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Mall Operations Manager Jobs in Ohio (NOW HIRING)

Chestnut Land Co

Assistant Manager

Mentor, OH · On-site

$18/hr

Auntie Anne's - Assistant Manager - Great Lakes Mall Auntie Anne's is known for our homemade ... supervision and operation of the assigned Auntie Anne's store, with particular emphasis on ...

PVH Corp.

Store Manager- Tommy Hilfiger

Columbus, OH · On-site

May also have a dual responsibility for operations of warehouse associated with the store ... Attend mall/center management meetings. * Create solid partnerships with mall, local community, and ...

PVH

Store Manager- Tommy Hilfiger

Columbus, OH · On-site

May also have a dual responsibility for operations of warehouse associated with the store ... Attend mall/center management meetings. * Create solid partnerships with mall, local community, and ...

PVH Corp.

Store Manager

Aurora, OH · On-site

May also have a dual responsibility for operations of warehouse associated with the store ... Attend mall/center management meetings. * Create solid partnerships with mall, local community, and ...

PVH

May also have a dual responsibility for operations of warehouse associated with the store ... Attend mall/center management meetings. * Create solid partnerships with mall, local community, and ...

Spinoso Real Estate Gro

Maintenance

Beavercreek, OH · On-site

$17.50 - $18/hr

Operations Manager FLSA Classification: Non-Exempt Summary The Maintenance Technician follows the ... Agility and ability to move around the interior and exterior of the mall, including carrying and ...

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Mall Operations Manager information

See Ohio salary details

$29.5K

$60.3K

$112.7K

How much do mall operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for mall operations manager in Ohio is $60,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

How does a mall operations manager coordinate with tenants and vendors to ensure smooth daily operations?

A Mall Operations Manager regularly communicates with both tenants and vendors to address maintenance issues, coordinate deliveries, and ensure compliance with mall policies. This often involves holding scheduled meetings, responding promptly to service requests, and facilitating solutions to operational challenges. Building strong relationships and maintaining clear channels of communication are essential for quickly resolving conflicts and ensuring a positive environment for shoppers and businesses alike. Collaboration with security, housekeeping, and leasing teams is also crucial to maintain high standards and a seamless shopping experience.

What are the key skills and qualifications needed to thrive as a mall operations manager?

To thrive as a Mall Operations Manager, you need strong organizational, facilities management, and financial oversight skills, typically supported by a degree in business administration or facilities management. Familiarity with property management software, security systems, and maintenance scheduling tools is often required. Excellent leadership, customer service, and problem-solving abilities help you effectively manage staff and address tenant or shopper concerns. These skills are crucial for maintaining smooth mall operations, high tenant satisfaction, and optimal customer experience.

What is the difference between Mall Operations Manager vs Retail Store Manager?

AspectMall Operations ManagerRetail Store Manager
Primary FocusOversees entire mall operations, including maintenance, security, leasing, and tenant relationsManages daily store operations, staff, sales, and customer service within a single retail location
Work EnvironmentLarge commercial property with multiple tenants and departmentsSingle retail store, often within a mall or shopping center
Required CredentialsExperience in property management, facilities, or retail management; certifications in property or facilities managementExperience in retail management; sales and customer service skills; often a high school diploma or higher

The main difference between a Mall Operations Manager and a Retail Store Manager lies in their scope of responsibility. The Mall Operations Manager oversees the entire mall's operations, focusing on property management and tenant relations, while the Retail Store Manager concentrates on managing a single store's daily activities. Both roles require management experience, but their work environments and responsibilities differ significantly.

What cities in Ohio are hiring for Mall Operations Manager jobs?

Cities in Ohio with the most Mall Operations Manager job openings:

Mall Operations Manager jobs near you
Infographic showing various Mall Operations Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $60,328 per year, or $29 per hour.

Assistant Manager

Mentor, OH • On-site

Chestnut Land Co
See more jobs at Chestnut Land Coexternal

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Auntie Anne's - Assistant Manager - Great Lakes Mall
Auntie Anne's is known for our homemade, freshly baked, golden brown soft pretzels that are served with a smile! Come grow with the largest and fastest-growing domestic franchise partner of Auntie Anne's Pretzels, Chestnut Land Company.
We Offer:
  • Competitive Pay: $18.00/hour + tips (tips average $2-$3/hour)
  • Hours: Full-time hours, mall hours (no late nights or early mornings)
  • Benefits: Medical, Dental, and Vision Insurance - Multiple plans to choose from
  • Time Off: Paid Time off (PTO)
  • Retirement: 401k - Employer will match up to 4% after 1 year of employment
  • Education: Tuition reimbursement
  • Perks: Employee discount

Job Summary:
In cooperation with, or in the absence of, the Store Manager, the Assistant Manager is responsible for the overall supervision and operation of the assigned Auntie Anne's store, with particular emphasis on maintaining Auntie Anne's Three-Fold Philosophy and achieving the maximum profitability available from store operations.
Key responsibilities include:
  • Making dough and pretzels from scratch.
  • Working and managing shifts.
  • Recruiting and training new hires.
  • Ensuring customer satisfaction and product quality.
  • Working towards performance goals.
  • Maintaining safety and security at all times.
  • Maintaining stock/inventory.

Requirements:
  • Management experience in a retail, restaurant, or other fast-paced environment.
  • A valid driver's license.
  • Must be able to work all shifts, including weekends and evenings.

About Our Franchise:
Chestnut Land Company is a proud franchisee of both Auntie Anne's and Cinnabon. Established in 1994, we have grown to be the largest domestic franchise partner of Auntie Anne's Soft Pretzels. We are headquartered in Boardman, Ohio, with over 100 locations in 14 states, occupying some of the country's most prestigious indoor and outdoor malls, shopping venues, and outlet centers.
We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We're proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone's voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements. #CLC
Visit our website to learn more about our company and career opportunities at www.chestnutland.com.

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