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Loyalty Program Manager Jobs in Canton, MI (NOW HIRING)

Kobie Marketing

Technical Program Manager

Detroit, MI · Remote

$132K - $170K/yr

As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping ... What you need to be successful * 5+ years of program or project management experience, with at ...

Kobie Marketing

Technical Program Manager

Detroit, MI · On-site

$127K - $165K/yr

As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping ... What you need to be successful * 5+ years of program or project management experience, with at ...

Stellantis

Owner Loyalty, Director

Auburn Hills, MI

Automotive OEM, retail, commercial, dealership, CRM, or loyalty program experience. * Experience supporting transformation, performance improvement, customer lifecycle, or value creation programs.

Stellantis

Owner Loyalty, Director

Auburn Hills, MI · On-site

Automotive OEM, retail, commercial, dealership, CRM, or loyalty program experience. * Experience supporting transformation, performance improvement, customer lifecycle, or value creation programs.

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Loyalty Program Manager information

See Canton, MI salary details

$35.7K

$99.6K

$145.5K

How much do loyalty program manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for loyalty program manager in Canton, MI is $99,589.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $122,800.00 per year, depending on experience, location, and employer.

What does a loyalty program manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

What are the key skills and qualifications needed to thrive as a loyalty program manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

How does a loyalty program manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

Which brands have the best loyalty programs?

Loyalty Program Managers evaluate brands with strong loyalty programs such as Starbucks, Amazon Prime, and Sephora, which offer extensive rewards, personalized experiences, and easy-to-use digital platforms. These programs often feature tiered rewards, mobile app integration, and data analytics to enhance customer retention. Skills in data analysis, customer engagement, and program design are essential for success in managing such programs.

What are the most commonly searched types of Loyalty Program jobs in Canton, MI?

The most popular types of Loyalty Program jobs in Canton, MI are:

What are popular job titles related to Loyalty Program Manager jobs in Canton, MI?

For Loyalty Program Manager jobs in Canton, MI, the most frequently searched job titles are:

What job categories do people searching Loyalty Program Manager jobs in Canton, MI look for?

The top searched job categories for Loyalty Program Manager jobs in Canton, MI are:

What cities near Canton, MI are hiring for Loyalty Program Manager jobs?

Cities near Canton, MI with the most Loyalty Program Manager job openings:

Loyalty Program Manager jobs near you
Infographic showing various Loyalty Program Manager job openings in Canton, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $99,589 per year, or $47.9 per hour.

Program Manager (AERO)

ArtiFlex Manufacturing

Sterling Heights, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

ArtiFlex Manufacturing rating

8.3

Company rating: 8.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

The Program Manager at Aerospace, Defense & Prototype leads technically complex manufacturing programs by combining strong engineering understanding, exceptional organizational skills, and clear, effective communication. This role ensures alignment between technical execution, program controls, and stakeholder expectations from program initiation through delivery.
This position is located at Aerospace, Defense & Prototype in Sterling Heights, Michigan.
Primary Responsibilities:
  • Manages all communication requirements within the organization for change notification.
  • Attend all internal and external project-related meetings. Responsible to maintain project open issues/action items and for follow up on past due items.
  • Creates and maintains project timeline and monitors status to the plan.
  • Responsible for ERP data management including but not limited to customer orders and schedules.
  • Enters material requisitions and tracks all raw material procurement activities when not driven by the MRP process.
  • Responsible for issuing outside service purchase orders with Supply Chain oversight and tracking supplier performance to completion dates.
  • Serve as the primary liaison between customers and ArtiFlex for given projects, ensuring timely and accurate communication regarding orders, inquiries, and issue resolutions.
  • Monitor order progress and provide timely updates to customers on lead times and delivery schedules
  • Manages customer required shipping documentation including but not limited to ERP shippers, SLI's, customs invoices, PTS's, and certification packages.
  • Leads APQP process throughout program life, keeping track of open issues and timeline.
  • Relay customer feedback and requirements to internal departments, facilitating continuous improvement initiatives.
  • Build and maintain strong relationships with customers, foster trust and loyalty.
  • Proactively address customer inquiries and concerns, resolving issues promptly and effectively.
  • Identify opportunities to enhance customer satisfaction and drive business growth.
  • Maintains professional, cooperative relationships with subordinates, peers, managers, outside suppliers and customers.
  • Comply with all corporate policies and procedures, including adherence to Quality Management System.
  • Translate technical requirements into executable program plans
  • Identify and manage technical risks, during process design phase in collaboration with engineering.
  • Support technical reviews with customers to ensure program readiness and compliance.
  • Track program performance across cost, schedule, scope, and technical maturity.
  • Coordinate cross-functional teams including engineering, manufacturing, supply chain, quality, and finance
  • Maintains confidentiality in all aspects of the job.

Additional Responsibilities:
  • Ability to work with mathematical concepts and conversions.
  • Ability to work with statistical data and apply concepts such as whole numbers and fractions, ratios and proportions and work with measurement devices.
  • Ability to accurately identify and analyze trends.
  • Ability to understand requests for proposals and convert those requests into the terms, standards and units of production and measurement utilized within the ArtiFlex organization.
  • Production and manufacturing industry knowledge, including understanding of cost centers in an operation such as product costing, overhead absorption and measurement processes.
  • Experience with management planning and goal setting.
  • Experience with databases, spreadsheets or other analysis tools.
  • Ability to deal tactfully with human issues pertaining to vendors, peers and most importantly customers.

Position Requirements:
  • Ten (10) years of experience in a manufacturing environment with program management or related experience.
  • Minimum five (5) years of previous work experience in an aerospace or defense manufacturing / engineering environment, preferred.
  • Bachelor's Degree Engineering, Business or related field, preferred.
  • Requires strong organizational skills, including the ability to effectively manage multiple projects, prioritize tasks and complete assignments within expected time frames without compromising work product.
  • Skills, knowledge or abilities: Read, write & speak the English language fluently.
  • Must have excellent communication and interpersonal skills.
  • Must possess strong computer skills. Competency in Microsoft Office.

Who We Are:
ArtiFlex Manufacturing designs and builds products and solutions for companies with tough challenges by employing people with a willingness and ability to be "Innovative. Problem Solving. Partners." We support and embody a vision of safely growing our people and unleashing their full potential because we see greatness in everyone we hire. Better products and services for our customers result from the dedicated development of our employees. That's our culture.
Benefits:
ArtiFlex employees are ArtiFlex owners with our Employee Stock Ownership Plan (ESOP). We provide a full array of Health and Welfare plans including: Medical, Dental, Vision, Long & Short-Term Disability, Life, Flexible Spending or Health Savings Accounts, 401k Matching, Paid Time Off, Holiday Pay, Annual Bonus, Tuition Reimbursement, Tool Purchase Program, Career Development, Training, Vehicle Purchase Supplier Discount, Company Events, Celebrations, and more!

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