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Mail Order Manager Jobs in Ohio (NOW HIRING)

Mail Order Supervisor

Riverside, OH · On-site

$59 - $81/hr

... management and top professionals/specialists in selection of methods, techniques, and analytical approach. The Supervisor, Mail Order Pharmacy Distribution resolves problems related to drug ...

Posted today

OH · On-site

$59 - $81/hr

The Supervisor, Mail Order Pharmacy Distribution works within thorough, prescribed guidelines and ... Ability to learn Internal computer-based processing systems (Elite Inventory Management, E-Post ...

New

Pharmacy Technician

Fairfield, OH · On-site

$18 - $23/hr

Packaging * Operate mail-order automation systems, conveyor belts, and barcode scanners ... Inventory amp; Supply Management * Stock fulfillment stations with medications, supplies, and ...

Mail Clerk

Blue Ash, OH · On-site

$17 - $18/hr

Scan, copy, file, and organize documents as needed * Assist with inventory and ordering of mailroom ... Ability to manage multiple tasks and meet deadlines * Basic computer proficiency, including ...

Mail Clerk

Blue Ash, OH · On-site

$17 - $18/hr

Scan, copy, file, and organize documents as needed * Assist with inventory and ordering of mailroom ... Ability to manage multiple tasks and meet deadlines * Basic computer proficiency, including ...

Be Seen First

... Fill, Mail Order, or Specialty Pharmacy setting. * Experience supporting pharmacy workflow optimization and operational improvements. * Knowledge of inventory management and pharmacy quality ...

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Mail Order Manager information

What does a mail order manager do?

A Mail Order Manager oversees the processing and fulfillment of orders received through mail, online, or phone sales. They manage the entire order cycle, ensuring accuracy in order entry, inventory management, packaging, and shipping. Their responsibilities also include supervising staff, handling customer inquiries or complaints, and coordinating with suppliers and delivery services to ensure timely delivery. Mail Order Managers play a crucial role in optimizing workflow efficiency and maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a mail order manager?

To thrive as a Mail Order Manager, you need strong organizational abilities, inventory management skills, and experience in logistics or supply chain operations, often supported by a relevant degree or equivalent experience. Familiarity with order management systems (OMS), warehouse management software, and shipping platforms is typically required. Leadership, problem-solving, and effective communication are valuable soft skills that help manage teams and resolve customer issues efficiently. These skills ensure smooth order fulfillment, customer satisfaction, and streamlined operations in a fast-paced mail order environment.

What are some common challenges mail order managers face in ensuring timely and accurate order fulfillment?

Mail Order Managers often encounter challenges like managing high order volumes during peak seasons, addressing shipping delays, and coordinating with multiple vendors or couriers. Ensuring accurate inventory tracking and seamless communication between warehouse and customer service teams is crucial. Proactive problem-solving, effective use of order management software, and clear protocols help minimize errors and maintain customer satisfaction in this dynamic environment.

What is the difference between Mail Order Manager vs Customer Service Supervisor?

AspectMail Order ManagerCustomer Service Supervisor
CredentialsExperience in logistics, inventory management, and sometimes certifications in supply chain or retailExperience in customer service, communication skills, and supervisory training
Work EnvironmentWarehouses, distribution centers, retail settingsCall centers, retail stores, corporate offices
Industry UsageRetail, wholesale, e-commerceRetail, service industries, e-commerce
Common Search IntentUnderstanding roles in order fulfillment and logisticsManaging customer service teams and improving service quality

The Mail Order Manager primarily oversees order fulfillment, inventory, and logistics in retail or e-commerce settings, while the Customer Service Supervisor focuses on managing customer interactions and service quality. Both roles require strong communication skills but differ in their core responsibilities and work environments.

Is order management a good career?

Order management is a viable career that involves coordinating and tracking customer orders, often requiring skills in communication, organization, and familiarity with inventory and logistics software. It offers opportunities in various industries such as retail, manufacturing, and distribution, with potential for advancement into supervisory or supply chain roles.

What cities in Ohio are hiring for Mail Order Manager jobs?

Cities in Ohio with the most Mail Order Manager job openings:

Infographic showing various Mail Order Manager job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Mail Order Supervisor

Humana Inc

Riverside, OH • On-site

$59 - $81/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 hours ago

Posted today


Humana rating

8.0

Company rating: 8.0 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

171st of 315 rated insurance


Job description

Become a part of our caring community The Supervisor, Mail Order Pharmacy Distribution processes and dispenses or directly supports the processing and dispensing of Traditional and Over the Counter prescription orders to be mailed to patients' homes and handles complex and/or escalated issues. The Supervisor, Mail Order Pharmacy Distribution works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach. The Supervisor, Mail Order Pharmacy Distribution resolves problems related to drug interactions, dependencies, and department processes. Analyzes distribution and supports pharmacists and pharmacy technicians. Assists Pharmacists in medication preparation and dispensing directly or through program/process development. May contact physicians for prescriptions clarification and may enter prescription orders into pharmacy system. Complies with all Drug Enforcement Administration (DEA), Centers for Medicare & Medicaid Services (CMS), federal, state, and company regulations, policies, and procedures. Decisions are typically related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature and supervises a group of typically support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Holds team members accountable for following established policies.

Use your skills to make an impact

Required Qualifications
  • Requires National Certification, PTCB CphT 4 - 6 years of related experience
  • Must have an active registration/license with the Board of Pharmacy in the appropriate state
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
  • Bachelor's Degree
  • Previous supervisory experience, 2 years minimum
Additional Information

Scheduled Weekly Hours 40

Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

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