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Mainframe Support Jobs in Illinois (NOW HIRING)

Neshent Technologies

Mainframe Support Engineer

Belleville, IL · On-site

$47.50 - $61.25/hr

We are seeking a Mainframe Support Engineer to provide L2/L3 production support for enterprise mainframe applications. The ideal candidate will have strong experience with COBOL, DB2, VSAM, Batch ...

Neshent Technologies

Mainframe Support Engineer

Lovejoy, IL

$48.25 - $62.25/hr

We are seeking a Mainframe Support Engineer to provide L2/L3 production support for enterprise mainframe applications. The ideal candidate will have strong experience with COBOL, DB2, VSAM, Batch ...

Neshent Technologies

Mainframe Support Engineer

Dupo, IL · On-site

$45.25 - $58.25/hr

We are seeking a Mainframe Support Engineer to provide L2/L3 production support for enterprise mainframe applications. The ideal candidate will have strong experience with COBOL, DB2, VSAM, Batch ...

Neshent Technologies

Mainframe Support Engineer

Venice, IL · On-site

$46.75 - $60.25/hr

We are seeking a Mainframe Support Engineer to provide L2/L3 production support for enterprise mainframe applications. The ideal candidate will have strong experience with COBOL, DB2, VSAM, Batch ...

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How much do mainframe support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for mainframe support in Illinois is $51.72, according to ZipRecruiter salary data. Most workers in this role earn between $45.67 and $58.70 per hour, depending on experience, location, and employer.

What is a mainframe support?

A Mainframe Support job involves maintaining, troubleshooting, and optimizing mainframe systems to ensure smooth operations. Responsibilities typically include monitoring system performance, resolving technical issues, applying software updates, and ensuring data security. Mainframe Support professionals work with legacy systems, batch processing, and various programming languages like COBOL or JCL. Their role is critical in industries like banking, healthcare, and government, where mainframes handle large-scale transactions and data processing.

What are the typical daily responsibilities of a mainframe support?

Mainframe Support professionals typically monitor system performance, respond to incidents or service requests, and perform routine maintenance to ensure mainframe systems run smoothly. Their day may include troubleshooting job failures, updating software or system configurations, and working with application teams to resolve integration or data transfer issues. They often participate in on-call rotations and collaborate closely with other IT teams, such as network or security specialists. These responsibilities are essential to minimize downtime and maintain uninterrupted business operations.

What are the key skills and qualifications needed to thrive in mainframe support, and why are they important?

To thrive as a Mainframe Support professional, you need a solid understanding of mainframe operating systems (such as z/OS), basic programming skills, and troubleshooting abilities, typically supported by a degree in computer science or equivalent experience. Proficiency with tools like IBM ISPF, SDSF, JCL, and familiarity with monitoring and batch processing tools, as well as certifications like IBM Certified System Administrator, are often expected. Strong analytical thinking, communication, and teamwork skills are crucial for effectively addressing technical issues and collaborating with cross-functional teams. These abilities ensure prompt issue resolution and maintain the stability and reliability of critical business systems.

Is mainframe support still in demand?

Mainframe support professionals are still in demand due to the continued reliance of large organizations on mainframe systems for critical operations. Skills in COBOL, JCL, and mainframe troubleshooting remain valuable, especially in finance, government, and insurance sectors where legacy systems are prevalent.

What are the most commonly searched types of Mainframe Support jobs in Illinois?

The most popular types of Mainframe Support jobs in Illinois are:

What are popular job titles related to Mainframe Support jobs in Illinois?

For Mainframe Support jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Mainframe Support jobs in Illinois look for?

The top searched job categories for Mainframe Support jobs in Illinois are:

What cities in Illinois are hiring for Mainframe Support jobs?

Cities in Illinois with the most Mainframe Support job openings:

Mainframe Support jobs near you
Infographic showing various Mainframe Support job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $107,587 per year, or $51.7 per hour.

Mainframe Support Engineer

Neshent Technologies

Glen Carbon, IL • On-site

$45.75 - $59/hr

Full-time

Posted 6 days ago

Job description

We are seeking a Mainframe Support Engineer to provide L2/L3 production support for enterprise mainframe applications. The ideal candidate will have strong experience with COBOL, DB2, VSAM, Batch processing, and production support operations. This role involves incident management, troubleshooting, batch monitoring, data analysis, and collaboration with cross-functional teams to ensure system stability and business continuity.

Primary Responsibilities
  • Provide L2/L3 production support for mainframe applications and services.
  • Investigate, troubleshoot, and resolve production incidents within defined SLAs.
  • Perform incident triage, root cause analysis, and implement timely resolutions.
  • Monitor and support batch jobs, identify job abends, and ensure successful batch processing.
  • Execute operational runbooks and standard operating procedures (SOPs).
  • Perform DB2 data analysis, reporting, and troubleshooting.
  • Collaborate with business users and technical teams to resolve production issues.
  • Maintain operational documentation, knowledge base articles, and support procedures.
  • Participate in incident communication, status updates, and post-incident reviews.
  • Support workforce management, time reporting, and overtime equalization processes where applicable.
  • Identify opportunities to improve operational efficiency and system reliability.
Required Skills & Qualifications
  • 5+ years of experience in Mainframe Production Support.
  • Strong hands-on experience with COBOL, DB2, VSAM, and Batch Processing.
  • Experience handling L2/L3 production support, incident management, and problem resolution.
  • Strong knowledge of batch scheduling, monitoring, and job abend analysis.
  • Experience with DB2 queries, data analysis, and report generation.
  • Understanding of production support processes, SLA management, and operational procedures.
  • Exposure to C# and VB.NET applications is desirable.
  • Excellent troubleshooting, analytical, and problem-solving skills.
  • Strong communication skills with the ability to work effectively with business and technical stakeholders.
  • Ability to work independently in a fast-paced production support environment.
Preferred Qualifications
  • Experience supporting workforce management or time reporting applications.
  • Knowledge of ITIL-based Incident and Problem Management processes.
  • Experience with production monitoring and operational support tools.
  • Ability to support after-hours or on-call production activities when required.

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