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Managed Services Jobs in Michigan (NOW HIRING)

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Managed Services information

See Michigan salary details

$20.6K

$64.6K

$126.9K

How much do managed services jobs pay per year?

As of Aug 20, 2026, the average yearly pay for managed services in Michigan is $64,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,395.00 and $79,035.00 per year, depending on experience, location, and employer.

What are managed services?

Managed services refer to the practice of outsourcing the responsibility for maintaining, and anticipating the need for, a range of processes and functions to improve operations and cut expenses. Typically, a managed service provider (MSP) remotely manages a customer's IT infrastructure and/or end-user systems on a proactive basis. This can include services like network management, cybersecurity, cloud services, and help desk support. Businesses use managed services to access specialized expertise, enhance efficiency, and focus more on their core operations.

What are the key skills and qualifications needed to thrive in managed services, and why are they important?

To excel in Managed Services, you typically need a strong background in IT infrastructure, troubleshooting, and service management, often supported by a relevant degree or certifications like ITIL or CompTIA. Familiarity with monitoring tools (e.g., SolarWinds, Nagios), ticketing systems, and cloud platforms is essential for daily operations. Outstanding communication, problem-solving skills, and a customer-centric mindset help build trust and resolve client issues effectively. These skills ensure reliable service delivery, high customer satisfaction, and efficient management of complex IT environments.

What are the typical challenges faced by professionals working in managed services, and how can they be addressed?

Professionals in Managed Services often encounter challenges such as managing multiple client accounts simultaneously, adapting to evolving technologies, and ensuring consistent service delivery under tight SLAs (Service Level Agreements). Success in this role involves strong organizational skills, proactive communication with clients, and close collaboration with internal technical teams to resolve issues quickly. Continuous learning and staying updated on industry best practices also help in overcoming these challenges and providing high-quality, reliable support.

What is the difference between Managed Services vs Network Administrator?

AspectManaged ServicesNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentManaged service providers, client sites, remote supportIn-house IT teams, corporate offices, data centers
Employer & Industry UsageIT service providers, MSPs, tech companiesLarge organizations, corporations, government agencies
Primary FocusProactive management of IT infrastructure, 24/7 supportNetwork setup, maintenance, troubleshooting, and security

Managed Services and Network Administrators both require networking certifications and work in IT environments. Managed Services focus on providing ongoing, proactive support across multiple clients, often remotely, while Network Administrators manage and maintain an organization's internal network infrastructure directly. The roles overlap but differ mainly in scope, environment, and service delivery approach.

What are the most commonly searched types of Managed Services jobs in Michigan?

The most popular types of Managed Services jobs in Michigan are:

Infographic showing various Managed Services job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,584 per year, or $31.1 per hour.

Managed Services - Data, Analytics & AI - Manager

Pwc

Detroit, MI • On-site

$99K - $232K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

26th of 72 rated business consultants


Job description

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Manager

Job Description & Summary

At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals.
In business intelligence at PwC, you will focus on leveraging data and analytics to provide strategic insights and drive informed decision-making for clients. You will develop and implement innovative solutions to optimise business performance and enhance competitive advantage.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Analyse and identify the linkages and interactions between the component parts of an entire system.
Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
Develop skills outside your comfort zone, and encourage others to do the same.
Effectively mentor others.
Use the review of work as an opportunity to deepen the expertise of team members.
Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services team, you will lead the end-to-end delivery of AI and machine learning services, driving innovation and operational excellence. As a Manager, you will motivate and inspire your team, oversee quality deliverables while fostering meaningful client relationships and navigating complex challenges. This role offers a unique chance to shape the future of AI solutions, collaborate with diverse teams, and enhance your leadership skills in a dynamic environment.
Responsibilities
- Oversee the thorough delivery of AI and machine learning projects
- Inspire and motivate team members to achieve excellence in their work
- Cultivate substantial relationships with clients to understand their needs
- Navigate and resolve complex challenges in project execution
- Collaborate with cross-functional teams to drive innovation
- Confirm quality outputs that meet client expectations
- Utilize data-driven insights to enhance service delivery
- Foster a culture of continuous improvement and learning within the team
What You Must Have
- Bachelor's Degree
- At least 6 years of experience
What Sets You Apart
- Demonstrating leadership in AI/ML service delivery
- Managing end-to-end AI/ML service operations
- Leading client discussions on AI pipeline operationalization
- Implementing monitoring for AI models in production
- Guiding junior team members in AI systems
- Collaborating with architects and engineers for compliance
- Driving development of reusable AI components
- Leading Data & Analytics project delivery
- Demonstrating experience with ITIL processes

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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