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Lumen Technologies Jobs (NOW HIRING)

Account Manager Sr - SLED

PA · Remote

$84K - $112K/yr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Proven experience in technology solution selling (Network, UCaaS, Security, Colocation), ideally ...

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Partner with Technology and Engineering teams to align governance practices with enterprise data ...

Strategy & Research Director

OR · Remote

$152K - $202K/yr

Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Experience in technology industries * Experience in B2B environments Compensation This information ...

Account Manager II - RE-Expansion

WA · Remote

$72K - $96K/yr

Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Technology experts, Sales Support, Service Delivery * Identifies, bids on, negotiates, and closes ...

CMMC Compliance Analyst

OR · Remote

$105K - $141K/yr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance ...

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Lumen Technologies information

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$27.5K

$83.9K

$159.5K

How much do lumen technologies jobs pay per year?

As of Jul 2, 2026, the average yearly pay for lumen technologies in the United States is $83,906.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $103,000.00 per year, depending on experience, location, and employer.

What is a Lumen Technologies job?

A Lumen Technologies job refers to a position within Lumen Technologies, a global telecommunications company specializing in networking, cloud solutions, security, and edge computing. Employees at Lumen work in various departments, including IT, customer service, engineering, and sales, supporting digital transformation for businesses and governments. Jobs at Lumen typically involve cutting-edge technology and innovation, offering opportunities for career growth and development.

What are the key skills and qualifications needed to thrive in the Lumen Technologies position, and why are they important?

To excel at Lumen Technologies as a Network Engineer, you need a solid understanding of networking protocols, troubleshooting, and experience with enterprise-level networks, typically supported by a degree in computer science or a related field. Familiarity with Cisco, Juniper, or similar network hardware, as well as certifications like CCNA or CCNP, is highly valuable. Strong analytical thinking, attention to detail, and effective communication skills help you work efficiently with clients and cross-functional teams. These competencies are critical to ensuring network reliability and delivering high-quality solutions to customers in a rapidly evolving technological landscape.

What types of projects and daily tasks do Network Engineers at Lumen Technologies typically handle?

Network Engineers at Lumen Technologies regularly design, implement, and maintain large-scale enterprise networks, often working on projects focused on optimizing performance, enhancing security, and integrating new technologies. Daily tasks may include monitoring network activity, troubleshooting issues, updating configurations, and collaborating with other IT professionals to support business operations. Teamwork is essential, as you’ll often coordinate with project managers, security specialists, and support engineers. The mix of hands-on technical work and cross-team interaction provides continual learning and growth opportunities.

What cities are hiring for Lumen Technologies jobs? Cities with the most Lumen Technologies job openings:
What are the most commonly searched types of Lumen Technologies jobs? The most popular types of Lumen Technologies jobs are:
What states have the most Lumen Technologies jobs? States with the most job openings for Lumen Technologies jobs include:
Infographic showing various Lumen Technologies job openings in the United States as of June 2026, with employment types broken down into 62% Part Time, and 38% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $83,906 per year, or $40.3 per hour.
Telecommunications Technician

$34.94/hr

Other

Medical, Life

Posted 9 days ago


Lumen Technologies rating

8.6

Company rating: 8.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

5th of 80 rated telecommunications companies


Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role

The Customer Service Technician will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment.  Additionally, maintaining and repairing outside plant facilities within assigned geographic service areas.   

Location and Schedule

This is a full time position located in Eustis, and Leesburg, FL area. The typical schedule is Monday - Friday 8am-4:30pm. May also include nights, weekends, and holidays, as well as the possiblity of being on call.

The Main Responsibilities

    Perform installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment.
    Perform maintenance and repair on outside plant facilities.
    Climb poles, use a shovel and pick to dig up and bury cable; and may be required to work in manholes or controlled environmental vaults (CEV). Locate buried telephone cables.
    Observe all safety rules and regulations.
    Assist other Technical personnel in the performance of their duties when requested.
    Must convey a positive and professional appearance and demeanor when communicating the company's products and services to our customers.
    Actively support sales and marketing related activities.
    Direct customer facing work and sales referrals.
    Accountability/dependability (on time and on load when scheduled and serve on call as needed).
    Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures).
    Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills).
    Asking relevant questions to ensure problems are resolved quickly or to clarify information or directions.
    Active Learning (curious seeker of new information and actively works to improve skills and knowledge).
    Assume all other duties as assigned.

What We Look For in a Candidate
    Education/experience of High School diploma (or equivalent) or higher.
    Ability to distinguish colors on facilities.
    Ability to handle 28 ft extension ladders (up to 75 lbs. routine work) and manhole covers (up to 150 lbs.).
    Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full).
    Basic computer skills including MS Office applications.
    Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes).
    Ability to work aloft (e.g. ladder).
    Ability to work outside in all weather conditions and at various hours of the day/night.
    Ability to work varying shifts and hours including possible mandatory overtime, weekends and holidays.
    A valid driver's license and satisfactory driving record.
 
 
Preferred Qualifications: 
    Prior experience as a customer facing telecom operations technician.
    Basic electricity training/certification or documented equivalent work experience.
    ADSL installation/repair experience (self/full installs).
    A+/Net + Certified Required Soft Skills.
Compensation
Pay Ranges
Minimum hourly rate: $15.61
Maximum hourly rate: $34.94
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
Learn more about Lumen's: Benefits Supplemental Pay (see Customer SVC Tech II)

#LI-Onsite  #LI-CS2

Requisition #: 342436

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.


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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

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