Genesys Cloud, Amazon Connect, NICE CXone Production Support & L2/L3 Support for enterprise contact center platforms Incident Management & Major Incident Response Root Cause Analysis (RCA) and ...
Genesys Cloud, Amazon Connect, NICE CXone Production Support & L2/L3 Support for enterprise contact center platforms Incident Management & Major Incident Response Root Cause Analysis (RCA) and ...
... Amazon.com ( AWS and more AWS customers. A day in the life There are two main components to forwarding the Linux Kernel and it's constructs for L2/L3 forwarding and management, and the underlying ...
... Amazon.com ( AWS and more AWS customers. A day in the life There are two main components to forwarding the Linux Kernel and it's constructs for L2/L3 forwarding and management, and the underlying ...
... Amazon.com ( AWS and more AWS customers. A day in the life There are two main components to forwarding the Linux Kernel and it's constructs for L2/L3 forwarding and management, and the underlying ...
... Amazon.com ( AWS and more AWS customers. A day in the life There are two main components to forwarding the Linux Kernel and it's constructs for L2/L3 forwarding and management, and the underlying ...
Software Engineer, Data Plane, NPD Forwarding Stack, Data Plane
Raleigh, NC · On-site
$111K - $133K/yr
... Amazon.com ( AWS and more AWS customers. A day in the life There are two main components to forwarding the Linux Kernel and it's constructs for L2/L3 forwarding and management, and the underlying ...
Software Engineer, Data Plane, NPD Forwarding Stack, Data Plane
Raleigh, NC · On-site
$111K - $133K/yr
... Amazon.com ( AWS and more AWS customers. A day in the life There are two main components to forwarding the Linux Kernel and it's constructs for L2/L3 forwarding and management, and the underlying ...
... Amazon.com ( AWS and more AWS customers. A day in the life There are two main components to forwarding the Linux Kernel and it's constructs for L2/L3 forwarding and management, and the underlying ...
... Amazon.com ( AWS and more AWS customers. A day in the life There are two main components to forwarding the Linux Kernel and it's constructs for L2/L3 forwarding and management, and the underlying ...
Network Development Engineer II , ALG Software and Network Integration and Test
Northridge, CA · On-site
Amazon Leo is a initiative within Amazon that aims to revolutionize global connectivity through the ... TCP/IP, Ethernet, L2/L3 technologies - 3+ years of network engineering experience (design ...
Network Development Engineer II , ALG Software and Network Integration and Test
Northridge, CA · On-site
Amazon Leo is a initiative within Amazon that aims to revolutionize global connectivity through the ... TCP/IP, Ethernet, L2/L3 technologies - 3+ years of network engineering experience (design ...
... Amazon Web Services (AWS) and strong collaboration skills. Roles & Responsibilities * Provide L3 ... Manage and support Red Hat Cluster environments ensuring high availability and business continuity.
Quick apply
... Amazon Web Services (AWS) and strong collaboration skills. Roles & Responsibilities * Provide L3 ... Manage and support Red Hat Cluster environments ensuring high availability and business continuity.
As an Amazon company, we combine the best of startup culture with the resources and stability of ... L2 and L3 networking - Expertise in embedded networking on switches, routers and firewalls ...
As an Amazon company, we combine the best of startup culture with the resources and stability of ... L2 and L3 networking - Expertise in embedded networking on switches, routers and firewalls ...
... L3/L4 networking to optimize packet delivery, reduce tail latency, and improve bandwidth ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
... L3/L4 networking to optimize packet delivery, reduce tail latency, and improve bandwidth ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
NY · Hybrid
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
NY · Hybrid
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
... Amazon Connect migration underway). Works from established runbooks, participates in incident ... management processes (ITSM/ticketing, escalations, documentation) · Working familiarity with ...
Manager Amazon L3 information
See salary details
$24.5K - $32.8K
9% of jobs
$32.8K - $41.1K
15% of jobs
$41.8K is the 25th percentile. Wages below this are outliers.
$41.1K - $49.5K
17% of jobs
The median wage is $52.3K / yr.
$49.5K - $57.8K
27% of jobs
$62.9K is the 75th percentile. Wages above this are outliers.
$57.8K - $66.1K
12% of jobs
$66.1K - $74.4K
8% of jobs
$74.4K - $82.7K
4% of jobs
$82.7K - $91K
3% of jobs
$91K - $99.4K
2% of jobs
$99.4K - $107.7K
2% of jobs
$107.7K - $116K
1% of jobs
$24.5K
$59.5K
$116K
How much do manager amazon l3 jobs pay per year?
As of Aug 19, 2026, the average yearly pay for manager amazon l3 in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.
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The most popular types of Amazon L3 jobs are:
What states have the most Manager Amazon L3 jobs?
States with the most job openings for Manager Amazon L3 jobs include:
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Contractor
Posted 21 days ago
Job description
Senior CCaaS Production Support Engineer (Genesys Cloud / Amazon Connect / NICE CXone)
Minnetonka Mills, MN (Onsite)
Must-Have Skills (Senior CCaaS Production Support Engineer)
CCaaS Platforms: Genesys Cloud, Amazon Connect, NICE CXone
Production Support & L2/L3 Support for enterprise contact center platforms
Incident Management & Major Incident Response
Root Cause Analysis (RCA) and Problem Management
Troubleshooting call flows, routing, IVR, voice, and contact center services
Vendor Management & Escalation (Genesys, Amazon Connect, NICE, Pindrop)
Contact Center Integrations (APIs, authentication, routing, voice services)
Platform Monitoring & Operational Support
Production Deployments & Change Management
Knowledge Base, Runbooks & Operational Documentation
Cross-functional Collaboration with Infrastructure, Network, Security, and Application teams
On-call Production Support and outage management
ITSM Tools (ServiceNow, Jira, Remedy or similar)
Strong Communication & Stakeholder Management
Preferred Skills
Pindrop integration/support
SIP, VoIP, WebRTC, Telephony concepts
REST APIs and JSON
Cloud platforms (AWS preferred for Amazon Connect)
Performance monitoring and operational analytics
ITIL Foundation / Incident & Problem Management knowledge
Employment Type: CONTRACTOR
About Delan Associates
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Freeport, NY, US
Year founded
2002