Machine Learning Ops Engineer Jobs (NOW HIRING)

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it's why our business strategy centers on making journalism so good that it's worth paying for.
About the Role:
Machine Learning (ML) at the New York Times enhances the experience of our 150 million digital readers from around the globe and grows our subscriber base through content recommendations and personalizations.
The Machine Learning & AI team builds and maintains the infrastructure that hosts all of The New York Times real-time ML inference models, including both data and compute. Our partners are Data Scientists that build and deploy their ML models on the ML platform. On the other end, our partners are engineering systems that call these hosted models at scale with low-latency and Service Level Agreements guaranteed by our platform.
As an MLOps Engineer you will partner with product, data science and ML platform engineers to build and maintain the infrastructure that powers the machine learning lifecycle. You will automate and refine the training, deployment, monitoring, and management of our ML models.
This role reports to the Senior Engineering Manager of Data Management Infrastructure.
Responsibilities:

• Build and Automate ML Pipelines: by owning robust CI/CD pipelines for automated model training, validation, deployment, and retraining.
• Productionalize Models: Build the process for packaging, containerizing, and deploying ML models as scalable, low-latency, and highly-available services.
• Monitoring and Operations: Implement and manage comprehensive monitoring for production models, tracking system health, data drift, and model performance degradation.
• Tooling and Infrastructure: Manage and evolve our MLOps toolchain, including model registries, feature stores, experiment tracking systems, and model serving platforms.
• Collaboration and Support: Partner with data scientists to understand model requirements and optimize them for production. Support software engineers in integrating with ML services.
• Best Practices and Governance: Champion and enforce MLOps best practices for reproducibility, versioning (data, code, model), testing, and governance.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 2+ years of software engineering or DevOps experience with a focus on MLOps, automation, and infrastructure
• 2+ years of experience programming in Python or Go
• Experience building and managing CI/CD pipelines (e.g., Github Actions, Jenkins, GitLab CI)
• Hands-on experience with containerization and orchestration (e.g., Docker, Kubernetes)
• Cloud platform experience (AWS, GCP) and familiarity with infrastructure-as-code (e.g., Terraform, CloudFormation)

Preferred Qualifications:

• Experience with MLOps tools (e.g., MLflow, Kubeflow)
• Experience with the machine learning model lifecycle, from experimentation to production
• Experience with data processing frameworks (e.g., Spark, Dask, or Ray)
• Experience with low-latency no-sql datastores (BigTable, Dynamo, etc)
• Familiarity with monitoring and observability stacks (e.g., Prometheus, Grafana, Datadog, or ELK)
• Knowledge of data engineering pipelines and orchestration tools (e.g., Airflow, Prefect)

REQ-019522
#LI-hybrid
The annual base pay range for this role is between:
$110,000-$130,000 USD
For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.
For roles outside of the U.S., information on benefits will be provided during the interview process.
We're excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.
If you're an Engineering candidate, we'll let you know what specific GenAI tools you are permitted to use for your technical assessment.
The New York Times Company is committed to being the world's best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.
We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)'s Know Your Rights Poster is available here.
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