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Managed Service Provider Jobs in Springfield, VA

Next Step Systems

MSP Consultant

Centreville, VA · On-site

MSP Consultant, Centreville, VA We are seeking a qualified MSP Consultant IT professional with 5-7 years of experience working for a Managed Service Provider (MSP). Be ready to transition into a ...

FusionTek

Client Relationship Manager - DC

Washington, DC · On-site

$85K - $100K/yr

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastr ...

FusionTek

Client Relationship Manager - DC

Washington, DC · On-site +1

$85K - $100K/yr

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastr ...

FusionTek

Client Relationship Manager - DC

Arlington, VA · On-site +1

$85K - $100K/yr

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastr ...

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All JobsManaged Service Provider JobsManaged Service Provider Jobs in Springfield, VA

Managed Service Provider information

See Springfield, VA salary details

$15

$28

$42

How much do managed service provider jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for managed service provider in Springfield, VA is $28.35, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.62 per hour, depending on experience, location, and employer.

What is a typical day like for someone working as a Managed Service Provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive in the Managed Service Provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What is a Managed Service Provider job?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What cities near Springfield, VA are hiring for Managed Service Provider jobs? Cities near Springfield, VA with the most Managed Service Provider job openings:
Managed Service Provider jobs near you

Cybersecurity Operations Engineer I - Managed Service Provider (Hybrid)

ISI Enterprises

Reston, VA • On-site

$80K - $95K/yr

Full-time

PTO

Posted 2 days ago

New

Job description

ISI Defense is seeking a Cyber Ops Engineer I to join our growing Cybersecurity team supporting customers across the Defense Industrial Base (DIB). As a trusted Managed Security Services Provider (MSSP), we deliver white-glove cybersecurity services that help organizations protect their environments, meet regulatory requirements, and stay ahead of evolving threats. 

In this role, you will deploy, maintain, and support cybersecurity technologies while working closely with the Security Operations Center (SOC), MSP Operations, Compliance, Engineering, and Customer Success teams. You will help customers strengthen their security posture through proactive operations, technical expertise, and exceptional customer service. 

At ISI Defense, we value teamwork, ownership, continuous learning, and a customer-first mindset. We are looking for someone who is passionate about cybersecurity, enjoys solving technical challenges, and takes pride in delivering outstanding customer experience. 
 

Key Responsibilities 

  • Deploy, configure, and maintain cybersecurity solutions across customer environments.  
  • Support endpoint, identity, email, cloud, and security monitoring technologies.  
  • Investigate and resolve security-related issues and service requests, escalating when appropriate.  
  • Perform security hardening, system configuration, patching, and vulnerability remediation activities.  
  • Assist with onboarding new customers and implementing cybersecurity standards.  
  • Support customers in meeting compliance requirements, including NIST SP 800-171, CMMC, DFARS, and other DIB security requirements. 
  • Maintain accurate technical documentation and operational procedures.  
  • Collaborate with SOC analysts, engineers, compliance, and MSP operations to deliver high-quality security services.  
  • Participate in continuous improvement initiatives and help enhance operational processes and automation.  
  •  Build trusted relationships with customers by delivering responsive, professional, and white-glove support.  

Required Qualifications 

  • U.S. Citizenship is required.  
  • Must be eligible to obtain and maintain a U.S. Government security clearance.  
  • Bachelor's degree in Cybersecurity, Information Technology, or a related field, or equivalent professional experience.  
  • 2-4 years of experience in cybersecurity, IT operations, or an MSP environment.  
  • Deploy, configure, and support cybersecurity technologies across customer environments, including Microsoft security solutions, identity and access management (IAM), endpoint detection and response (EDR), email security, cloud security and back up, SIEM/SOAR, vulnerability management, data protection, and compliance platforms. 
  • Familiarity with security monitoring, and incident response concepts.  
  • Understanding of cybersecurity frameworks such as NIST and CMMC.  
  • Strong troubleshooting, communication, and organizational skills.   
Preferred Qualifications 
  • Security+, CySA+, Microsoft Security, SC-200, SC-300, AZ-500, or similar industry certifications.  
  • Experience with Microsoft Defender, Microsoft Sentinel, CrowdStrike, HaloPSA, or similar enterprise security platforms.  
  • Experience supporting Azure, GCC, or GCC High environments.  
  • Experience working within a managed services (MSP/MSSP) environment. 
What we offer:
  • Competitive salary range: $80,000 - $95,000 (commensurate with experience). 
  • Comprehensive benefits package, including generous PTO. 
  • Flexible hybrid work schedule. 
  • Opportunities for professional growth and training. 
  • A collaborative and innovative company culture that values teamwork and continuous improvement. 
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
IsI Enterprises does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless IsI has an active agreement in place with the recruiter and such a request has been made by the IsI hiring team and such candidate was submitted to the IsI hiring team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to IsI in violation of this policy may be used by IsI without obligation to pay any fees of any kind to the recruiter.

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