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Mall Manager Jobs in Hackensack, NJ (NOW HIRING)

... from Mall Management, establishing good working relationships with tenants and Mall Staff. * Monitor safety awareness practices among Mall staff and tenants. Promptly identifies and reports any ...

Supervisor, Maintenance

Manhattan, NY · On-site

$28.64 - $43.91/hr

Inspects work performed by Maintenance Staff and reinforces standards set by mall management team. * Coordinate and execute work orders for Marketing and Temporary Leasing. * Keep an up-to-date tools ...

Supervisor, Maintenance

Manhattan, NY · On-site

$28.64 - $43.91/hr

Inspects work performed by Maintenance Staff and reinforces standards set by mall management team. * Coordinate and execute work orders for Marketing and Temporary Leasing. * Keep an up-to-date tools ...

Maintains good working relations with mall management and staff; attends meetings and participates in Merchants Association, Mall Marketing Committee, or similar activities. Complies with all brand ...

Maintains good working relations with mall management and staff; attends meetings and participates in Merchants Association, Mall Marketing Committee, or similar activities. Complies with all brand ...

Maintains good working relations with mall management and staff; attends meetings and participates in Merchants Association, Mall Marketing Committee, or similar activities. Complies with all brand ...

Store Manager

Staten Island, NY · On-site

$22 - $24/hr

Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night. * Strip center managers must also work a full shift on ...

Office Coordinator

Woodbridge, NJ · On-site

$21 - $29/hr

The Office Coordinator provides support to the mall management team as well as the corporate office, including management, operations, marketing, specialty leasing and the leasing manager. Essential ...

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Mall Manager information

See Hackensack, NJ salary details

$48K

$57.3K

$64.9K

How much do mall manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for mall manager in Hackensack, NJ is $57,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $61,600.00 per year, depending on experience, location, and employer.

What does a mall manager do?

Mall Managers are responsible for handling the daily operations and maintenance of mall property. Day-to-day operations could include administrative tasks of renting out property spaces to tenants, marketing rentals, and seeking out renters. They may be responsible for interviewing and screening tenants to ensure that their property has quality, reliable occupants in their space. Mall Managers may also have to run competitive analyses to ensure rental rates are competitive for the area, prepare financial reports, direct staff, solving complaints, and collecting rental fees. Other duties may include maintaining their properties and working with security teams to ensure properties remain safe.

What does a mall manager do?

A Mall Manager is responsible for overseeing the daily operations of a shopping mall. This includes managing tenant relations, ensuring building maintenance, coordinating security and safety measures, planning promotional events, and optimizing the overall customer experience. They also handle budgeting, leasing, and compliance with legal and regulatory requirements. The goal of a Mall Manager is to maximize occupancy, profitability, and customer satisfaction within the shopping center.

What are the key skills and qualifications needed to thrive as a mall manager, and why are they important?

To thrive as a Mall Manager, you need strong organizational, leadership, and financial management skills, often supported by a degree in business administration or a related field. Familiarity with property management systems, retail analytics tools, and facilities management software is typically required. Excellent communication, conflict resolution, and customer service skills help build strong relationships with tenants, vendors, and shoppers. These competencies are essential to ensure smooth mall operations, maximize profitability, and create a positive environment for all stakeholders.

What are some common challenges faced by mall managers in coordinating with multiple tenants and vendors?

Mall Managers often navigate the complex task of balancing the needs and expectations of diverse tenants and vendors, each with their own operational requirements, promotional activities, and lease agreements. A key challenge is maintaining open communication and ensuring that all parties comply with mall policies and standards, especially during peak seasons or large events. Successful Mall Managers excel at conflict resolution, effective scheduling, and building strong relationships to foster a collaborative environment that benefits both the tenants and the overall customer experience.

What is the difference between Mall Manager vs Retail Store Manager?

AspectMall ManagerRetail Store Manager
CredentialsTypically requires a bachelor's degree in business, management, or related fieldOften requires a high school diploma or associate's degree; some roles prefer a bachelor's
Work EnvironmentOversees multiple stores or a shopping mall complexManages a single retail store or outlet
Industry UsageCommon in shopping malls, commercial complexesCommon in retail chains, standalone stores
ResponsibilitiesOversees mall operations, leasing, maintenance, securityManages store staff, sales, inventory, customer service

While both roles involve management and customer service, a Mall Manager oversees the entire shopping center, including multiple stores and facilities, whereas a Retail Store Manager focuses on the operations of a single retail location. The skills and credentials overlap, but the scope and environment differ significantly.

How much does a mall manager make?

A mall manager's average salary typically ranges from $50,000 to $100,000 annually, depending on the size and location of the mall, as well as experience and responsibilities. Many mall managers also oversee staff, budgets, and leasing activities, often requiring strong organizational and communication skills.

How much does a mall manager of a mall make?

A mall manager typically earns between $50,000 and $100,000 annually, depending on the size and location of the mall, as well as experience and responsibilities. They oversee daily operations, leasing, and maintenance, often requiring strong organizational and communication skills.

What are the most commonly searched types of Mall jobs in Hackensack, NJ?

The most popular types of Mall jobs in Hackensack, NJ are:

What are popular job titles related to Mall Manager jobs in Hackensack, NJ?

For Mall Manager jobs in Hackensack, NJ, the most frequently searched job titles are:

What job categories do people searching Mall Manager jobs in Hackensack, NJ look for?

The top searched job categories for Mall Manager jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Mall Manager jobs?

Cities near Hackensack, NJ with the most Mall Manager job openings:

Infographic showing various Mall Manager job openings in Hackensack, NJ as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $57,258 per year, or $27.5 per hour.

Patrol Supervisor

Mall of America

East Rutherford, NJ • On-site

$58K/yr

Full-time

Posted 28 days ago


Mall of America rating

6.5

Company rating: 6.5 out of 10

Based on 47 frontline employees who took The Breakroom Quiz


Job description

The Patrol Supervisor provides general supervision and training of all Patrol Officers and Security team members to ensure guests, tenants and employees at American Dream have a positive experience by providing unparalleled service related to emergency response, protection of life and property, loss prevention and guest relations.
PRIMARY RESPONSIBILITIES:
  • Supervise Patrol Officers to include motivating, leading, scheduling, and provide counseling and guidance, when necessary, up to and including issuing verbal warnings.
  • Supervise officers in training to include motivating, leading, scheduling, and providing counseling and guidance, when necessary, up to and including issuing corrective action.
  • Assists with the development, implementation and instruction of AD Security initial and recertification training courses including but not limited to: Verbal Judo, handcuffing, subject control, defensive pepper spray, first aid/CPR/AED, ground fighting and crisis intervention.
  • Teach other courses as directed including but not limited to counterterrorism/RAM procedures, Events training, policy and procedure, emergency action plan, report writing and force options.
  • Conduct roll call and provide roll call training to Officers.
  • Ensure Officers' reports are completed in a timely manner.
  • Supervise special events and Officers working special events up to and including conducting crowd control or VIP protection.
  • Enforce AD rules and policies, as well as state and local statutes.
  • Deter criminal or destructive behavior by maintaining a highly visible patrol presence on AD property; this includes regular patrols of mall common areas, service corridors and parking areas.
  • Provide outstanding internal and external guest service at all times. This may include but is not limited to providing directions, aiding in the location of lost persons or vehicles, and assisting members of AD Management as directed.
  • Respond and appropriately deal with life threatening emergencies or incident calls as directed. This may include but is not limited to medical emergencies, arresting combative or disorderly guests, intoxicated persons, addressing persons committing illegal acts, and motor vehicle accidents.
  • Utilize quick decision-making skills and sound judgment acting in accordance with AD Security policy and procedure as well as state and local statutes.
  • Write detailed and accurate reports as required, including incident, accident, or personal injury reports.
  • Ensure proper radio traffic which includes keeping Dispatchers and Supervisors informed of all pertinent incidents and activities according to department guidelines.
  • Requests Police, Fire or EMS services, as necessary.
  • Conduct periodic safety/fire inspections as assigned, issue parking violation tickets, conduct traffic direction, and ensure the overall safety of the immediate work area as well as surrounding areas.
  • Uphold high personal and professional standards as set forth by the AD Security Department.
  • Perform various tenant relations activities, including but not limited to assisting in presenting information for tenants on loss prevention, assisting in disorderly incidents, participating in other safety awareness and loss prevention programs, distributing various correspondence and reports from Mall Management, establishing good working relationships with tenants and Mall Staff.
  • Monitor safety awareness practices among Mall staff and tenants. Promptly identifies and reports any hazardous conditions according to procedure.
  • May be required to work mandatory overtime and short notice special events as necessary.
  • Perform other duties as assigned.

REQUIRED SKILLS, KNOWLEDGE & ABILITIES
  • High School diploma or equivalent.
  • Must be at least 18 years of age.
  • Must possess a valid driver's license.
  • Employment as an American Dream Security Officer for at least six months
  • Excellent customer relations skills.
  • Effective leadership and teamwork abilities.
  • Ability to remain calm and effective in stressful situations, utilizing rational thinking and decision making.
  • Ability to accept, prioritize and follow through on work direction.
  • Excellent written and oral communication skills
  • Ability to work variable and/or rotating shifts, which include nights, weekends, and holidays.
  • Be able to meet the physical demands of the position including frequent and sustained walking, occasional running, bending, stooping, squatting, twisting, crawling and frequent and extensive use of hands and arms.
  • Eligible to be licensed as a Security Officer in the State of New Jersey. This requires that you have no record of conviction for crimes against persons or property as revealed through a fingerprint check with the New Jersey Bureau of Criminal Apprehension and/or the FBI.
  • Maintain an adequate level of physical fitness to perform duties of position effectively (i.e. timely and effective response to emergency situations).
  • Successful completion of a rigorous 80-hour in-house training program, which includes a combination of physical training and skills training. Failure to complete the training program for any reason will result in termination of employment.
  • Successful completion of field training program. Failure to complete the field training program for any reason will result in termination of employment.

DESIRED QUALIFICATIONS:
  • Prior supervisory/leadership experience
  • Post-secondary education
  • Military experience
  • Working knowledge of state and federal criminal justice statutes and law enforcement procedures
  • Law Enforcement Skills training

PHYSICAL JOB REQUIREMENTS:
  • Frequent and Sustained Walking-Frequently 90%
  • Running -Periodically 30%
  • Bending-Frequently 50%
  • Stooping /Squatting -Occasionally 30%
  • Frequent and extensive use of hands and arms-Frequently 70%
  • Lifting 50 lbs-Occasional 25%
  • Reach at or above shoulders
  • Reach at or below shoulders
  • Climbing - Frequently
  • Sitting - Occasional
  • Carrying up to 50lbs - Occasional
  • Wearing up to 20lbs due to uniform/gear requirements - Frequently
  • Pushing/Pulling:
  • Up to 30lbs - Occasional
  • Up to 200lbs - Occasional
  • CPR requirements: Must be able to physically perform on all body types

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law.

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