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Loyalty Program Manager Jobs in Chantilly, VA (NOW HIRING)

7-Eleven

General Manager

Vienna, VA · On-site

$54K - $60K/yr

Ability to manage cash handling, fuel transactions, and promotion of our rewards loyalty program. * Demonstrated ability maintaining a clean, safe environment by complying with all health and ...

GameStop

Store Manager (Store 0684)

Springfield, VA · On-site

$18.77 - $26.77/hr

The Store Manager is responsible for all facets of store operations and directly influences the ... Rewards guest loyalty program. * Recruit, interview, hire, assess, develop, and retain high ...

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Loyalty Program Manager information

See Chantilly, VA salary details

$39.4K

$110K

$160.7K

How much do loyalty program manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for loyalty program manager in Chantilly, VA is $110,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,400.00 and $135,700.00 per year, depending on experience, location, and employer.

What does a loyalty program manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

What are the key skills and qualifications needed to thrive as a loyalty program manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

How does a loyalty program manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

Which brands have the best loyalty programs?

Loyalty Program Managers evaluate brands with strong loyalty programs such as Starbucks, Amazon Prime, and Sephora, which offer extensive rewards, personalized experiences, and easy-to-use digital platforms. These programs often feature tiered rewards, mobile app integration, and data analytics to enhance customer retention. Skills in data analysis, customer engagement, and program design are essential for success in managing such programs.

What job categories do people searching Loyalty Program Manager jobs in Chantilly, VA look for?

The top searched job categories for Loyalty Program Manager jobs in Chantilly, VA are:

What cities near Chantilly, VA are hiring for Loyalty Program Manager jobs?

Cities near Chantilly, VA with the most Loyalty Program Manager job openings:

Loyalty Program Manager jobs near you
Infographic showing various Loyalty Program Manager job openings in Chantilly, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 66% In-person, and 34% Remote job distribution, with an average salary of $110,018 per year, or $52.9 per hour.

General Manager

7-Eleven

Vienna, VA • On-site

$54K - $60K/yr

Full-time

Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

7-Eleven rating

4.3

Company rating: 4.3 out of 10

Based on 845 frontline employees who took The Breakroom Quiz

39th of 47 rated convenience stores

Job description

The Store Leader is the heart and soul of the store. A Store Leader with an Assistant or two make up the store’s leadership team executing merchandising and marketing initiates, driving profitability, developing the skills of the entire store team, and ensuring customers are well taken care of. Many of our top managers started their career as a cashier, some even as part-timers simply looking for some extra income. Fast forward through hard work, completion of our training programs, and really learning the business, it’s easy to see how we can boast about having the best store management teams in the industry. If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Store Leader Trainee role! We’re hiring immediately!
 
What we bring:
  •  A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.
  •  A strong “promote from within” philosophy providing advancement opportunities for all levels.
 
Our benefits include:
  • 401k plan
  • Premium pay for holidays worked
  • Paid vacation and sick pay plans
  • Coverage in medical, dental, life, and vision insurances available
  • Monthly bonus/incentive potential
  • Tuition Reimbursement and Adoption Assistance
 
What you bring:
  • Ability to oversee and provide customer service leadership, training, and coaching, for all store employees.
  • Desire to maintain high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.
  • Ability to oversee and implement all merchandising and marketing programs.
  • Demonstrated ability to use P&L and store reports to affect change. 
  • Ability to manage cash handling, fuel transactions, and promotion of our rewards loyalty program.
  • Demonstrated ability maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock.
  • Excellent oral and written communication and intrapersonal skills. 
  • Proficient computer knowledge (Microsoft products preferred Word, Excel). 
  • A High School diploma or GED is preferred, but not required for candidates that have at least one year of retail management experience.
  • A valid Driver’s License from the state of residence while maintaining automotive liability insurance during course of employment.
  • The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.
 
7-Eleven, Inc. is an Equal Opportunity Employer and is committed to workplace diversity.

A copy of the complete job description, which includes the minimum requirements and essential functions of the position, is available here: Full Job Description. 

What 7-Eleven employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About 7-Eleven

Sourced by ZipRecruiter

As the world’s first convenience store, our top priority has always been to give customers the most convenient experience possible to consistently meet their needs. 7-Eleven aims to be a one-stop shop for consumers – a place people can always rely on to deliver what they want, when, where, and how they want it.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1927

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