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Manager Aloft Hotels Jobs in Florida (NOW HIRING)

Aloft Lake Nona

Sales Manager

Orlando, FL

... hotel revenue and market share. You will play a critical role in positioning Aloft and Althea as a ... Manage and respond to inbound inquiries, converting leads into definite business * Achieve and ...

Aloft Lake Nona

Sales Manager

Orlando, FL · On-site

... hotel revenue and market share. You will play a critical role in positioning Aloft and Althea as a ... Manage and respond to inbound inquiries, converting leads into definite business * Achieve and ...

CoralTree Hospitality

Sales Manager

Orlando, FL

... hotel revenue and market share. You will play a critical role in positioning Aloft and Althea as a ... Manage and respond to inbound inquiries, converting leads into definite business * Achieve and ...

Heihotels

Assistant General Manager

Miami, FL · On-site

About Us Celebrate your style at Aloft Miami Airport, a hip new hotel that's only 15 minutes from ... Act as General Manager in his/her absence when necessary. Essential Duties and Responsibilities

Aloft Lake Nona

Food Runner

Orlando, FL · On-site

Overview Experience the vibrant energy of Aloft Orlando Lake Nona, a cutting-edge hotel opening in ... Completes all opening, on-going, and closing side work and manager on duty as signed off on work ...

Franchise Location

Director of Sales

Doral, FL

... for Aloft and Element * Manage sales department budget and expenses Qualifications: * Minimum 3-5 years of experience as a Director of Sales & Marketing or Senior Sales Manager in the hotel ...

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Manager Aloft Hotels information

What does a manager at Aloft Hotels do?

A Manager at Aloft Hotels oversees daily hotel operations, ensures guest satisfaction, and manages staff across departments such as front desk, housekeeping, and food services. They are responsible for maintaining the hotel's brand standards, handling guest concerns, and working to maximize occupancy and revenue. Additionally, they coordinate with other managers to implement company policies, manage budgets, and ensure health and safety compliance. Their role is essential in creating a welcoming and efficient environment for both guests and employees.

What are the key skills and qualifications needed to thrive as a manager at Aloft Hotels?

To succeed as a Manager at Aloft Hotels, you need strong leadership abilities, hospitality management experience, and a relevant degree such as in hotel or business management. Familiarity with property management systems (PMS), booking platforms, and budgeting software, along with certifications like CHA (Certified Hotel Administrator), are highly valuable. Excellent interpersonal skills, problem-solving abilities, and customer service orientation set outstanding managers apart. These capabilities are crucial for ensuring smooth operations, guest satisfaction, and team performance in the dynamic hospitality environment.

What are some typical challenges a manager at Aloft Hotels may face, and how can they overcome them?

As a Manager at Aloft Hotels, you may encounter challenges such as balancing guest satisfaction with operational efficiency, managing a diverse team, and adapting to high occupancy periods or unexpected events. Success often depends on proactive communication, effective delegation, and fostering a team culture that embraces Aloft’s brand values. Staying adaptable and maintaining close collaboration with departments like housekeeping, front desk, and food & beverage helps ensure smooth daily operations and a positive guest experience.

What is the difference between Manager Aloft Hotels vs Front Desk Supervisor?

AspectManager Aloft HotelsFront Desk Supervisor
ResponsibilitiesOversees hotel operations, manages staff, ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, manages reservations
Required CredentialsHospitality management experience, leadership skills, possibly a degree in hospitality or related fieldCustomer service experience, hospitality or hotel management knowledge, leadership skills
Work EnvironmentOffice setting within hotel, managerial meetings, staff coordinationFront desk area, guest interactions, shift supervision

The Manager Aloft Hotels typically holds a broader leadership role overseeing hotel operations, while the Front Desk Supervisor focuses on guest services and front desk management. Both roles require hospitality experience and leadership skills, but the manager has a wider scope of responsibilities across the entire hotel.

What cities in Florida are hiring for Manager Aloft Hotels jobs?

Cities in Florida with the most Manager Aloft Hotels job openings:

Manager Aloft Hotels jobs near you

Assistant Front Office Manager

Aloft Lake Nona

Orlando, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Overview
The Assistant to the Front Office Manager supports the daily operations of the front desk, ensuring seamless guest experiences, efficient staff performance, and adherence to Aloft brand standards. This role requires strong leadership, problem-solving skills, and a proactive approach to maintaining smooth hotel operations, especially during high-demand periods.
Why join our team?
It takes a balance of innovators, relationship builders, and risk-takers to showcase Aloft Lake Nona. There's no one like you, and the individuality of our team members is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.
  • Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more.
  • Perks: Enjoy complimentary parking and food & beverage discounts!
  • A Balanced Life: Full-time team members are eligible for paid time off and holiday pay in their first year.
  • Travel is good for the soul: Experience destinations around the country with team member hotel discounts.
  • Growth: Opportunities for internal career growth and expansion.

Responsibilities
  • Guest Experience & Operations
    • Assist in overseeing front desk operations, ensuring guests receive a vibrant, personalized experience aligned with Aloft's brand
    • Support front desk agents in handling guest requests, complaints, and special accommodations.
    • Resolve escalated guest issues efficiently, providing solutions that enhance guest satisfaction.
    • Monitor room inventory and availability, assisting in decisions related to upgrades, walk-ins, and overbookings.
  • Team Leadership & Training:
    • Act as a mentor for front desk associates, providing coaching and support in alignment with CoralTree's service standards.
    • Help manage scheduling and shift coverage, ensuring optimal front desk staffing levels.
    • Training new hires, reinforcing brand standards, guest service techniques, and operational procedures.
    • Provide guidance to team members with specific performance challenges, including decision making, efficiency, and professionalism.
  • Administrative Support:
    • Support Front Office Manager in preparing reports, tracking key performance metrics, and ensuring front desk compliance with company policies.
    • Promote and successfully track departmental and organizational initiatives, such as incentive programs and Sense the Connection.
    • Ensure front desk staff maintain accurate records for payment processing, room charges, and upgrades with tax calculations.
    • Help oversee and maintain the integrity of financial transactions at the front desk, including guest payments and shift checkouts.
  • Brand Engagement & Staff Morale:
    • Collaborate with the Front Office Manager on initiatives to celebrate and recognize staff, including organizing employee appreciation events.
    • Encourage a positive work environment, supporting hotel-wide efforts to enhance team engagement and morale.
    • Assist with maintaining the front desk's alignment with Aloft's vibrant, music-driven atmosphere, including guest interactions and lobby ambiance.

Qualifications
  • High school diploma or equivalent (required); bachelor's degree in Hospitality Management or a related field (preferred)
  • Previous experience in front desk operations or guest services, with some supervisory experience (preferred)
  • Excellent customer service and communication skills
  • Strong problem-solving skills and ability to handle guest issues effectively
  • Proficient in hotel management systems, property management systems, and relevant software
  • Detail-oriented with strong organizational and multitasking skills
  • Ability to work under pressure and adapt to changing situations
  • Proficient in hotel management systems, property management systems, and relevant software
  • Proficient in Microsoft Office and hotel & restaurant software(s)
  • Must have a flexible work schedule

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