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Loyalty Ambassador Jobs (NOW HIRING)

Omni Hotels & Resorts

Loyalty Ambassador

Louisville, KY · On-site

$14.25 - $17.75/hr

Loyalty Ambassador Overview: This team member will be the guest liaison for Select Guests. The person in this role will be responsible for developing proactive personal, professional relationships ...

HomeServe

Customer Loyalty Ambassador

Chattanooga, TN · On-site

$18 - $22.50/hr

The Loyalty Ambassador role is fundamentally about being a detective in a customer service environment. When customers call to cancel, you won't simply process their request-you'll pause, investigate ...

Omni Hotels & Resorts

Loyalty Ambassador (Part-Time)

Frisco, TX · On-site

$11.25 - $15.25/hr

Conduct Loyalty Program training with other Front Office and hotel associates. * Conduct monthly Loyalty meetings with relevant hotel associates. * Promote the Select Guest program to guests that are ...

Omni Hotels & Resorts

Guest Services Manager

Frisco, TX · On-site

This position serves as the ambassador of the guest journey by anticipating guest needs, developing associates, creating memorable experiences that strengthen guest loyalty, and supporting the hotel ...

Marriott International

Anytime Ambassador

Wichita, KS · On-site

$13.50 - $17.25/hr

Anytime Ambassadors are responsible for evaluating and analyzing each guest's needs and recommending tailored travel solutions that enhance their travel experience, deepening their loyalty to ...

Marriott

Anytime Ambassador

Wichita, KS

$13.50 - $17.25/hr

Anytime Ambassadors are responsible for evaluating and analyzing each guest's needs and recommending tailored travel solutions that enhance their travel experience, deepening their loyalty to ...

Marriott

Anytime Ambassador

Wichita, KS · On-site

$13.50 - $17.25/hr

Anytime Ambassadors are responsible for evaluating and analyzing each guest's needs and recommending tailored travel solutions that enhance their travel experience, deepening their loyalty to ...

Maze Marketing

Brand Ambassador

Chicago, IL · On-site

... loyalty, accurate and timely reporting and great customer service. The Brand Ambassador will ... positively promote the Maze Marketing's image to customers, delivering a superior customer service ...

Maze Marketing

Brand Ambassador

Chicago, IL · On-site

... loyalty, accurate and timely reporting and great customer service. The Brand Ambassador will ... positively promote the Maze Marketing's image to customers, delivering a superior customer service ...

Omni Hotels & Resorts

NY · On-site

$60 - $80/hr

Work closely with the Loyalty Ambassador to ensure all select guests are being tracked and serviced. Qualifications * Previous luxury hotel experience is preferred. * Must be able to work a flexible ...

Sandpiper Productions

Brand Ambassador

Cadiz, KY · On-site

$30/hr

Elite Brand Ambassador Job In Kentucky Join our team of professionals and apply for our elite brand ... cultivate customer loyalty. * Engage with consumers, providing expert guidance, addressing ...

Sandpiper Productions

Brand Ambassador

San Diego, CA · On-site

$30/hr

Elite Brand Ambassador Job In California Join our team of professionals and apply for our elite ... cultivate customer loyalty. * Engage with consumers, providing expert guidance, addressing ...

Sandpiper Productions

Brand Ambassador

Alexandria, KY · On-site

$30/hr

Elite Brand Ambassador Job In Kentucky Join our team of professionals and apply for our elite brand ... cultivate customer loyalty. * Engage with consumers, providing expert guidance, addressing ...

Sandpiper Productions

Brand Ambassador

Sturbridge, MA · On-site

$30/hr

Elite Brand Ambassador Join our team of professionals and apply for our elite brand ambassador job ... loyalty. Engage with consumers, providing expert guidance, addressing inquiries, and enriching ...

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Loyalty Ambassador information

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How much do loyalty ambassador jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for loyalty ambassador in the United States is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is a loyalty ambassador?

A Loyalty Ambassador is a customer service professional who focuses on building strong relationships with clients to enhance their loyalty to a brand or company. They engage with customers, address concerns, and offer personalized support to improve customer satisfaction and retention. Their role may also involve promoting loyalty programs, gathering feedback, and ensuring a positive overall experience.

What does a loyalty ambassador do?

A typical day for a Loyalty Ambassador involves interacting directly with customers to promote and enroll them in loyalty programs, resolving questions or concerns, and providing personalized recommendations based on customer preferences. You may work both independently and as part of a team, collaborating closely with sales associates, management, and marketing departments. Expect to spend much of your time on the sales floor or at a service desk, using both face-to-face and digital communication tools. This role is dynamic and customer-focused, so adaptability and quick thinking are key to success.

What skills and qualifications are needed to thrive as a loyalty ambassador?

To thrive as a Loyalty Ambassador, you need strong customer service skills, in-depth product knowledge, and experience in hospitality or retail environments. Familiarity with CRM systems, loyalty program software, and point-of-sale technology is often required. Exceptional interpersonal communication, problem-solving abilities, and a positive attitude help set top performers apart. These skills are crucial to effectively engaging customers, resolving issues, and driving membership and brand loyalty.

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Loyalty Ambassador jobs near you
Infographic showing various Loyalty Ambassador job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, and 5% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $42,047 per year, or $20.2 per hour.

Loyalty Ambassador

Omni Hotels & Resorts

Louisville, KY • On-site

$14.25 - $17.75/hr

Full-time

Posted 8 days ago

Omni Hotels rating

6.8

Company rating: 6.8 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

39th of 109 rated hotels

Job description

Omni Louisville Hotel
Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout, with interior design that blends elements of the city's heritage, culture, and character-felt everywhere from the hotel restaurants to a featured bourbon bar, and even the hotel's speakeasy and bowling alley. Guests can enjoy a vibrant Falls City Market, a 20,000-square-foot urban food hall and grocer directly connected to the hotel lobby. Located at street level, this dynamic space transforms Liberty Street into a lively pedestrian destination. Featuring a diverse selection of food and dessert options-including craft beer, fresh bakery items, and local favorites-the market serves as a welcoming hub for both hotel guests and the local community. If you are a friendly, motivated person, with a passion to serve others, the Omni Louisville Hotel may be your perfect match.
Loyalty Ambassador
Overview:
This team member will be the guest liaison for Select Guests. The person in this role will be responsible for developing proactive personal, professional relationships with Select Guests members, acting as an advocate and point of contact for all Select Guests.
Responsibilities:
  • Create memorable experiences for our Select Guests during their stay.
  • Welcome Select Guests upon arrival and ensure all their requests and needs are met throughout their stay.
  • Resolve any concerns or issues with Select Guest, communicating any needs or special requests to fellow hotel departments.
  • Arrange Select Guest and special occasion amenities via In-Room Dining.
  • Conduct Loyalty Program training with other Front Office and hotel associates.
  • Conduct monthly Loyalty meetings with relevant hotel associates.
  • Promote the Select Guest program to guests that are currently not members.
  • Maintain Select Guest product inventories.
  • Conduct guestroom inspections prior to Select Guest arrival.
  • Develop relationships with Select Guests and serve as their point of contact for any hotel or program questions.
  • Will assist in Front Office operations as needed.
  • Perform any other duties assigned by Management.
  • Be pleasant, smile and greet all guests, using surnames when obtained.
  • Be actively engaged with our guests and deliver memorable guest experiences.
  • Create unique, personalized WOW moments at every opportunity.
  • Maintain reader files for upcoming meetings, VIP guests, meetings and events, etc.

Qualifications:
  • Minimum of 1 year hospitality experience.
  • Must have excellent verbal and written communication skills
  • Skills; Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
  • Previous experience in high customer contact environment; with previous experience answering customer questions and handling customer concerns.
  • Must possess the ability to multi-task in a busy environment, follow through successfully on guest requests, ensure guest satisfaction, and work as a team player.
  • Must be service and detail oriented, possessing a friendly approachable demeanor and strong problem-solving skills.
  • Must be able to work with and sit at a computer workstation for an extended period.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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