivery Associate handles the final delivery step.

Is an Amazon Delivery Station a good job?

Working at an Amazon Delivery Station involves physical tasks such as package handling and delivery route preparation, often requiring standing, lifting, and operating equipment. The job typically offers full-time or part-time shifts, with pay that varies by location and experience, and may include benefits like health insurance and paid time off. Overall, it can be a stable employment option for those seeking manual labor roles with flexible schedules.

What are popular job titles related to Amazon Delivery Station jobs in Silver Spring, MD?

For Amazon Delivery Station jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Amazon Delivery Station jobs in Silver Spring, MD look for?

The top searched job categories for Amazon Delivery Station jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Amazon Delivery Station jobs?

Cities near Silver Spring, MD with the most Amazon Delivery Station job openings:

Infographic showing various Amazon Delivery Station job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,475 per year, or $19.5 per hour.

Delivery Station Customer Service Associate, DSL

Amazon

Springfield, VA

$15.25 - $21/hr

Full-time

Re-posted 4 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,096 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We're making history and the good news is that we've only just begun.

At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages.

The work is beyond fulfilling and delivering customer orders; it's making sure we put smiles on customer's faces.
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation
Carry, lift, push and pull up to 49 pounds
Frequently push, pull, squat, bend and reach
Stand and walk during shifts lasting up to 12 hours
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
A day in the life
You'll be based at one of our last-mile delivery warehouses, where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you'll be informing our delivery partners

Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the team
Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team

We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers' most complex issues.

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon's customer service even better, and we need excellent people to make that happen.


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US