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Mail Room Jobs in West Springfield, MA (NOW HIRING)

Ricoh USA, Inc.

Mailroom Specialist

Bloomfield, CT · On-site

$18 - $21.50/hr

Support meeting room and conference room setup. * Provide occasional reception, hospitality, and ... Knowledge of mail, shipping, and receiving processes preferred. Physical Requirements * Frequent ...

HRP Associates, Inc.

Office Administrator

Farmington, CT · On-site

$19.50 - $26.75/hr

Receive and log incoming mail, coordinate outgoing mail, and drop off packages with UPS, FedEx, or ... Coordinate internal office meetings, including conference room scheduling, catering, and room setup ...

HRP Associates Inc

Office Administrator

Farmington, CT · On-site

$50K - $60K/yr

Receive and log incoming mail, coordinate outgoing mail, and drop off packages with UPS, FedEx, or ... Coordinate internal office meetings, including conference room scheduling, catering, and room setup ...

HRP Associates Inc

Office Administrator

Farmington, CT · On-site

$50K - $60K/yr

Receive and log incoming mail, coordinate outgoing mail, and drop off packages with UPS, FedEx, or ... Coordinate internal office meetings, including conference room scheduling, catering, and room setup ...

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All JobsMail Room JobsMail Room Jobs in West Springfield, MA

Mail Room information

See West Springfield, MA salary details

$11

$18

$25

How much do mail room jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for mail room in West Springfield, MA is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.14 per hour, depending on experience, location, and employer.

What is a mail room?

A mail room job refers to the roles given to workers in an internal company postal delivery system. Mail rooms get dozens of parcels and letters every day that must be sorted and delivered throughout the office. Large companies have huge mailrooms that can serve as mini post offices, weighing packages and adding postage to outgoing envelopes and documents. A mail room job has multiple duties and requires you to spend much time on your feet delivering mail and carrying packages all over the business.

What are the key skills and qualifications needed to thrive as a mail room clerk, and why are they important?

To thrive as a Mail Room Clerk, you need strong organizational skills, attention to detail, and the ability to manage high volumes of incoming and outgoing mail, often requiring a high school diploma or equivalent. Familiarity with mail sorting machines, postage meters, and inventory tracking systems is typically necessary. Dependability, time management, and effective communication are important soft skills in this role. These abilities help ensure timely delivery, accurate distribution, and smooth operations within an organization.

What are some common challenges faced in a mail room position, and how can they be managed effectively?

Mail Room staff often encounter challenges such as managing high volumes of incoming and outgoing mail, ensuring timely delivery to the right departments, and maintaining confidentiality with sensitive documents. Effective organization, attention to detail, and strong time management skills are essential for handling these tasks. Many mail rooms also use digital tracking systems to streamline workflow and minimize errors, so being comfortable with basic technology can be very beneficial.

What is the difference between Mail Room vs Courier?

AspectMail RoomCourier
CredentialsBasic organizational skills, sometimes a high school diplomaValid driver’s license, sometimes certifications for delivery
Work EnvironmentOffice setting, internal mail handlingOn-the-road, external deliveries
Employer & IndustryCorporations, government agencies, educational institutionsLogistics companies, delivery services, retail
Common Search/ComparisonYesYes

While both Mail Room staff and Couriers handle delivery and distribution tasks, Mail Room employees typically work within an organization managing internal mail, whereas Couriers focus on external deliveries to clients or other locations. The roles differ mainly in work environment and scope, but both require organizational skills and knowledge of delivery procedures.

Is working in a mail room hard?

Working in a mail room involves physical tasks such as sorting, delivering, and managing mail, which can be physically demanding and require attention to detail. The job often involves standing for long periods and working under time constraints, but it generally does not require advanced skills or certifications.
More about Mail Room jobs

What cities near West Springfield, MA are hiring for Mail Room jobs?

Cities near West Springfield, MA with the most Mail Room job openings:

Mail Room jobs near you
Infographic showing various Mail Room job openings in West Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,677 per year, or $18.1 per hour.

Mailroom Specialist

Ricoh USA, Inc.

Bloomfield, CT • On-site

$18 - $21.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Operate high-volume copy, print, scanning, and finishing equipment.

  • Process, sort, distribute, and ship mail, packages, and office supplies.

  • Support meeting room and conference room setup.

Ricoh rating

7.8

Company rating: 7.8 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

70th of 161 rated electronics manufacturers

Job description

$18.00 - $21.50 per hour

Senior On-Site Service Specialist

Position Summary
The Senior On-Site Services Specialist provides mailroom, copy/print, shipping/receiving, document management, and general office support services at a customer location. This role ensures efficient daily operations, delivers excellent customer service, and supports office functions including meeting setup, reception coverage, and light facility support.

Key Responsibilities

  • Operate high-volume copy, print, scanning, and finishing equipment.
  • Perform basic troubleshooting, maintenance, and replenishment of office equipment.
  • Process, sort, distribute, and ship mail, packages, and office supplies.
  • Handle document scanning, imaging, filing, archiving, and records management.
  • Respond to customer requests and coordinate service support as needed.
  • Maintain operational logs, inventory records, and reporting metrics.
  • Deliver completed projects and materials throughout customer locations.
  • Support meeting room and conference room setup.
  • Provide occasional reception, hospitality, and general office support.
  • Assist with facility moves, light maintenance, and other site-related duties.
  • Ensure work areas remain organized, stocked, and customer-ready.
  • Perform other duties as assigned.

Qualifications

  • High school diploma or GED required.
  • 1-2 years of experience in office services, mailroom, print/copy center, customer service, or related field.
  • Proficiency with Microsoft Office applications.
  • Experience with shipping/receiving, copy/print equipment, or records management preferred.
  • Valid driver's license may be required.

Required Skills

  • Strong customer service and communication skills.
  • Ability to troubleshoot equipment and resolve routine issues.
  • Organized with strong attention to detail.
  • Ability to work independently and manage multiple priorities.
  • Knowledge of mail, shipping, and receiving processes preferred.

Physical Requirements

  • Frequent standing, walking, bending, and lifting up to 50 pounds.
  • Ability to work around office equipment, mailroom operations, and varying environmental conditions.
  • Occasional overtime, including evenings and weekends, may be required.

Ideal Candidate: A customer-focused professional who thrives in a fast-paced office environment and can manage a variety of operational, print, mail, and facility support responsibilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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