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Mail Service Associate Jobs in Pennsylvania (NOW HIRING)

CGI

Customer Service Associate III

Philadelphia, PA · On-site

$14.75 - $20.25/hr

Customer Service Associate III CGI Federal is looking for experienced Customer Service Associates ... mail out, and metering of mail; preparing and mailing envelopes with correct passport and ...

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Mail Service Associate information

What is the difference between Mail Service Associate vs Mail Clerk?

AspectMail Service AssociateMail Clerk
Required CredentialsHigh school diploma; some roles may require certification in mail handlingHigh school diploma; on-the-job training often provided
Work EnvironmentPost offices, delivery centers, corporate mailroomsPost offices, warehouses, corporate mailrooms
Employer & Industry UsagePostal services, courier companies, large organizationsPostal services, government agencies, large corporations
Common Search & ComparisonYesYes

The Mail Service Associate and Mail Clerk roles share similar environments and credentials, often working in postal or corporate mailrooms. The main difference lies in job responsibilities, with Mail Service Associates typically handling customer interactions and delivery coordination, while Mail Clerks focus on sorting, processing, and organizing mail. Both positions are essential in mail operations and often overlap in skills and work settings.

Mail Service Associate jobs near you
Infographic showing various Mail Service Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Mail Service Analyst

Philadelphia, PA • On-site, Remote

Amerihealth Caritas
Health Care and Social Assistance • 5 - 10K employees
Learn more about Amerihealth Caritasexternal

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Handle, sort, and route USPS mail and incoming overnight packages to meet operational deadlines.

  • Pick up and deliver mail and packages to designated locations, including multiple campuses and the post office.

  • Perform warehouse-related functions and assist with other warehouse duties as assigned.

AmeriHealth Caritas rating

8.3

Company rating: 8.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

134th of 315 rated insurance

Job description

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.

Your career starts now. We’re looking for the next generation of health care leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.

Reporting to the Manager of Print and Mail Production, the Mail Service Analyst will be responsible for the following day to day tasks:

  • Responsible for the handling, sorting and routing of USPS mail
  • Pick-up and delivery of mail to designated locations
  • Perform warehouse related functions and collaborates with other team members to assist with other warehouse duties as assigned
  • Transport and exchange of mail/products to our multiple campuses
  • Process in coming overnight items, i.e. FedEx, UPS, etc., to meet client deadlines
  • Log and deliver incoming overnight packages within established time frames
  • Pick up of USPS mail from the post office on schedule runs
  • Must be flexible with work schedule
  • Must have ability to effectively perform any position or shift held by staff members at client site
  • Keeps management informed on all operational issues
  • Provides quality control on daily work performed
  • Ability to prioritize and work with others
  • Ability to troubleshoot problems and resolve customer issues
  • Must be able to meet deadlines and understand the time issues involved in mail & package handling
  • Must have a valid driver’s license and a clean driving record.

Education/Experience:

  • High School/GED required.
  • Ability to have attention to detail, some basic math skills, and understanding of Pitney Bowes postage and inserter equipment required.
  • 1 to 3 years experience of Print Software experience preferred.
  • Experience with Adobe Acrobat preferred.
  • Must be able to lift up to 25 pounds on a day to day basis.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

What AmeriHealth Caritas employees say

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