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Loyalty Ambassador Jobs (NOW HIRING)

Anytime Ambassador

Wichita, KS

$13.50 - $17.25/hr

Anytime Ambassadors are responsible for evaluating and analyzing each guest's needs and recommending tailored travel solutions that enhance their travel experience, deepening their loyalty to ...

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Loyalty Ambassador information

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$11

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$28

How much do loyalty ambassador jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for loyalty ambassador in the United States is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is a loyalty ambassador?

A Loyalty Ambassador is a customer service professional who focuses on building strong relationships with clients to enhance their loyalty to a brand or company. They engage with customers, address concerns, and offer personalized support to improve customer satisfaction and retention. Their role may also involve promoting loyalty programs, gathering feedback, and ensuring a positive overall experience.

What does a loyalty ambassador do?

A typical day for a Loyalty Ambassador involves interacting directly with customers to promote and enroll them in loyalty programs, resolving questions or concerns, and providing personalized recommendations based on customer preferences. You may work both independently and as part of a team, collaborating closely with sales associates, management, and marketing departments. Expect to spend much of your time on the sales floor or at a service desk, using both face-to-face and digital communication tools. This role is dynamic and customer-focused, so adaptability and quick thinking are key to success.

What skills and qualifications are needed to thrive as a loyalty ambassador?

To thrive as a Loyalty Ambassador, you need strong customer service skills, in-depth product knowledge, and experience in hospitality or retail environments. Familiarity with CRM systems, loyalty program software, and point-of-sale technology is often required. Exceptional interpersonal communication, problem-solving abilities, and a positive attitude help set top performers apart. These skills are crucial to effectively engaging customers, resolving issues, and driving membership and brand loyalty.

More about Loyalty Ambassador jobs

What cities are hiring for Loyalty Ambassador jobs?

Cities with the most Loyalty Ambassador job openings:

Infographic showing various Loyalty Ambassador job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 27% Part Time, 1% Temporary, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,047 per year, or $20.2 per hour.

$13.50 - $17.25/hr

Full-time

Posted 10 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

54th of 107 rated hotels


Job description

Anytime Ambassador

Marriott's Anytime Ambassadors deliver personal service by responding to the inquiries of our most loyal guests via phone, and email. Anytime Ambassadors answer a global phone line and global email cue to expedite requests of our members in the absence of their Personal Ambassador or for Ambassador member immediate needs. They actively listen and answer questions to resolve issues in an efficient manner. Anytime Ambassadors are responsible for evaluating and analyzing each guest's needs and recommending tailored travel solutions that enhance their travel experience, deepening their loyalty to Marriott's products and services. They also follow through on immediate guests needs with time sensitivity or escalate more complex requests back to a member's Personal Ambassador for actioning.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High School diploma or G.E.D. equivalent.

Supervisory Experience: No supervisory experience.

License or Certification: None

REQUIRED QUALIFICATIONS

Related Work Experience: 6 months related experience in Loyalty Knowledge Group or higher Knowledge group required.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Employment Type: FULL_TIME

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