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Mail Order Jobs in Michigan (NOW HIRING)

Healthcare Support Staffing

RN Case Manager

Troy, MI · On-site

Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United ...

Healthcare Support Staffing

Pharmacy Technician

Troy, MI · On-site

$16.50 - $20.25/hr

Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United ...

Healthcare Support Staffing

RN, LPN, MAs

Muskegon, MI · On-site

$24.50 - $33.50/hr

Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United ...

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All JobsMail Order JobsMail Order Jobs in Michigan

Mail Order information

See Michigan salary details

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$3.3K

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How much do mail order jobs pay per month?

As of Sep 4, 2026, the average monthly pay for mail order in Michigan is $3,268.42, according to ZipRecruiter salary data. Most workers in this role earn between $3,158.33 and $3,375.00 per month, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in mail order?

To thrive in Mail Order, you need attention to detail, organizational skills, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with order processing systems, inventory management software, and shipping platforms is typically required. Reliability, time management, and strong communication skills help individuals excel in this fast-paced environment. These skills ensure accurate order fulfillment, efficient workflow, and excellent customer satisfaction in mail order operations.

What are some common challenges mail order professionals face in managing high volumes of orders, and how can they be addressed?

Mail order professionals often encounter challenges such as handling peak order volumes, ensuring accurate order fulfillment, and meeting tight shipping deadlines. To address these, many teams use inventory management software and automated order processing systems, which help streamline workflows and minimize errors. Strong communication skills and collaboration with warehouse staff, delivery services, and customer service teams are also crucial for resolving issues quickly and maintaining customer satisfaction.

What is the difference between Mail Order vs Customer Service Representative?

AspectMail OrderCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in order processingHigh school diploma; communication skills training
Work EnvironmentWarehouse, fulfillment centers, or online order processingCall centers, retail stores, or office settings
Industry UsageRetail, e-commerce, wholesaleRetail, telecommunications, service industries

Mail Order roles focus on processing and managing customer orders, often in warehouse or fulfillment settings, while Customer Service Representatives handle customer inquiries and support across various channels. Both roles require strong communication skills but differ in work environment and daily tasks.

Mail Order jobs near you
Infographic showing various Mail Order job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,221 per year, or $18.9 per hour.

Customer Service Representative - Zeeland, MI

Garden Crossings

Zeeland, MI • On-site

$14.75 - $20/hr

Part-time

Re-posted 10 days ago

Job description

Company Description
Garden Crossings is a retail & online garden center for beginners and experts alike, looking for quality and selection as well as new and unusual plants. We exist to cultivate and share our passion for gardening with our customers while teaching them how to be successful gardeners.
Job Description
Customer Service Representative
PLANT (ANNUALS, PERENNIALS, & SHRUBS) KNOWLEDGE IS A MUST
Create a friendly and welcoming environment by greeting and offering assistance to customers by phone. You are the voice of Proven Winners and Garden Crossings to the customer ensuring they remain the top priority while balancing tasks and routines.
Plant Knowledge is a Must!
Responsibilities
  • Provide superior and professional customer service to our Mail Order Customers
  • Answering Phone calls, great all customers warmly, assisting in a friendly, courteous manner, and efficiently resolving customer's questions and requests
  • Delivers the highest level of customer service through effective problem-solving. Resolve order problems.
  • Complete placement of orders accurately and effective while engaging with the customer Complete placement of orders accurately and effective while engaging with the customer
  • Handle complaints and provide appropriate solutions. Replace/Refund based on approval.
  • Assist with refunds or replacements as directed by the manager.
  • Notify customers by email of any backorders.
  • Keep records of all customer interactions making sure to provide accurate and complete information in order.
  • Flexible and willing to cross-train and work in other areas, as needed

Position Details:
  • Discounts In Our Store
  • A casual and family-friendly working environment

Qualifications
Requirements
  • Knowledge of plants
  • Ability to get things done quickly
  • Positive Attitude & Patience
  • Dependable and good work ethic
  • Phone and listening skills, Good communication
  • Attention to detail
  • Adaptability
  • Ability to multi-task, prioritize and manage time
  • Exceptional sales and customer service skills

Preferred:
  • 2 years of Customer Service experience preferred
  • Plant Knowledge is a must!
  • 4-5 days March- October, 2-3 days November-February

Additional Information
All your information will be kept confidential according to EEO guidelines.
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