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Loyalty Ambassador Jobs (NOW HIRING)

Loyalty Ambassador

Austin, TX · On-site

$16 - $19.75/hr

Omni Hotels & Resorts is seeking Loyalty Ambassador for the beautiful Barton Creek Resort & Spa! We are proud to be ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast ...

This position serves as the ambassador of the guest journey by anticipating guest needs, developing associates, creating memorable experiences that strengthen guest loyalty, and supporting the hotel ...

... loyalty, accurate and timely reporting and great customer service. The Brand Ambassador will ... positively promote the Maze Marketing's image to customers, delivering a superior customer service ...

... loyalty, accurate and timely reporting and great customer service. The Brand Ambassador will ... positively promote the Maze Marketing's image to customers, delivering a superior customer service ...

Elite Brand Ambassador Job In Wisconsin Join our team of professionals and apply for our elite ... cultivate customer loyalty. * Engage with consumers, providing expert guidance, addressing ...

Elite Brand Ambassador Job In Texas Join our team of professionals and apply for our elite brand ... cultivate customer loyalty. * Engage with consumers, providing expert guidance, addressing ...

Elite Brand Ambassador Job In Indiana Join our team of professionals and apply for our elite brand ... cultivate customer loyalty. * Engage with consumers, providing expert guidance, addressing ...

Elite Brand Ambassador Job In Kentucky Join our team of professionals and apply for our elite brand ... cultivate customer loyalty. * Engage with consumers, providing expert guidance, addressing ...

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Loyalty Ambassador information

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How much do loyalty ambassador jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for loyalty ambassador in the United States is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What does a typical day look like for a Loyalty Ambassador?

A typical day for a Loyalty Ambassador involves interacting directly with customers to promote and enroll them in loyalty programs, resolving questions or concerns, and providing personalized recommendations based on customer preferences. You may work both independently and as part of a team, collaborating closely with sales associates, management, and marketing departments. Expect to spend much of your time on the sales floor or at a service desk, using both face-to-face and digital communication tools. This role is dynamic and customer-focused, so adaptability and quick thinking are key to success.

What is a Loyalty Ambassador job?

A Loyalty Ambassador is a customer service professional who focuses on building strong relationships with clients to enhance their loyalty to a brand or company. They engage with customers, address concerns, and offer personalized support to improve customer satisfaction and retention. Their role may also involve promoting loyalty programs, gathering feedback, and ensuring a positive overall experience.

What are the key skills and qualifications needed to thrive in the Loyalty Ambassador position, and why are they important?

To thrive as a Loyalty Ambassador, you need strong customer service skills, in-depth product knowledge, and experience in hospitality or retail environments. Familiarity with CRM systems, loyalty program software, and point-of-sale technology is often required. Exceptional interpersonal communication, problem-solving abilities, and a positive attitude help set top performers apart. These skills are crucial to effectively engaging customers, resolving issues, and driving membership and brand loyalty.

More about Loyalty Ambassador jobs
What cities are hiring for Loyalty Ambassador jobs? Cities with the most Loyalty Ambassador job openings:
Infographic showing various Loyalty Ambassador job openings in the United States as of July 2026, with employment types broken down into 63% Full Time, 35% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,047 per year, or $20.2 per hour.
Loyalty Ambassador

$16 - $19.75/hr

Full-time

Posted 8 days ago


Omni Hotels rating

6.8

Company rating: 6.8 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

39th of 108 rated hotels


Job description

Omni Barton Creek Resort & Spa
Nestled in the scenic Texas Hill Country just minutes from downtown Austin, Omni Barton Creek Resort & Spa is a premier destination for luxury, leisure, and world-class hospitality.
Our associates are the heart of our success - a dedicated, passionate team who bring to life the warmth, elegance, and service excellence that define the Omni brand. Joining our team means becoming part of a culture built on respect, gratitude, and empowerment. Here, every associate has the opportunity to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry's most respected companies.
From championship golf and award-winning dining to a rejuvenating spa and stunning natural surroundings, Omni Barton Creek offers an inspiring environment to work, learn, and thrive. If you are driven, personable, and passionate about creating exceptional guest experiences, you'll find your perfect match at Omni Barton Creek Resort & Spa.
Omni Hotels & Resorts is seeking Loyalty Ambassadorfor the beautiful Barton Creek Resort & Spa!
We are proud to be ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2025.
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company, then you will love working with Omni!
Overview:
This team member will be the guest liaison for Select Guests. The person in this role will be responsible for developing proactive personal, professional relationships with Select Guests members, acting as an advocate and point of contact for all Select Guests.
Responsibilities:
  • Create memorable experiences for our Select Guests during their stay.
  • Welcome Select Guests upon arrival and ensure all their requests and needs are met throughout their stay.
  • Resolve any concerns or issues with Select Guest, communicating any needs or special requests to fellow hotel departments.
  • Arrange Select Guest and special occasion amenities via In-Room Dining.
  • Conduct Loyalty Program training with other Front Office and hotel associates.
  • Conduct monthly Loyalty meetings with relevant hotel associates.
  • Promote the Select Guest program to guests that are currently not members.
  • Maintain Select Guest product inventories.
  • Conduct guestroom inspections prior to Select Guest arrival.
  • Develop relationships with Select Guests and serve as their point of contact for any hotel or program questions.
  • Will assist in Front Office operations as needed.
  • Perform any other duties assigned by Management.
  • Be pleasant, smile and greet all guests, using surnames when obtained.
  • Be actively engaged with our guests and deliver memorable guest experiences.
  • Create unique, personalized WOW moments at every opportunity.
  • Maintain reader files for upcoming meetings, VIP guests, meetings and events, etc.

Qualifications:
  • Minimum of 1 year hospitality experience.
  • Must have excellent verbal and written communication skills
  • Skills; Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
  • Previous experience in high customer contact environment; with previous experience answering customer questions and handling customer concerns.
  • Must possess the ability to multi-task in a busy environment, follow through successfully on guest requests, ensure guest satisfaction, and work as a team player.
  • Must be service and detail oriented, possessing a friendly approachable demeanor and strong problem-solving skills.
  • Must be able to work with and sit at a computer workstation for an extended period.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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