Machine Shop Operations Manager Jobs in Massachusetts

We're Hiring: Machine Shop Supervisor I 
Location: South Deerfield, MA
Company: Pelican Products

Who We Are 

At Pelican, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. 

With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Pelican products are Built to Protect to Equip for the Mission. 

At Pelican, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most. 

What You'll Do: 

As a Machine Shop Production Supervisor, you will lead daily manufacturing operations, develop team members, drive continuous improvement initiatives, and ensure production goals are achieved safely, efficiently, and with the highest quality standards.

• Lead Team Leads and production employees to meet daily production schedules and customer commitments.
• Conduct shift meetings focused on Safety, Quality, Cost, Delivery, and Continuous Improvement (SQCDI).
• Drive Lean Manufacturing initiatives to improve efficiency, reduce waste, and optimize machine performance.
• Monitor production KPIs and develop corrective actions when performance targets are not achieved.
• Promote a culture of safety through audits, coaching, incident investigations, and corrective actions.
• Lead root cause investigations using structured problem-solving methodologies.
• Ensure compliance with ISO, ITAR, quality, and documentation requirements.
• Coach, mentor, and develop Team Leads and employees to maximize performance and engagement.
• Support employee recruitment, onboarding, training, performance management, and career development.
• Maintain cross-training plans and workforce flexibility across the department.
• Partner with Manufacturing Engineering, Quality, Maintenance, and Operations teams to resolve production issues and improve processes.
• Lead 5S/6S and continuous improvement activities throughout the Machine Shop.
• Monitor equipment utilization and ensure proper maintenance, cleaning, and operational readiness.
• Support staffing, scheduling, attendance management, and labor planning activities.
• Follow company policies, quality standards, and safety procedures.
• Perform additional duties as assigned.

What We’re Looking For

• Associate Degree in Business Management, Manufacturing, Engineering Technology, or a related technical field required.
• Minimum of 2 years of manufacturing experience.
• Previous leadership, supervisory, or team lead experience in a manufacturing environment.
• Strong communication, coaching, and employee development skills.
• Experience with root cause analysis and problem-solving methodologies.
• Ability to influence, motivate, and hold teams accountable.
• Strong organizational and prioritization skills.
• Proficiency with Microsoft Excel, Word, and PowerPoint.
• Experience creating reports, charts, and KPI tracking using Excel.
• Strong understanding of manufacturing operations and production scheduling.
• Hands-on leadership style with the ability to support technical problem-solving efforts.
• Ability to read and interpret technical documents, procedures, and safety requirements.
• Customer-focused mindset with strong business acumen.

What’s In It For You: 

Join a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported. 

• Competitive paid time off plans / Holiday pay /extra vacation purchase opportunities

• 401k plan – with immediate match  

• Great Benefits – several options including Pet insurance for our animal lovers. 
• Health Savings Account Contribution

• Wellness Discount Program 

• Global Mental Wellness Program 
• Quarterly Employee Celebration Days
• Peer to Peer Recognition Program
• Service Recognition Program

• Amazing employee discount program on Pelican Products, Pelican branded apparel and gear 

• Employee referral program – get paid to work with your trusted network.  
• Beautiful New England location 

• Onsite Gym

• Established reputable brand offering premium products – you’ll be proud to represent Pelican! 

• And more…  

ITAR Compliance Notice:
This position is located at a facility that is subject to the International Traffic in Arms Regulations (ITAR). In order to comply with these government regulations, applicants must be a U.S. Person as defined by ITAR (22 CFR §120.15). A U.S. Person includes a U.S. citizen, lawful permanent resident (Green Card holder), or individual granted asylum or refugee status in the United States.