Luxury Operations Director Jobs (NOW HIRING)

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Why us? Why here? Why now? Working at the Four Seasons Resort The Biltmore in Santa Barbara offers more than just a career-it's a chance to thrive in one of the world's most idyllic settings. From the moment you arrive, the resort feels like a peaceful escape, surrounded by lush gardens and ocean breezes that make every day feel special. You'll be part of a team that crafts unique spaces, where Spanish coastal elegance meets modern design, creating an environment that's both vibrant and welcoming. Whether you live in Santa Barbara, Ventura, Goleta, Ojai, or Santa Ynez, you'll enjoy the Mediterranean climate, easy access to world-class beaches, and proximity to renowned wine country for days-off escapes. The sense of community runs deep, and working here means becoming part of something timeless, where the resort's storied past blends seamlessly with today's luxury. Whether you're sharing the resort's beauty with guests or simply taking in the sunset on your way home, every moment here is unforgettable.
Looking for a talented Director of Food & Beverage to join our team and significantly contribute to reopen our newly remodeled resort in the American Riviera, Santa Barbara!
What you will do:
The Director of Food and Beverage forms part of the Resort Leadership team who collectively make key strategic and operational decisions for the Resort. The Director manages the Food & Beverage Operation which includes all restaurants, bars & lounges, banqueting, room service and private bars.
The primary responsibilities for this position are to ensure our guests receive the highest level of food quality and service, manage, and develop a team, devise and monitor an annual budget, manage labor control and operating expenses and develop relationships with key suppliers and industry associates.
What you bring:
We are looking for individuals who have:
• Prior Director of Food and Beverage experience (no less than 3 years) in a luxury hotel/resort, with proven record leading fine dining concepts.
• Internationally versed and multi-venue experience with a driven spirit and skill set to deliver on luxury operations including banquet operations, in room dining experiences, and memorable private events.
• Substantial pre-opening experience is strongly preferred.
• Solid knowledge of Food & Beverage Service and Culinary operations.
• Strong leadership, interpersonal and analytical skills, able to prioritize and adapt to the changing needs of the operation.
• Work ethic, good business acumen and a passion for service.
• Must have creativity, flair, and a strong innovative mindset.
• Excellent communication skills and a strong, innovative approach.
• Strong community relations, ability to motivate and lead a team of professionals.
• Elevated cross-cultural sensitivity, and guest centricity orientation.
• College degree preferably specializing in hotel/restaurant management or business administration, or equivalent is required.
• Ability to operate computer equipment and knowledge of Open Table and Microsoft applications. Previous experience with MICROS or other POS systems required.
• Reading, writing and oral proficiency in the English language. Spanish preferred.
• Must be able to obtain any required food handling or sanitation certifications required by local or state agencies.
• This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends, and holidays. Day and evening shifts.
What we offer:
• Salary Range: $165,000 - $180,000
• Dynamic Employee Culture where you are encouraged to be your true self!
• Inclusive and diverse employee engagement events all year-round
• Competitive benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay
• Sick Pay, Disability Coverage and Life Insurance
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts around the world
• Complimentary Employee Meals
• Comprehensive learning and development programs to help you elevate your craft.
• And so much more!
Join the iconic Four Seasons Resort The Biltmore Santa Barbara, a classic estate infused with modern luxury! Learn more about the American Riviera
Learn more about what it is like to work at Four Seasons-visit us:
https://www.fourseasons.com/careers/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
Work Authorization:
US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf