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Managed Service Provider Jobs in Springfield, VA

FusionTek

Client Relationship Manager - DC

Washington, DC · On-site

$85K - $100K/yr

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastr ...

FusionTek

Client Relationship Manager - DC

Washington, DC · On-site +1

$85K - $100K/yr

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastr ...

FusionTek

Client Relationship Manager - DC

Arlington, VA · On-site +1

$85K - $100K/yr

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastr ...

Lender Service Provider LLC

IT Help Desk I

Fairfax, VA · On-site

$45K - $65K/yr

Lenderworks' mortgage services platform encompasses the areas of Secondary Marketing, Post Closing ... Provide front line technical support for all technical user requests through email, phone and in ...

ConfigUSA

Mainframe Engineer

Mclean, VA · On-site

$49.50 - $63.75/hr

Work as client side - technical SME for Mainframe infrastructure subsystems| to hold Managed Service Provider accountable to deliver on the changes and contracted services Requires detailed knowledge ...

NerdsToGo

Lead Field Service Technician

Alexandria, VA · On-site

$40K - $65K/yr

Opportunity to impact Managed Service Provider clientele * Access to fully branded Nerd Van * Opportunity to be a part of a growing brand! Compensation: $40,000.00 - $65,000.00 per year Bonus ...

Socket.dev

Director/Senior Director, Ecosystem

Reston, VA · On-site

$190 - $320/hr

Drive diverse partner motions across resale, OEM, embedded software, cloud, and Managed Service Provider (MSP) models. * Act as the internal ecosystem SME, aligning RGS Sales, Product, and Marketing ...

Next Step Systems

Helpdesk Analyst

Centreville, VA · On-site

$20.25 - $27.75/hr

... Mac devices. - Managed Service Provider (MSP) experience is preferred. - Experience with ConnectWise is helpful. - Knowledge of applications like AEC field such as AutoCAD and Revit. - IT ...

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Showing results 21-40

All JobsManaged Service Provider JobsManaged Service Provider Jobs in Springfield, VA

Managed Service Provider information

See Springfield, VA salary details

$15

$28

$42

How much do managed service provider jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for managed service provider in Springfield, VA is $28.35, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.62 per hour, depending on experience, location, and employer.

What is a managed service provider?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What is a typical day like for someone working as a managed service provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive in the managed service provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What cities near Springfield, VA are hiring for Managed Service Provider jobs?

Cities near Springfield, VA with the most Managed Service Provider job openings:

Managed Service Provider jobs near you
Infographic showing various Managed Service Provider job openings in Springfield, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 58% In-person, and 42% Remote job distribution, with an average salary of $58,968 per year, or $28.4 per hour.

Client Relationship Manager - DC

FusionTek

Washington, DC • On-site

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastructure management for small- to mid-sized businesses.
As we continue to expand our services, we are eager to find a Client Relationship Manager who embodies our core values:
  • Teamwork: We achieve our goals collaboratively.
  • Growth Mindset: We are focused on continuous improvement for our team members and our clients.
  • Integrity: We operate with transparency and prioritize the needs of our clients.
  • Ownership: We take responsibility for our work and ensure commitments are fulfilled.

As a Client Relationship Manager, you'll be the face of FusionTek for a dedicated portfolio of clients, a trusted partner they can count on. This role sits at the intersection of relationship building, service excellence, and strategic growth, giving you real ownership and impact. If you thrive on solving problems, nurturing long-term partnerships, and being a genuine advocate for the people you serve, this role was built for you!
This position is listed as Hybrid - primarily remote with occasional travel to client meetings/events. DC-Metro Area residents only.
Here's what you'll be doing:
  • Champion your clients - serve as their primary point of contact, ensuring they always feel heard, supported, and valued.
  • Drive retention and growth - build relationships that lead to long-term renewals and identify opportunities to expand the value FusionTek delivers.
  • Keep a pulse on account health - proactively spot risks, resolve recurring issues, and develop action plans before small problems become big ones.
  • Bridge the gap between client and company - bring client feedback to internal teams so we can continuously improve service delivery.
  • Coordinate seamlessly across teams - partner with Project Managers, Sales, and Leadership to move initiatives forward and keep clients informed.
  • Manage the details that matter - maintain accurate client documentation, account records, and technical configurations.
  • Show up where it counts - conduct virtual or onsite client visits as needed to strengthen relationships and support key moments.

Requirements
Experience & Qualifications
  • MSP (Managed Service Provider) experience - familiarity with how MSPs operate, including service delivery models, ticketing workflows, and vendor/client dynamics
  • Account management experience - demonstrated ability to manage a portfolio of clients, drive retention, and own the client relationship end-to-end
  • DC-Metro Area resident
Technical Skills
  • Experience creating technology road maps - able to identify needed forward movement in client environments, evaluate inventory and platforms and identify aging systems and technologies, plan for up to three years including budgets
  • Technical literacy in server technologies - working understanding of server environments (on-prem and/or hosted) to speak confidently with both clients and internal technical teams
  • Network infrastructure knowledge - familiarity with networking concepts (firewalls, switches, VPNs, etc.) sufficient to understand client environments and escalate issues accurately
  • Cloud technology familiarity - comfortable with common cloud platforms and services (Microsoft 365, Azure, AWS, or similar) and how they're used in a managed services context
  • Strong communication skills - ability to translate technical concepts into clear, accessible language for non-technical stakeholders
  • Proactive problem-solving - identifies risks early, builds action plans, and follows through independently
  • Cross-functional collaboration - works effectively with technical, sales, and project management teams
  • CRM proficiency - experience with tools like AutoTask, ConnectWise, or similar platforms
  • Self-management in a remote/hybrid environment - strong organizational habits and reliable follow-through

Benefits
At FusionTek, we truly believe our people are our most valuable asset. That's why we're proud to offer:
  • Competitive salary: $85,000 - $100,000 per year
  • Quarterly bonus eligibility: Earn up to 4% each quarter by meeting departmental KPIs and Metrics.
  • Comprehensive coverage: Medical, Dental and Vision plans
  • 401(k) plan with 4% company matching and immediate vesting
  • Time Off That Actually Lets You Recharge: Generous PTO, Paid company holidays, Dedicated Birthday PTO and additional floating holiday for extra flexibility
  • Educational reimbursement for certification tests and access to company-supplied training resources
  • Team culture: Fun events and opportunities to connect with colleagues

Apply