About the Role As a Regional Loyalty Lead you will drive loyalty performance within your designated markets through the execution of in-store training, support, and associate development. You will ...
About the Role As a Regional Loyalty Lead you will drive loyalty performance within your designated markets through the execution of in-store training, support, and associate development. You will ...
You will support Territory Loyalty Managers in effectively developing store teams at the ground level and in driving results through various in-store visits and training formats. What You'll Do
You will support Territory Loyalty Managers in effectively developing store teams at the ground level and in driving results through various in-store visits and training formats. What You'll Do
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together. QUALIFICATIONS:
Loyalty information
What is a loyalty job?
Loyalty jobs typically involve positions focused on developing, managing, and enhancing customer loyalty programs for businesses. Professionals in these roles work to engage customers, increase retention rates, and drive repeat business by creating incentives, rewards, and personalized experiences. They may analyze customer data, design marketing campaigns, and collaborate with other departments to ensure loyalty initiatives align with overall business goals. Common job titles in this field include Loyalty Manager, Loyalty Program Coordinator, and Customer Retention Specialist.
What are the key skills and qualifications needed to thrive as a loyalty program manager?
To thrive as a Loyalty Program Manager, you need a solid understanding of marketing principles, data analytics, and customer relationship management, often supported by a degree in marketing or business. Familiarity with CRM systems, loyalty program software, and analytics platforms is essential for tracking and optimizing program performance. Strong communication, project management, and problem-solving skills set top performers apart in this role. These abilities ensure effective program development, drive customer engagement, and contribute to business growth.
What are some common challenges faced by professionals in loyalty program roles, and how can they be addressed?
Professionals in Loyalty Program roles often face challenges such as keeping members engaged, analyzing large volumes of customer data, and ensuring that rewards remain attractive and relevant. To address these, it's important to regularly review program performance metrics, stay updated on customer preferences, and work closely with marketing, data analytics, and customer service teams. Continuous innovation and leveraging new technologies, such as mobile apps or personalized offers, can also help maintain member interest and program effectiveness.
What is the difference between Loyalty vs Customer Service Representative?
| Aspect | Loyalty | Customer Service Representative |
|---|---|---|
| Primary Role | Builds customer loyalty through engagement and rewards programs | Assists customers with inquiries, complaints, and product information |
| Required Skills | Customer relationship management, communication, marketing | Communication, problem-solving, product knowledge |
| Work Environment | Marketing, sales, customer retention teams | Call centers, retail, support desks |
| Certifications | Customer loyalty certifications, marketing courses | None typically required, but customer service training beneficial |
While both roles focus on customer interaction, Loyalty specialists concentrate on fostering long-term relationships and engagement strategies, whereas Customer Service Representatives handle day-to-day customer inquiries and issues. Understanding these differences helps in choosing the right career path or job focus within the customer experience industry.
What are the most commonly searched types of Loyalty jobs in Arizona?
The most popular types of Loyalty jobs in Arizona are:
What are popular job titles related to Loyalty jobs in Arizona?
For Loyalty jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Loyalty jobs in Arizona look for?
The top searched job categories for Loyalty jobs in Arizona are:
Kohl's rating
5.8
Based on 1,474 frontline employees who took The Breakroom Quiz
13th of 21 rated department stores
Job description
About the Role
As a Regional Loyalty Lead you will drive loyalty performance within your designated markets through the execution of in-store training, support, and associate development. You will support Territory Loyalty Managers in effectively developing store teams at the ground level and in driving results through various in-store visits and training formats.
What You’ll Do
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Routinely visit stores within designated markets to host a variety of in-store training and conduct observations
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Develop strong relationships with designated Store Managers, Assistant Store Managers and Service Supervisors
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Prioritize credit outlier stores in partnership with Territory Loyalty Managers (TLMs) to drive incremental improvement and consistency throughout the territory
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Execute Leader of Duty and Associate training in the field at selected stores in conjunction with TLMs and District Managers
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Develop New Hire training plans within stores to ensure a Culture of Credit from day one
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Manage and lead District contests and provide District Managers and Regional Managers with associate engagement resources
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Use analytics to identify store opportunities and work with Store Leaders to build effective store action plans to drive improvement
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Utilize associate performance reports to provide consistent associate recognition
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Communicate reporting and engagement opportunities to TLMs
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Gather feedback and insights while in the field to provide TLMs with actionable information to improve solicitation best practices
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Actively drive and support credit performance in stores during key timeframes
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Additional task may be assigned
What Skills You Have
Required
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Retail store management experience, with a demonstrated track record of delivering results and building strong teams
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Excellent writing, communication and presentation skills with the ability to present to top leadership with confidence and clarity
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Ability to collaborate and work cross-functionally
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Strong customer focus and customer-centric mindset
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Proactive, self-starter who can work well both independently and as part of a team
Preferred
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3+ years related experience
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College degree
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Retail experience
Special Requirements
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Remote location, you will need to be self-guided and results-focused
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75% travel within designated territory
About Kohl's
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Menomonee Falls, WI, US