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Luxury Retail Manager Jobs in Raleigh, NC (NOW HIRING)

Aroma360

Luxury Sales Consultant

Durham, NC · On-site

$50K/yr

Aroma360 Retail Showrooms * Welcome clients into our luxury showroom and deliver a world-class ... Manage your sales pipeline using Salesforce CRM. * Achieve individual sales goals while providing ...

Aroma360

Luxury Sales Consultant

Durham, NC · On-site

$50K/yr

Aroma360 Retail Showrooms * Welcome clients into our luxury showroom and deliver a world-class ... Manage your sales pipeline using Salesforce CRM. * Achieve individual sales goals while providing ...

Aroma360

Luxury Sales Consultant

Durham, NC · On-site

Aroma360 Retail Showrooms * Welcome clients into our luxury showroom and deliver a world-class ... Manage your sales pipeline using Salesforce CRM. * Achieve individual sales goals while providing ...

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Luxury Retail Manager information

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How much do luxury retail manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for luxury retail manager in Raleigh, NC is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.91 per hour, depending on experience, location, and employer.

What is a luxury retail manager?

Luxury Retail Managers are professionals responsible for overseeing the operations of high-end retail stores that sell luxury goods such as designer clothing, jewelry, or accessories. Their main duties include managing staff, ensuring exceptional customer service, maintaining brand standards, and driving sales. They often handle inventory, merchandising, and marketing initiatives tailored to affluent clientele. Strong leadership, communication skills, and a deep understanding of luxury products and customer expectations are essential for this role.

What are the key skills and qualifications needed to thrive as a luxury retail manager?

To thrive as a Luxury Retail Manager, you need strong leadership, sales expertise, and a background in retail management, often supported by a bachelor's degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to deliver personalized service help set candidates apart in this role. These abilities are crucial for driving sales, ensuring an elevated customer experience, and maintaining the exclusive reputation of luxury brands.

What are some common challenges faced by luxury retail managers when leading high-performing teams?

Luxury Retail Managers often face the challenge of balancing exceptional customer service standards with the need to meet ambitious sales targets. Leading a high-performing team in this sector requires motivating staff to deliver personalized experiences while also adhering to brand guidelines and maintaining product knowledge. Additionally, managing staff expectations, handling high-value inventory, and ensuring consistent training are key aspects of the role. Effective communication and fostering a supportive, collaborative work environment are crucial to overcoming these challenges and achieving store goals.

What is the difference between Luxury Retail Manager vs Sales Associate?

AspectLuxury Retail ManagerSales Associate
CredentialsHigh school diploma or equivalent; experience in retail management; luxury brand knowledgeHigh school diploma or equivalent; retail or customer service experience
Work EnvironmentLuxury retail stores, managing teams, overseeing operationsAssisting customers, selling products, maintaining store presentation
ResponsibilitiesTeam leadership, sales targets, inventory management, customer experienceCustomer engagement, product knowledge, sales transactions

The main difference between a Luxury Retail Manager and a Sales Associate lies in their responsibilities and experience level. The manager oversees store operations and team management, while the sales associate focuses on customer service and sales. Both roles are essential in the luxury retail industry, but the manager typically requires more experience and leadership skills.

What cities near Raleigh, NC are hiring for Luxury Retail Manager jobs?

Cities near Raleigh, NC with the most Luxury Retail Manager job openings:

Luxury Retail Manager jobs near you
Infographic showing various Luxury Retail Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $42,059 per year, or $20.2 per hour.

Watchmaker - Luxury Fine Jewelry Store

Baileys Jewelry Management Inc

Raleigh, NC • On-site

Full-time

Re-posted yesterday

Job description

Full-Time | In-House Watch Studio | Family-Owned Business

We are a family-owned luxury fine jewelry store with a long-standing commitment to craftsmanship, integrity, and exceptional customer experience. We are seeking an experienced Watchmaker to join our in-house Watch Studio and uphold the highest standards in servicing and repairing luxury timepieces.

This is a rare opportunity to work in a refined, relationship-driven environment where quality always comes first.

Position Overview

The Watchmaker will be responsible for diagnosing, servicing, repairing, and maintaining high-end mechanical and quartz timepieces. The ideal candidate is highly skilled, detail-oriented, and experienced in servicing luxury watch brands to manufacturer-level standards.

Key Responsibilities

Complete diagnostics, overhauls, repairs, and restorations on luxury timepieces

Service mechanical (automatic and manual) and quartz movements

Providing estimates for service work

Perform case and bracelet refinishing to luxury standards

Conduct pressure testing and water resistance checks

Maintain meticulous service records and documentation

Communicate repair timelines and needs clearly with management

Ensure all work meets our store’s quality and excellence standards

Required Qualifications

Proven professional experience servicing and repairing luxury timepieces

Demonstrated expertise in mechanical and automatic movement repair

Experience working in a luxury retail, independent watch studio, or authorized service environment

Strong understanding of precision tools, timing machines, and diagnostic equipment

Exceptional attention to detail and craftsmanship

Ability to work independently while maintaining efficiency and accuracy

Preferred Qualifications

Watchmaking certification (WOSTEP, SAWTA, or equivalent)

Experience servicing Swiss luxury brands

Refinishing and restoration experience

Strong organizational skills and professional communication

What We Offer

Competitive compensation based on experience

A well-equipped in-house Watch Studio

A supportive, family-oriented work culture

The opportunity to work with discerning clients and exceptional timepieces

A stable, respected luxury retail environment

If you are passionate about horology and take pride in delivering precision craftsmanship, we would love to speak with you.

Apply