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Mail Associate Jobs in Indianapolis, IN (NOW HIRING)

Ricoh USA, Inc.

Mail Associate

Indianapolis, IN · On-site

$15.25 - $18.25/hr

Distributes office supplies, fax transmissions, and mail to company personnel and/or designated drop-off points as required. * Calculates charges for jobs performed, maintains logs, and may generate ...

Ricoh USA, Inc.

Mail Associate

Indianapolis, IN · On-site

$15.25 - $18.25/hr

Distributes office supplies, fax transmissions, and mail to company personnel and/or designated drop-off points as required. * Calculates charges for jobs performed, maintains logs, and may generate ...

DOCXHUB LLC

Be Seen First

Retail Mail Center Associate

Indianapolis, IN · On-site

$12 - $15/hr

... Associate to provide exceptional service to our customers. You will handle transactions, assist with packing and shipping, process secure document shredding, manage mail services, and perform ...

DOCXHUB LLC

Be Seen First

Retail Mail Center Associate

Indianapolis, IN · On-site

$12 - $15/hr

... Associate to provide exceptional service to our customers. You will handle transactions, assist with packing and shipping, process secure document shredding, manage mail services, and perform ...

ASCP

Warehouse Fulfillment Associate

Indianapolis, IN · On-site

$15.25 - $18.25/hr

The Warehouse Fulfillment Associate will process invoices daily, to include Personify order entry ... Print/mail product-related reports * Provide customer service phone coverage, as needed TYPICAL ...

Vision Direct

Warehouse Associate

Indianapolis, IN · On-site

$31K - $35K/yr

... Warehouse Associate to join our growing team. The ideal candidate enjoys staying active, takes ... Company Description Vision Direct is a direct marketing mail printer. Locally owned.

JLL

Industrial Property Associate

Indianapolis, IN · On-site

$24.04 - $28.85/hr

Property Associate What this job involves: As a Property Associate at JLL, you will serve asthe ... Provide backup support for reception duties, mail distribution, and general office operations as ...

IWG plc

Community Associate

Indianapolis, IN · On-site

$18.18/hr

Community Associate Address: 320 N Meridian Street 3rd Floor 46204 Indianapolis The world of work ... The mail arrives. You sort through it while dealing with a whole host of other customer requests ...

IWG plc

Community Associate

Indianapolis, IN · On-site

$18.18/hr

Community Associate 3901 West 86th Street Suite 360 46268 Indianapolis Indiana, United States of ... The mail arrives. You sort through it while dealing with a whole host of other customer requests ...

IWG plc

Community Associate

Indianapolis, IN · On-site

$18.18/hr

Community Associate Address: 8888 Keystone Crossing Suite 1300 46240 Indianapolis The world of work ... The mail arrives. You sort through it while dealing with a whole host of other customer requests ...

Brookdale Hockessin

Receptionist-Part-time

Carmel, IN · On-site

$15.50 - $20.50/hr

Associate assistance program * Employee discounts * Referral program * Early access to earned wages ... Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do ...

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Mail Associate information

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How much do mail associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for mail associate in Indianapolis, IN is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.45 per hour, depending on experience, location, and employer.

What is a mail associate?

Mail Associates are professionals responsible for handling the receipt, sorting, distribution, and dispatching of mail and packages within an organization or mailroom. Their duties often include organizing incoming and outgoing mail, operating mailroom equipment, maintaining records, and ensuring timely delivery to the correct recipients. Mail Associates play a crucial role in ensuring efficient communication and document flow within a business or institution. They may also assist with shipping logistics and interact with courier services as needed.

What are the key skills and qualifications needed to thrive as a mail associate?

To thrive as a Mail Associate, you need attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with mailroom equipment, postage meters, and tracking systems is typically required. Reliability, time management, and strong communication are valuable soft skills in this role. These skills ensure accurate mail handling, timely delivery, and smooth operations within an organization.

What are some common challenges mail associates face, and how can they effectively manage them?

Mail Associates often encounter challenges such as handling high volumes of mail under tight deadlines, ensuring accuracy in sorting and delivery, and adapting to changes in shipping procedures or technology. Staying organized, double-checking addresses, and maintaining clear communication with team members can help overcome these issues. Additionally, being proactive in learning new mailroom systems and safety protocols can make daily tasks more efficient and reduce errors.

What is the difference between Mail Associate vs Mail Clerk?

AspectMail AssociateMail Clerk
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; on-the-job training
Work EnvironmentPost offices, distribution centers, corporate mailroomsPost offices, shipping facilities, corporate mailrooms
Employer & Industry UsageCommonly used in postal services and large organizationsUsed in postal services, government agencies, and private companies
Job ResponsibilitiesSorting, distributing, and handling mail; customer serviceSorting, processing, and managing incoming/outgoing mail

The main difference between a Mail Associate and a Mail Clerk lies in their job titles used by employers and slight variations in responsibilities. Both roles involve handling mail, but 'Mail Associate' is often used in corporate or distribution settings, while 'Mail Clerk' is more common in postal or government environments. Both positions typically require similar credentials and work environments.

What are the most commonly searched types of Mail jobs in Indianapolis, IN?

The most popular types of Mail jobs in Indianapolis, IN are:

What are popular job titles related to Mail Associate jobs in Indianapolis, IN?

For Mail Associate jobs in Indianapolis, IN, the most frequently searched job titles are:

What job categories do people searching Mail Associate jobs in Indianapolis, IN look for?

The top searched job categories for Mail Associate jobs in Indianapolis, IN are:

What cities near Indianapolis, IN are hiring for Mail Associate jobs?

Cities near Indianapolis, IN with the most Mail Associate job openings:

Mail Associate jobs near you
Infographic showing various Mail Associate job openings in Indianapolis, IN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,818 per year, or $16.7 per hour.

Mail Associate

Ricoh USA, Inc.

Indianapolis, IN • On-site

$15.25 - $18.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 6 days ago

Ricoh rating

7.8

Company rating: 7.8 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

70th of 159 rated electronics manufacturers

Job description


Senior On-Site Service Specialist
POSITION PROFILE
Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment; performs associated copying tasks; ships and receives product and supplies; sorts, distributes, and handles incoming and outgoing mail/faxes; and applies necessary postage. Provides copier maintenance and/or repair of customer site equipment.
May also perform bindery, QC and final check, housekeeping/hospitality, file services, call center representative, and reception functions. May perform various building support functions related to meeting setups and light maintenance. Due to the higher level of presentation and telephone skills needed to perform temporary or occasional receptionist duties, employees performing this function are considered Senior On-Site Service Specialists. This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration.
Job Duties and Responsibilities
  • Runs high-volume/production copy machines and performs binding and finishing work.
  • Ensures convenience copiers are working properly by conducting daily quality inspections. Clears paper jams and informs technicians of specific problems.
  • Performs basic equipment troubleshooting and escalates calls to technicians.
  • Performs setup of equipment as prescribed by the customer (adds toner, stocks paper, etc.).
  • Performs scanning and/or imaging of documents.
  • May perform reception services on a temporary or occasional basis.
  • Maintains records for management reports and inventories of supplies needed.
  • Distributes office supplies, fax transmissions, and mail to company personnel and/or designated drop-off points as required.
  • Calculates charges for jobs performed, maintains logs, and may generate reports.
  • Responds to and coordinates all service calls required by the customer.
  • May perform filing duties in conjunction with specific customer requests.
  • Delivers completed jobs to predetermined customer locations within and outside the site.
  • Maintains daily meter and service logs.
  • May travel between customer buildings.
  • Answers customer questions regarding the status or feasibility of job requests.
  • Ensures convenience copier areas are neat and well stocked.
  • Performs duties related to shipping materials.
  • Performs duties related to receiving materials.
  • May perform meeting room and conference room setups.
  • May perform building occupant moves within assigned facilities.
  • May perform light maintenance and cleaning duties as assigned.
  • May occasionally perform shipping, receiving, and dock work in a mailroom-type environment.
  • May require periodic overtime on nights and weekends, including off-hour emergency response.
  • Uses shrink-wrap machines, paper cutters, hole drillers, bindery equipment, joggers, tape machines, stackers, electric staplers, and scales to complete contracted jobs.
  • Uses copier equipment, calculators, fax machines, postage meters, and PCs.
  • Performs filing duties, which may include "purging" and archiving old documents.
  • Demonstrates understanding of the Ricoh Services Portfolio & Technology.
  • Ensures data for Ricoh MOR, SPG, and job logs are captured.
  • Performs other duties as assigned.
Qualifications (Education, Experience and Certifications)
  • High school diploma or GED required.
  • 1 to 2 years of related work experience required.
  • Related copy job experience preferred.
  • May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh requirements.
  • Demonstrated competency in basic computer skills, including proficiency with Microsoft Office Suite.
Knowledge, Skills and Abilities
  • Working knowledge of copiers and related equipment repair preferred.
  • Knowledge and understanding of shipping and receiving procedures.
  • Basic electronics knowledge preferred.
  • Ability to work independently and flexibly to complete projects.
  • Ability to determine proper packing methods and materials and verify packing slips for incoming materials.
  • Ability to comprehend instructions concerning mail delivery.
  • Strong troubleshooting and problem-solving skills.
  • Ability to read and comprehend written technical information in manuals, parts books, and related publications.
  • Excellent customer service and verbal communication skills.
Working Conditions, Mental and Physical Demands
  • Frequent exposure to copier/fax machine noise, toner, and changing room temperatures. May also be exposed to paper cuts from handling paper and opening boxes.
  • Exposure to various weather conditions when walking between buildings. Location equipment may present opportunities for injury or accidents.
  • Daily telephone and in-person interaction with customers, employees, managers, and/or the Dispatch Department. Occasional telephone contact with vendors and equipment repair personnel.
  • Tight deadlines and quick turnaround times may create high-stress situations.
  • Physical effort is required and may involve extended periods of standing, walking, bending, reaching, stretching, climbing, or similar activities. May also involve lifting or moving items weighing up to 50 pounds and pushing or pulling wheeled machines weighing up to 400 pounds for repairs. Walking between buildings may be necessary.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.
About Us
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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