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Magellan Healthcare Jobs (NOW HIRING)

$45K - $68K/yr

Will report participant's new or undiagnosed medical conditions to higher levels of medical care as ... Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace.

Lead IT Telecom Architect

Frisco, TX · On-site

$105K - $178K/yr

Mindful of the Healthcare Industry and Digital Health trends. * Other duties as assigned. The job ... Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance ...

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Magellan Healthcare information

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How much do magellan healthcare jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for magellan healthcare in the United States is $30.08, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $38.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive at Magellan Healthcare, and why are they important?

To thrive at Magellan Healthcare, professionals typically need a solid background in healthcare management, behavioral health, or clinical services, often supported by relevant degrees or licensure. Familiarity with care management platforms, HIPAA compliance systems, and industry-standard software is essential. Strong communication, problem-solving, and teamwork skills help employees coordinate care and support patients effectively. These competencies are crucial for delivering high-quality, compliant, and patient-centered healthcare services in a collaborative environment.

What types of interdisciplinary teams might I collaborate with as a professional at Magellan Healthcare?

At Magellan Healthcare, employees frequently work within interdisciplinary teams that may include clinicians, care managers, behavioral health specialists, and administrative staff. This collaborative environment is essential for delivering integrated care solutions and ensuring comprehensive support for clients. Effective communication and teamwork are highly valued, as you may participate in case conferences, develop care plans, and coordinate resources to address the complex needs of members. This structure not only supports high-quality patient outcomes but also provides opportunities for professional development and learning from colleagues with diverse expertise.

What is Magellan Healthcare and what services do they provide?

Magellan Healthcare is a company specializing in managing behavioral health services, including mental health and substance use disorder care. They partner with health plans, employers, and government agencies to provide managed care solutions, clinical programs, and digital tools for members. Magellan also focuses on integrated healthcare, supporting both behavioral and physical health needs through evidence-based approaches and personalized interventions. Their services aim to improve access, quality, and outcomes for individuals seeking behavioral health support.

What kind of company is Magellan Health?

Magellan Healthcare is a subsidiary of Magellan Health that provides behavioral health, pharmacy management, and specialty health services. It operates within the healthcare industry, focusing on managed care and mental health support, often requiring employees to have relevant healthcare or insurance knowledge.

Is Magellan the same as Blue Cross?

Magellan Healthcare is a health services company that provides behavioral health management and related services, while Blue Cross is a health insurance provider. They are separate organizations; Magellan often partners with insurance companies like Blue Cross to deliver mental health and wellness programs. For job roles at Magellan Healthcare, understanding healthcare systems and insurance processes can be beneficial.

Is Magellan Health a good company to work for?

Magellan Healthcare is generally considered a reputable employer in the healthcare industry, offering roles in behavioral health, case management, and administrative support. Employees often cite competitive benefits, a collaborative environment, and opportunities for professional development, though experiences can vary by position and location.

What is the difference between Magellan Healthcare vs Case Manager?

AspectMagellan HealthcareCase Manager
CredentialsVaries; often requires licensure or certification in health or social servicesTypically requires a nursing, social work, or health-related certification
Work EnvironmentHealthcare plans, managed care organizations, mental health servicesHospitals, clinics, insurance companies, community agencies
Employer & IndustryHealth insurance providers, managed care organizationsHospitals, insurance companies, social service agencies

Magellan Healthcare and Case Managers both operate within the healthcare and social services industry. While Magellan Healthcare provides managed care services, Case Managers coordinate patient care across various settings. The roles often overlap in credentials and work environments, but Magellan Healthcare focuses on program management, whereas Case Managers directly support patient needs.

More about Magellan Healthcare jobs
What cities are hiring for Magellan Healthcare jobs? Cities with the most Magellan Healthcare job openings:
What states have the most Magellan Healthcare jobs? States with the most job openings for Magellan Healthcare jobs include:
What job categories do people searching Magellan Healthcare jobs look for? The top searched job categories for Magellan Healthcare jobs are:
Infographic showing various Magellan Healthcare job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 67% Full Time, 13% Part Time, and 17% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $62,559 per year, or $30.1 per hour.

Sr. Clinical Care Navigator

Magellan Health Services

Charleston, WV • On-site

$70K - $113K/yr

Full-time

Medical, Life

This job post has expired today. Applications are no longer accepted.


Magellan Health rating

8.2

Company rating: 8.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz


Job description

Under supervision of clinical leadership, the navigator is a phone queue based role responsible for answering calls from Magellan members, individual providers, facilities, and customer representatives. May provide utilization management review and authorization of behavioral health and substance use disorder services ranging from outpatient counseling to inpatient levels of care. May assist with connection to Employee Assistance Program (EAP) services including counseling, coaching, Critical Incident Response and Workplace Support Services (WPS). Responsible for triaging calls, determining level of risk, managing crisis calls, and assessing members for all types of risk following Magellan's established crisis call protocols. Navigator will be assigned additional responsibilities based on experience, including training and mentoring newly hired navigators.
  • Manage EAP service requests within scope of clinical role including in the moment telephonic consultation, connection to EAP counseling, education and connection to other EAP benefits. Conduct risk assessment and assessment of social determinants of health needs on all calls. Provide WPS Supervisor Consultations, manage requests for Critical Incident Response, submit requests for urgent/routine member appointment searches. (30%)
  • Provide utlization management review and authorization of behavioral health and substance use disorder services ranging from outpatient to inpatient levels of care utilizing applicable Medical Necessity Critera (MNC) guidelines. Assist members and facilities in coordinating and accessing benefit eligible treatment. (30%)
  • Provide crisis call management. Follow crisis call protocols and connect to emergency services, mobile crisis response, and/or other crisis resources as appropriate. Outreach to members assessed as high risk. (20%)
  • Assist members with accessing benefit eligible EAP, BH, or SUD treatment via bed searches and routine/urgent apointment searches. Manage requests and complete outreach for Critical Incident Response event staffing. (10%)
  • When off queue, other responsibilities include completing required corporate and clinical trainings, participation in individual supervision and team meetings, gathering and submitting customer feedback, supporting Magellan holiday phone queue coverage and assisting with training/mentoring of new hires and existing staff. (10%)

Other Job Requirements

Responsibilities

Full clinical licensure with master's degree in social work, counseling, or similar area; License must be active in state employee works/lives.
Minimum of 5 years' experience post-licensure in healthcare, behavioral health, social work, psychiatric and/or substance use disorder setting.
Strong organization, time management, and communication skills.
Registered Nurse (RN) licensure acceptable for existing staff; all new hires will need to be master's level licensed clinicians.
CEAP certification as required by management.
Knowledge of utilization management procedures, mental health, and substance abuse community resources and providers.
Knowledge of and experience in inpatient setting.
Knowledge of DSW V or most current diagnostic edition.
Ability to analyze specific utiliation problems and plan and implement solutions that directly influence quality of care.
Strong computer skills to utilize and navigate various systems.

General Job Information

Title

Sr. Clinical Care Navigator

Grade

26

Work Experience - Required

Behavioral Health, Care Management, Social Work

Work Experience - Preferred

Education - Required

Bachelor's - Nursing, Master's - Counseling, Master's - Social Work

Education - Preferred

License and Certifications - Required

LCMFT - Licensed Clinical Marriage and Family Therapist - Care Mgmt, LCSW-C - Licensed Certified Social Worker - Clinical - Care Mgmt, LCSW - Licensed Clinical Social Worker - Care Mgmt, LPCC - Licensed Professional Clinical Counselor - Care Mgmt, LPC - Licensed Professional Counselor - Care Mgmt, RN - Registered Nurse, State and/or Compact State Licensure - Care Mgmt

License and Certifications - Preferred

Salary Range

Salary Minimum:

$70,715

Salary Maximum:

$113,145

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.


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