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Mall Work Jobs in Springfield, IL (NOW HIRING)

Prime Outlets

Manager, General-II

Springfield, IL · On-site

$75K - $141K/yr

White Oaks Mall PRIMARY PURPOSE: The primary purpose of this position is to protect and enhance the ... Work with Security Services Provider to establish a customized safety and security program and ...

BoxLunch & Hot Topic

Sales Associate

Springfield, IL · On-site

$15 - $15.50/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create ... Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on ...

BoxLunch & Hot Topic

Sales Associate

Springfield, IL

$15 - $15.50/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create ... Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on ...

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All JobsMall Work JobsMall Work Jobs in Springfield, IL

Mall Work information

What are some common challenges faced by employees working in a mall environment?

Employees working in a mall often encounter challenges such as managing high foot traffic during peak shopping hours, handling diverse customer inquiries, and adapting to varying work schedules that may include evenings, weekends, and holidays. Additionally, team members must coordinate closely with colleagues across different stores and departments to ensure smooth operations, especially during sales events or promotions. Building strong customer service skills and staying adaptable can help employees thrive and advance within the mall setting.

What is the difference between Mall Work vs Retail Associate?

AspectMall WorkRetail Associate
CredentialsHigh school diploma often requiredHigh school diploma often required
Work EnvironmentShopping malls, indoor retail spacesRetail stores, shopping malls
Job DutiesCustomer service, stocking, cleaningAssisting customers, sales, inventory
Employer & IndustryRetail stores within malls, mall managementIndividual retail stores, shopping centers

Both Mall Work and Retail Associate roles involve customer service and are common in shopping mall environments. Mall Work may encompass a broader range of tasks across multiple stores or mall management, while Retail Associates typically focus on specific store sales and customer assistance. The credentials and work environment are similar, making these roles closely related in the retail industry.

What are the key skills and qualifications needed to thrive as a Mall Worker, and why are they important?

To thrive as a Mall Worker, you generally need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is often required. Effective communication, reliability, and a positive attitude help you stand out in this position. These skills and qualities are important to ensure efficient operations, satisfied customers, and smooth collaboration with team members in a fast-paced retail environment.

What is mall work?

Mall work refers to various types of jobs performed within a shopping mall environment. These can include retail sales, customer service, maintenance, security, food service, and management roles. Employees in malls help ensure smooth operations, assist shoppers, maintain cleanliness and safety, and support the businesses located within the mall. Mall jobs often require good communication skills and the ability to work with the public. Working in a mall can provide flexible hours and opportunities for advancement.
What job categories do people searching Mall Work jobs in Springfield, IL look for? The top searched job categories for Mall Work jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Mall Work jobs? Cities near Springfield, IL with the most Mall Work job openings:
Mall Work jobs near you
Director, Marketing & Business Development-II

Director, Marketing & Business Development-II

Simon Property Group, Inc.

Springfield, IL • On-site

$69K - $111K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Simon Property Group rating

7.8

Company rating: 7.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

63rd of 153 rated real estate companies

Job description

Job Location:
White Oaks Mall
PRIMARY PURPOSE:
This position is responsible for the creation, development and implementation of the overall strategic marketing direction of the shopping center. The Director of Marketing and Business Development will also be responsible for marketing and selling the assets of the mall to consumers, advertisers, marketing companies and the surrounding business community.
PRINCIPAL RESPONSIBILITIES:
The successful candidate's responsibilities will include, but not be limited to:
  • Create annual marketing budgets based on retailer dues, allocating mandatory expenses, discretionary expenses and media expenses as appropriate to support platform programming, Simon initiatives and brand messaging in order to achieve center objectives. Responsible for monthly forecasting and maximizing marketing dollars by analyzing ROI
  • Develop and execute an annual marketing plan which strategically utilizes all platform programs, supports the corporate marketing objectives and positively impacts the center's core financial objectives EBIDTA, SBV income, leasing, sales, overage rent, traffic and market share
  • Coordinate shopping center visual merchandising, signage and advertising programs
  • Maintain effective media relations by fielding media calls and preparing responses
  • Focus on exponentially driving growth of our social media channels, including fan base for Facebook and Instagram (social connections), as well as an increase in data collection, SMS and Email (subscribers), for the specific business unit for which you have direct responsibility
  • Identify, create and sell revenue opportunities through strategic positioning of mall assets, media assets, and mall programming in order to achieve the financial sales goals of the property
  • Responsible for developing and implementing retailer intensification strategies. Promote platform program opportunities to retailers, securing retailer offers to enhance programming
  • Flawlessly execute all national and/or regional programs and initiatives at the field level
  • Participate in Manager on Duty rotation, staff meetings and other relevant management responsibilities as a critical member of the mall management team at each center

MINIMUM QUALIFICATIONS:
  • BA or BS degree with emphasis in sales, marketing, or business
  • 4-6 years previous experience in sales, sponsorship, strategic marketing, event management, and budgeting
  • Knowledge of retail management, marketing and advertising and working knowledge of the media industry
  • Excellent interpersonal, communication, selling, and negotiation skills with the ability to use tact and diplomacy when interacting with others
  • Superior computer skills combined with the ability to effectively communicate verbally, visually, and in writing are essential to success
  • Flexibility to work varied schedules including weekends and evenings
  • Strong team building and coaching skills
  • Ability to handle multiple projects simultaneously
  • Some overnight travel required
  • Ability to think strategically

LEADERSHIP CABABILITES:
  • Strong organization and coordination skills
  • Strong team building and coaching skills
  • Ability to handle multiple projects simultaneously

The salary range for this position is $69,082.80 - $111,539.49. Actual compensation within that range will be dependent upon various factors, including an individual's skills, experience and qualifications and the geographic location of the job.
Simon offers a comprehensive benefits package, including, but not limited to, medical, dental, and vision coverage, 401(k), life and AD&D insurance, disability insurance, flexible spending accounts, and paid time off.

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