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Managed Services Account Manager Jobs (NOW HIRING)

Hitachi, Ltd.

Global Services Account Manager

New York, NY · On-site +1

$170K - $240K/yr

... Managed Services, AI, Professional Services, etc) with our customers and prospects. The role is a ... It is also responsible for targeting accounts and developing proactive sales initiatives and ...

Hitachi

Global Services Account Manager

$170K - $240K/yr

... Managed Services,AI,Professional Services, etc) with our customersand prospects. The role is a ... It is also responsible for targeting accounts and developing proactive sales initiatives and ...

Sure Steel

Account Manager

South Weber, UT · On-site

$60 - $80/hr

This role is ideal for someone who thrives on deepening relationships, providing excellent service, and expanding value within long-term accounts. The Account Manager works closely with project teams ...

Enterprise Electrical

Service Account Manager

Houston, TX · On-site

$100K - $110K/yr

We are seeking a proactive, relationship-driven Account Manager to support and grow our Electrical Service Division in Houston, TX. This role is responsible for managing client accounts, coordinating ...

Hollybank Trustees Ltd

Junior Account Manager

Horsham, PA · On-site

$100 - $125/hr

Client Services | Account Management Salary: Negotiable salary Salary: Negotiable based on ... Managed Services Provider. With an impressive near-on 5-star Trustpilot rating and ISO 9001, 14001 ...

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Managed Services Account Manager information

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How much do managed services account manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for managed services account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a managed services account manager?

Managed Services Account Managers are professionals who oversee relationships between clients and their company's managed IT services. They act as the main point of contact, ensuring client satisfaction, coordinating service delivery, and identifying opportunities for growth or improvement. Their responsibilities often include handling client communications, resolving issues, and working with technical teams to meet service level agreements. They play a crucial role in maintaining long-term partnerships and helping clients achieve their IT objectives.

How does a managed services account manager typically collaborate with technical teams to ensure client satisfaction?

Managed Services Account Managers work closely with technical teams such as engineers and support specialists to translate client needs into actionable solutions. They facilitate regular communication between clients and internal teams, ensuring expectations are clearly set and met. By coordinating service delivery, tracking progress on projects, and proactively addressing potential issues, they help maintain high levels of client satisfaction. This collaborative approach often involves attending joint meetings, providing customer feedback to technical staff, and following up on service performance metrics.

What are the key skills and qualifications needed to thrive as a managed services account manager, and why are they important?

To thrive as a Managed Services Account Manager, you need strong account management experience, understanding of IT services, and typically a bachelor's degree in business or a related field. Familiarity with CRM platforms, service desk tools, and industry certifications like ITIL are highly valued. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These capabilities are crucial for delivering client satisfaction, retaining accounts, and ensuring the seamless delivery of managed IT services.

What is the difference between Managed Services Account Manager vs Network Engineer?

AspectManaged Services Account Manager

The Managed Services Account Manager focuses on client relationships, service delivery, and account growth within managed services environments. They coordinate between clients and technical teams, ensuring service satisfaction. In contrast, a Network Engineer primarily designs, implements, and maintains network infrastructure. While both roles may require technical knowledge, the Account Manager emphasizes client interaction and account management, whereas the Network Engineer concentrates on technical network solutions.

What cities are hiring for Managed Services Account Manager jobs?

Cities with the most Managed Services Account Manager job openings:

What states have the most Managed Services Account Manager jobs?

States with the most job openings for Managed Services Account Manager jobs include:

What are popular job titles related to Managed Services Account Manager jobs?

For Managed Services Account Manager jobs, the most frequently searched job titles are:

Infographic showing various Managed Services Account Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

IT Managed Services Account Manager

Troy, MI • Hybrid

Hyperion Managed Services
See more jobs at Hyperion Managed Servicesexternal

Full-time

Medical, Dental, Retirement

Re-posted 18 days ago

Job description

IT Managed Services Account Manager

Location: Hybrid
Employment Type: Full-Time

Join Our Growing Team!

Are you passionate about technology and building strong client relationships? We are seeking an experienced IT Managed Services Account Manager to help our clients maximize the value of their IT investments while driving business growth.

What You'll Do

  • Manage a portfolio of business clients.
  • Build trusted advisor relationships with key stakeholders.
  • Conduct regular account reviews and strategic planning sessions.
  • Identify opportunities for managed services, cybersecurity, cloud, and professional services growth.
  • Collaborate with technical teams to ensure exceptional service delivery.
  • Drive customer retention, satisfaction, and revenue growth.

What We're Looking For

  • Experience in Managed Services (MSP) or IT Services.
  • Strong business development and account management skills.
  • Understanding of Microsoft 365, cybersecurity, cloud solutions, and managed IT services.
  • Excellent communication, presentation, and negotiation abilities.
  • Proven track record of meeting sales or account growth objectives.

What We Offer

  • Competitive salary plus commission/bonus structure.
  • Comprehensive health and dental benefits. 
  • 401 (k) with matching.
  • Profit Sharing
  • Professional development and certification support.
  • Flexible work environment.
  • Career growth opportunities within a fast-growing technology company.

Apply