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Lowes Monitoring Specialist Jobs (NOW HIRING)

Monitor and work alerts, queues, and cases through case/order management systems. * Manage "Save ... Communicate with Lowe's retail teams, supply chain nodes (e.g., RDC, BDC), store operations, and ...

Sales Specialist Flooring

Summerville, SC · On-site

$20.25 - $27.25/hr

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... If in the Pro Department, focus on external accounts and outside sales and services Monitor ...

Sales Specialist Flooring

Columbia, SC · On-site

$20.75 - $28.25/hr

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... If in the Pro Department, focus on external accounts and outside sales and services Monitor ...

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... Monitor inventory levels to support sales, working with vendors and other stores to find ...

Sales Specialist Appliances

Lafayette, LA · On-site

$21.50 - $29.25/hr

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... If in the Pro Department, focus on external accounts and outside sales and services Monitor ...

Sales Specialist Millwork

Bluffton, SC · On-site

$21 - $28.50/hr

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... If in the Pro Department, focus on external accounts and outside sales and services Monitor ...

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... Monitor inventory levels to support sales, working with vendors and other stores to find ...

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... Monitor inventory levels to support sales, working with vendors and other stores to find ...

Full Time - Sales Specialist Millwork

Lawrenceburg, IN · On-site

$20.50 - $27.75/hr

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... If in the Pro Department, focus on external accounts and outside sales and services Monitor ...

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... Monitor inventory levels to support sales, working with vendors and other stores to find ...

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... Monitor inventory levels to support sales, working with vendors and other stores to find ...

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... Monitor inventory levels to support sales, working with vendors and other stores to find ...

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... Monitor inventory levels to support sales, working with vendors and other stores to find ...

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... Monitor inventory levels to support sales, working with vendors and other stores to find ...

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... Monitor inventory levels to support sales, working with vendors and other stores to find ...

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet ... Monitor inventory levels to support sales, working with vendors and other stores to find ...

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Lowes Monitoring Specialist information

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$24

$48

How much do lowes monitoring specialist jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for lowes monitoring specialist in the United States is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Lowes Monitoring Specialist vs Lowes Security Associate?

AspectLowes Monitoring SpecialistLowes Security Associate
CertificationsNone required, but security or monitoring training preferredSecurity or loss prevention certifications often preferred
Work EnvironmentMonitoring security systems, surveillance rooms, or remote locationsOn-site store security, patrols, and customer safety
Job FocusMonitoring security footage, alarm systems, and incident responsePreventing theft, maintaining store safety, and customer assistance

Lowes Monitoring Specialists primarily focus on surveillance and monitoring security systems, often working in control rooms or remotely. In contrast, Lowes Security Associates are more involved in on-site security patrols and customer safety. Both roles support store security but differ in work environment and daily responsibilities.

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Infographic showing various Lowes Monitoring Specialist job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,897 per year, or $25 per hour.

Market Delivery Support Specialist

Lowe's

Hebron, KY • On-site

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.


Lowe's rating

6.9

Company rating: 6.9 out of 10

Lowe's

Based on 5,289 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 96,927 frontline employees who took The Breakroom Quiz

The best things about working at Lowe's

  • 90%

    90% say they get paid time off

    say they get paid time off

  • 82%

    82% say their health insurance is affordable

    say their health insurance is affordable

  • 75%

    75% Part-time workers get health insurance

    Part-time workers get health insurance

Featured by Lowe's, based on 5289 Breakroom Quiz responses from their frontline employees


Job description

Your Impact

The Market Delivery Support Specialist plays a pivotal role in executing Lowe's home delivery processes to ensure accurate, timely, and high-quality order fulfillment. This role ensures seamless coordination between internal teams, third-party logistics partners, and customers, while actively managing order issues, claims, and service recovery opportunities. The Market Delivery Support Specialist supports customer satisfaction, supply chain operations, and brand loyalty through exceptional problem-solving and communication skills.

What You Will Do

  • Serve as the primary point of contact for both internal and external customer inquiries.

  • Communicate with customers to capture feedback and enhance the in-home delivery experience.

  • Proactively manage and resolve customer issues, including escalations and Executive Care cases.

  • Monitor and work alerts, queues, and cases through case/order management systems.

  • Manage “Save the Sale opportunities to recover potential lost revenue.

  • Process customer order changes and special-order tracking (SOS).

  • Collaborate with stores, vendors and distribution centers to ensure inventory integrity and on-time deliveries.

  • Utilize multiple systems to maintain accurate documentation, including order updates and delivery reschedules.

  • Coordinate with 3PL (third-party logistics) partners to resolve customer and cargo-related claims.

  • Input and manage claims (e.g., property damage) into Lowe’s claims portal.

  • Ensure timely updates and resolution of claims to preserve customer trust.

  • Communicate with Lowe’s retail teams, supply chain nodes (e.g., RDC, BDC), store operations, and service providers.

  • Foster strong relationships with Pro partners and vendors.

  • Demonstrate adaptability in a fast-paced environment with multiple priorities.

  • Exhibit strong listening, communication, and documentation skills.

  • Use Microsoft Office and other applications effectively to support day-to-day operations.

  • Contribute to a culture of continuous improvement and customer-first mindset.

Minimum Qualifications

  • 1-2 Years in customer service or support roles

  • Ability to read, write, and perform basic math skills

  • Strong interpersonal and problem-solving skills

  • Proficiency in Microsoft Office Suite

Preferred Work Experience

  • Experience with Inventory, processing returns and communicating with vendors

  • Exposure to logistics or home delivery operations

Schedule Requirements

Various shift options are available Monday-Sunday. Shift times include: 6AM - 3PM, 9AM - 6PM, and 12PM - 9PM. Flexible work availability is required, as a preferred schedule is not guaranteed.


About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working at Lowe's

Perks for frontline workers

From Lowe's, via Breakroom

  • Bonus opportunities

  • Tuition-free education assistance

  • Flexible scheduling options

  • 401(K) with up to 4.25% company match

  • Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave

  • Paid time off

  • Access to comprehensive healthcare options

  • Employee stock purchase plan

What to expect from working at Lowe's

From Lowe's

About Lowe's, in their own words

From Lowe's

Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.

Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.

Company values

From Lowe's

Our Core Behaviors:

  • Focus on Customers
  • Deliver Results
  • Take Action
  • Show Courage
  • Continue Learning

Our Values:

  • Service Minded
  • Collaborative
  • Inclusive
  • Respectful
  • Driven to Win

What Lowe's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Lowe's logo

About Lowe's

Sourced by ZipRecruiter

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry

Retail and non-profits

Company size

10,000+ Employees

Headquarters location

Mooresville, NC, US