Mail Processor Jobs in Denver, CO (NOW HIRING)

Salary : $51,360.00 Annually
Location : Lakewood, CO
Job Type: Full Time
Job Number: TAA-00849-07.2026
Department: Department of Revenue
Division: Motor Vehicles - Driver Control
Opening Date: 07/16/2026
Closing Date: 7/27/2026 5:00 PM Mountain
FLSA: Determined by Position
Type of Announcement: This position is open only to Colorado state residents.
Primary Physical Work Address: 2829 W Howard Pl, Denver CO 80204
FLSA Status: Non-Exempt; position is eligible for overtime compensation.
Department Contact Information: Nicole Hartog, HR Analystnicole.hartog@state.co.us
Salary Note: Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.
How To Apply: Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Department Information
The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.
The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!
Description of Job
The Driver Control Section, within the Division of Motor Vehicles, exists to administer motor vehicle statutory requirements affecting driver's privilege, to compile and house motor vehicle related data and documents through data entry, electronic imaging, and filing; to provide copies, reports, and information pertaining to motor vehicle data and documents upon request from law enforcement and governmental agencies and; to process requests from the general public and collect appropriate fees.
We're hiring a detail oriented and organized individual to be our Administrative Assistant III-Lead in our Mail & Retrieval Services work unit in Driver Control! In the Lakewood office, use your computer skills to input data and generate reports from databases and spreadsheets to ensure accurate recording of information. Your great attention to detail will ensure DOR remains compliant with policies and customer's documents are accurate. Use your leadership skills to ensure work tasks are completed and the unit is trained. If you're ready to contribute to the Department of Revenue's success, then this job may be for you!
Primary Duties:

• Lead Worker - Scheduling work and establishing work standards, acts as the supporting supervisor in the assignment of work tasks and documenting performance management for the unit, may act in Unit Supervisor's absentia, may assist in testing and resolving system concerns, and initiates the hiring process, interviewing applicants and recommending hires.
• Training, Monitoring and Assigning Duties - Trains staff on duties, procedures and equipment, assigns and monitors tasks and work flow, identifies areas where increased efficiency may be needed, maintains and disseminates procedures, assists in testing systems, and prepares documents.
• Statistics and Reporting - Collects, records and maintains daily, weekly, monthly and yearly statistics for reports, updates spreadsheets, maintains logs, and provides analysis on data and reports.

The ideal applicant brings their customer service experience and their strong attention to detail to this job every day to ensure comprehensive information exchange, provided in a thorough, professional manner with every support transaction. This position reports to the Lakewood Office.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Residency Requirement:
This posting is only open to residents of the State of Colorado at the time of submitting your application.
Class Code & Classification Description:
G3A4XX
ADMINISTRATIVE ASSISTANT III
MINIMUM QUALIFICATIONS:
Experience Only:
Three (3) years of customer service experience with additional experience in high volume mail processing, data entry, and analytical skills.
OR
Education and Experience:
A combination of related education in Business, Training, Higher Education, Technology or related field and/or relevant full-time professional experience employed in a position that is responsible for developing and/or delivering business systems training to adult learners in a class-room and/or virtual setting equal to seven (7) years
Preferred Qualifications:
The preferred candidate will possess the following:

• Lead workers of supervisory experience in a professional office setting
• Career progression in a general clerical and/or customer service position
• Google Suite experience; specifically, proficient with Google Sheets
• Strong analytical skills
• Organized, time management skills
• Accuracy and attention to detail
• Self described "team player"
• Ability to adapt in a changing work environment
• State experience working in high volume data entry, or mail center workplace dealing with stringent processes
• Navigating difficult conversations; ability to handle conflict when necessary
• Strong communication skills, specifically in person and via email correspondence

Conditions of Employment with the CDOR:
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.
Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.
To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:

• Have an assigned State fleet vehicle
• Are required to operate a vehicle as part of the position
• Utilize a State fleet vehicle as a pool vehicle

Minimum Qualification Screening
A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

• Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.
• Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
• Recommended attachments: Resume and Cover letter
• List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
• Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
• The eligible list established from this posting may be used to fill additional vacancies.

Email Address:
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
APPEAL RIGHTS
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.
As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.
Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department's action.
For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.
Supplemental Information
Equity, Diversity, and Inclusion Compliance
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.
If not applying online, submit application to:
If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application(Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.
Methods of Appointment:
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.
Step Pay Program:
Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
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Describe your experience collaborating with others to accomplish a common goal.
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Describe your communication style when working with other teams and/or departments.
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