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Major Incident Manager Jobs in Roy, UT (NOW HIRING)

Assa Abloy

Senior Systems Engineer

Salt Lake City, UT · On-site

$100K - $137K/yr

Participating in the on-call rotation and leading response efforts during major incidents ... Proven experience in incident management and root-cause analysis. * Experience designing ...

ASSA ABLOY

Senior Systems Engineer

Salt Lake City, UT · On-site

$100K - $137K/yr

Participating in the on-call rotation and leading response efforts during major incidents ... Proven experience in incident management and rootcause analysis. * Experience designing ...

Leidos

Cloud Security Team Lead

Sunset, UT · On-site

... major defense programs withanational impact.This position can sit in any of our three core sites ... Built for experienced, people-first managers, this role empowers you to mentor emerging technical ...

AGE solutions

Storage Architect

Ogden, UT · On-site

Prioritizing innovation and client-focused solutions, we assist major agencies in addressing ... Support management related tasks as required to include onboarding, offboarding, and compiling ...

All JobsMajor Incident JobsMajor Incident Manager JobsMajor Incident Manager Jobs in Roy, UT

Major Incident Manager information

See Roy, UT salary details

$34.8K

$155.9K

$184.6K

How much do major incident manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for major incident manager in Roy, UT is $155,852.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,000.00 and $184,100.00 per year, depending on experience, location, and employer.

What does a major incident manager do?

A Major Incident Manager is responsible for overseeing and coordinating the response to critical IT incidents that disrupt business operations. Their main duties include identifying major incidents, assembling response teams, communicating with stakeholders, and ensuring that incidents are resolved quickly to minimize impact. They also analyze incident causes and work with other teams to implement preventive measures. Effective Major Incident Managers are skilled in crisis management, communication, and problem-solving.

How does a major incident manager typically coordinate with technical teams during a critical incident?

During a critical incident, a Major Incident Manager acts as the central point of coordination, ensuring that technical teams such as IT support, network operations, and application specialists are aligned and working efficiently towards resolution. They facilitate communication by organizing regular bridge calls, documenting updates, and escalating issues as needed. The Major Incident Manager also ensures that all stakeholders are informed of progress and that post-incident reviews are conducted to prevent recurrence. This collaborative approach helps restore services quickly and minimizes business impact.

What are the key skills and qualifications needed to thrive as a major incident manager, and why are they important?

To thrive as a Major Incident Manager, you need expertise in IT service management, incident response, and a solid understanding of ITIL frameworks, usually supported by relevant certifications like ITIL Foundation. Familiarity with incident management tools such as ServiceNow, Jira Service Desk, or BMC Remedy is commonly required. Exceptional communication, leadership, and problem-solving abilities help you coordinate cross-functional teams and manage high-pressure situations. These skills ensure quick resolution of critical incidents, minimizing business disruption and safeguarding service reliability.

What is the difference between Major Incident Manager vs Incident Coordinator?

AspectMajor Incident ManagerIncident Coordinator
CertificationsITIL, PMP, or similarITIL Foundation, sometimes PMP
Work EnvironmentHigh-pressure, crisis managementOperational support, coordination
ResponsibilitiesLead major incident response, coordinate teams, communicate with stakeholdersAssist in incident logging, tracking, and communication

The Major Incident Manager focuses on leading and resolving critical incidents swiftly, often in high-pressure situations, while the Incident Coordinator supports incident tracking and communication. Both roles require ITIL knowledge and are vital in IT service management, but the Major Incident Manager has a broader leadership role during major outages.

What cities near Roy, UT are hiring for Major Incident Manager jobs?

Cities near Roy, UT with the most Major Incident Manager job openings:

Major Incident Manager jobs near you

Information Systems Security Manager

Dark Wolf Solutions

Ogden, UT • Remote

$145K - $175K/yr

Full-time

Posted 2 days ago

New

Job description

Dark Wolf is looking for an Information System Security Manager to help the Air Force Life Cycle Management Center Mater / Fighters and Advanced Aircraft Directorate obtain and maintain an Authority to Operate for a classified cloud environment. This position is primarily remote and will require support out of one of the following Dark Wolf Hubs - Herndon, VA; Tampa, FL; San Antonio, TX; Colorado Springs, CO; Ogden, UT; or Omaha, NE. Key responsibilities include: 

  • Direct the technical and operational effectiveness of cyber defense capabilities in close coordination with COTR and Sponsor Staff management.
  • Deliver strategic recommendations to continually refine architectures, processes, incident handling, and the overall reporting lifecycle.
  • Ensure the operational readiness and effectiveness of Agency IT systems, network defenses, and situational awareness reporting.
  • Manage comprehensive incident response operations and deliver actionable, high-impact analytical products.
  • Maximize the utility of existing security tools to correlate disparate information and synthesize data into actionable intelligence.
  • Drive agile automation initiatives to eliminate manual inefficiencies across the cyber defense program, implementing technical solutions that directly maximize time-to-mission.

Required Qualifications:

  • 10+ years of relevant experience 
  • Subject Matter Expertise in Risk Management Framework
  • Hands-on experience enforcing information protection policies in an unclassified environment 
  • Extensive experience in one or more of the following SIEM tools: Splunk. Sentinel, ELK Stack, Crowdstrike 
  • Experience with Infrastructure and Cloud Security tools including: Terraform/Ansible, Github. 
  • At least one (1) of the following cyber security certifications: CASP+ CE, CSSLP, CISSP
  • Strong experience with DoD and Air Force Risk Management Framework (RMF)
  • Proficient with a major cloud services platform, i.e. GCP, Azure, AWS, etc.
  • Bachelor's Degree in Computer Science, Business, related field
  • U.S. Citizenship with an active Secret or TS/SCI security clearance

Desired Qualifications:

  • Experience with task management, metrics collection, and status reporting to management
  • Proficient with Google Cloud Platform (GCP) technology
  • Demonstrated knowledge/experience in the areas of resource allocation, workload management, and contract management
  • Any additional certifications relevant to system and cyber security not previously listed

The salary range for this position is estimated to be between $145,000.00 - $175,000.00, commensurate on experience and technical skillset.

This position is primarily remote and will require support out of one of the following Dark Wolf Hubs - Herndon, VA; Tampa, FL; San Antonio, TX; Colorado Springs, CO; Ogden, UT; or Omaha, NE. Key responsibilities include: 

We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories.
In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.