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Mainframe Operator Jobs in Alabama (NOW HIRING)

NCR Voyix

Field Service Technician

Florence, AL · On-site

$19 - $21/hr

PC skills, basic electronic skills, and some specific hardware and operating system familiarity ... Familiarity with large servers, mainframe computers, and imaging software. * A+ Certification ...

NCR

Field Service Technician - Mobile, AL

Mobile, AL · On-site

$18 - $20/hr

PC skills, basic electronic skills, and some specific hardware and operating system familiarity ... Familiarity with large servers, mainframe computers, and imaging software * A+ Certification ...

UHS

LPN/LVN-WEEKEND (7am-7pm)

Birmingham, AL

That we offer and support real career advancement opportunity, including our COO-in-Training ... or mainframe based Must have a successful drug screen and background check (includes criminal ...

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Mainframe Operator information

See Alabama salary details

$9

$48

$65

How much do mainframe operator jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for mainframe operator in Alabama is $48.38, according to ZipRecruiter salary data. Most workers in this role earn between $42.69 and $54.90 per hour, depending on experience, location, and employer.

What is the salary of mainframe system operator?

The salary of a mainframe operator typically ranges from $50,000 to $85,000 annually, depending on experience, location, and certifications. Experienced operators with specialized skills in mainframe environments and tools like z/OS can earn higher salaries, especially in large organizations or tech hubs.

What are the key skills and qualifications needed to thrive in the Mainframe Operator position, and why are they important?

To thrive as a Mainframe Operator, you need a solid understanding of mainframe systems operations, batch processing, and problem-solving, often supported by an associate degree in IT or related experience. Familiarity with operating systems such as z/OS, job scheduling tools like CA-7 or Control-M, and knowledge of system monitoring utilities are typical requirements, with relevant certifications like IBM Mainframe Operator being a plus. Strong attention to detail, adaptability under pressure, and effective communication help operators excel in coordinating tasks and responding to issues. These skills ensure smooth, reliable mainframe operations that are critical for supporting core business functions.

Can mainframe be replaced by AI?

Mainframe operators manage large-scale, critical computing systems that require high reliability and security. While AI can automate certain tasks like monitoring and troubleshooting, it is unlikely to fully replace mainframe operators due to the complexity and specialized knowledge needed to maintain these systems. Human oversight remains essential for ensuring system stability and addressing unique issues.

What does a typical work shift look like for a Mainframe Operator?

A typical work shift for a Mainframe Operator can involve monitoring system performance, executing scheduled jobs, troubleshooting unexpected errors, and resolving user-reported issues. Many organizations operate their mainframes 24/7, so you may be expected to work evening, night, or weekend shifts as part of a rotating team. Collaboration with network administrators, systems programmers, and technical support staff is common to ensure system reliability and quick issue resolution. Throughout your shift, you'll need to document incidents and maintain communication logs for seamless transitions between shifts. This environment requires reliability, alertness, and a proactive approach to keeping core business processes running smoothly.

What does a mainframe operator do?

A mainframe operator manages and monitors large-scale computer systems known as mainframes, ensuring their smooth operation, performing routine maintenance, and troubleshooting issues. They often work with specialized software, follow strict procedures, and may need certifications in computer operations or related fields.

Is mainframe a good career option?

Mainframe operators manage large-scale computer systems used by many organizations for critical data processing. The role requires technical skills, knowledge of mainframe environments, and often certifications like IBM Certified System Administrator. It can be a stable career with opportunities in finance, government, and large enterprises, though the industry is gradually evolving with new technologies.

What is a Mainframe Operator job?

A Mainframe Operator monitors and controls mainframe computer systems, ensuring they run efficiently and without issues. They oversee batch processing, troubleshoot system errors, manage job scheduling, and perform routine maintenance. Their role is critical in maintaining uptime and performance for large-scale business operations. They also collaborate with IT teams to address system failures and optimize processes.

What are popular job titles related to Mainframe Operator jobs in Alabama? For Mainframe Operator jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Mainframe Operator jobs in Alabama look for? The top searched job categories for Mainframe Operator jobs in Alabama are:
Mainframe Operator jobs near you
Infographic showing various Mainframe Operator job openings in Alabama as of July 2026, with employment types broken down into 1% Internship, 86% Full Time, 4% Part Time, 8% Contract, and 1% Summer. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $100,633 per year, or $48.4 per hour.
Technical Support - Helpdesk Support Specialist I

Technical Support - Helpdesk Support Specialist I

Agile Defense

Redstone Arsenal, AL

Other

Posted 2 days ago

Job description

About Agile Defense
 
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
 
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests.

Requisition #: 1682
Job Title: Technical Support - Helpdesk Support Specialist I
Location: Redstone Arsenal; Huntsville, AL 
Clearance Level: Secret, Must Have Clearance to Start
Required Certification(s):  DoD IAT Level II Certification - Security+CE
Job Description
SUMMARY
 
A full range of information technology (IT) support services is necessary to satisfy enterprise missions, goals, and objectives in the areas of IT Services, Enterprise Design/Integration/Consolidation, IT Education/Training, IT Program/Project Management, Systems Operations and Maintenance, Network Support, and embedded Information Systems Security, Cyber Security, and Information Assurance to the Program Executive Office Aviation (PEO AVN) Information Technology Support Services.
 
Provides first-level support in response to users' requests for assistance by phone and in person, handling routine questions about installation, operation, usage of computer system software and business applications. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Maintains call log and ensures technical support issues are escalated to appropriate level for resolution.
 
JOB DUTIES AND RESPONSIBILITIES
  • Under direct supervision, provide support to end-users for PC, server, or mainframe applications and hardware. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
  • Simulate or recreate user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems.
  • Respond to inquiries from computer users and run automatic diagnostics programs to resolve problems. Diagnose and resolve computer hardware and software issues. Move, place, install, modify, and clean computer hardware and software.
  • Write training manuals when commercially unavailable, and train computer users in how to use new computer hardware and software. Oversee the daily performance of computer systems and evaluate the usefulness of installed software programs.
  • Make recommendations on obtaining and installing new and alternate software packages. Respond to telephone calls and e-mail messages from customers with computer/software problems.
  • Diagnose the nature of the problem and walk the customer through the problem-solving steps. Under indirect supervision, performs analytical, technical, and administrative work in the planning and installation of new and existing PC systems.
  • Collaborate with other team members in the creation of guides, instructions, fixes, and knowledge base articles for the organization.
  • Operate and provide technical assistance on IT equipment, including desktops, laptops, portable computers, high-speed printers, scanners, plotters, printers, telecommunications, mobility devices, and other specialized computer equipment.
Education and Background
Typically has completed high school, and has less than 2 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required.
Years of Experience
Less than 2 years
Required Skills
  • Proficient in IT Service Management (ITSM) system ServiceNow, Remedy, or other similar systems. 
  • Excellent Customer Service and communications skills. Provide clear and concise communications with customers and keep customers updated on progress.
  • Proficient in Microsoft Active Directory (Account creation, modification, and account management). 
  • Proficient in Print server administration and managing/supporting multifunction devices. Knowledge of Change Management.
  • Determine complexity of issues and understanding of issue escalation to other workgroups. Proficient in Software installation, configuration, and troubleshooting.
  • Ability to mentor and assist junior technicians.
  • Ability to communicate with customers over email, phone, and other collaboration tools to walk them through resolution of common issues which do not require escalation.
  • Proficient in Remote Desktop support and remote control of customer computers.
  • Ability to understand, implement, and advise customers on organization security policies and procedures. 
  • Proficient in Virtual Desktop Infrastructure (VDI), including applications and configuration.
  • Experience with remote access to customers' personal computers for diagnostic issues.
 
 
Working Conditions
Environmental Conditions 
  • General office environment. Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. 
  • Onsite at Customer Site 5 days a week
Our Core Values
 
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. 
 
What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.
 
  • Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
  • Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
  • Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
  • Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
  • Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
  • Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.
 
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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