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Lowes Call Center Remote information

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How much do lowes call center remote jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for lowes call center remote in Ohio is $16.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.08 per hour, depending on experience, location, and employer.

What is a Lowes Call Center Remote?

A Lowe's Call Center Remote job involves assisting customers with inquiries, orders, product information, troubleshooting, and general support over the phone or online. Employees work from home, using company-provided tools to handle customer concerns professionally and efficiently. These roles require strong communication skills, problem-solving abilities, and familiarity with Lowe's products and policies. Schedules may vary, including evenings and weekends, depending on business needs.

What does a Lowes Call Center Remote representative do?

A typical day for a Lowe's Call Center Remote representative involves handling inbound customer calls, assisting with questions related to products, orders, or store policies, and troubleshooting issues. You’ll work independently from home, but will be supported by a virtual team and supervisors who provide training and guidance via online platforms. Representatives are expected to log all customer interactions in the CRM system, meet service metrics, and collaborate with other departments when needed to resolve complex requests. While much of your work is self-managed, regular team huddles or meetings ensure you stay informed and connected. This dynamic environment offers both flexibility and the chance to advance within the company through demonstrated performance.

What are the key skills and qualifications needed for a Lowes Call Center Remote position?

To thrive as a Lowes Call Center Remote representative, you should have strong communication skills, problem-solving abilities, a high school diploma or equivalent, and prior customer service experience. Familiarity with call center software, customer relationship management (CRM) systems, and ability to navigate multiple computer applications at once is often required. Patience, active listening, adaptability, and a professional demeanor are important soft skills in this role. These competencies ensure you can effectively assist customers, resolve issues efficiently, and contribute to positive customer experiences from a remote environment.

Is remote Lowes Call Center CSR a stressful job?

A remote Lowes Call Center Customer Service Representative (CSR) role can involve handling customer inquiries and resolving issues, which may be stressful during high call volumes or difficult interactions. However, many remote CSRs find the job manageable with proper training, communication skills, and a stable work environment, as it often offers flexible schedules and the ability to work from home.

What are the most commonly searched types of Lowes Call Center jobs in Ohio?

The most popular types of Lowes Call Center jobs in Ohio are:

What are popular job titles related to Lowes Call Center Remote jobs in Ohio?

For Lowes Call Center Remote jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Lowes Call Center Remote jobs in Ohio look for?

The top searched job categories for Lowes Call Center Remote jobs in Ohio are:

What cities in Ohio are hiring for Lowes Call Center Remote jobs?

Cities in Ohio with the most Lowes Call Center Remote job openings:

Lowes Call Center Remote jobs near you
Infographic showing various Lowes Call Center Remote job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,044 per year, or $16.4 per hour.

Call Center Agent / Inside Sales

Great Day Improvements: A Family of Brands

Twinsburg, OH • Remote

$17 - $18/hr

Full-time

Re-posted 10 days ago

Great Day Improvements rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

48th of 55 rated home improvement suppliers and fitters

Job description

Overview

Great Day Improvements - Call Center Agent / Inside Sales (Full-Time Call Center)

Great Day Improvements is a collection of some of the best home improvement companies in the nation, and we are seeking a Call Center Agent to join our inside sales and customer experience team. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement products and brands.

We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals. This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team.

What We Offer

  • Competitive base pay + performance-based incentives.
  • Comprehensive paid training to build product and sales expertise.
  • Opportunities for career growth within the Great Day Improvements family of brands.
  • A supportive, collaborative work culture that values customer experience and performance.

Schedule / Shifts Available:

Morning Shift

  • Monday - Friday:

    • 8:30 AM - 5:00 PM (On-Site)

  • Weekend Rotations (Remote)

Evening Shift

  • Monday - Thursday:

    • 1:00 PM - 9:30 PM (Remote)

  • Friday
    • 11:30 AM - 8:00 PM (Remote)
  • Weekend Rotations (Remote)

Pay Rate - $17.00 - $18.00/hr PLUS Bonus Opportunities! 

Location: Bedford Heights, OH (On-site)

Responsibilities
  • Handle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience.
  • Promote any and all of our products and services, identifying opportunities for upselling and cross-selling where appropriate.
  • Achieve individual sales and customer experience performance targets, contributing to overall team success.
  • Accurately update and maintain customer records within our CRM platforms to ensure timely follow-up and documentation.
  • Assist with customer concerns, using effective problem-solving techniques and escalating when necessary.
  • Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.
  • Develop product knowledge across all of our brand offerings to confidently answer questions and provide tailored recommendations.
  • Work flexible shifts, including evenings and weekends, based on business needs.
Qualifications
  • 1-2 years of call center or customer service experience, preferably in the home improvement or related industry.
  • Basic to intermediate proficiency with CRM systems (experience with i360 Lightning is a plus).
  • Strong verbal and written communication skills, with the ability to quickly build rapport and deliver solutions.
  • Comfortable working toward sales goals in a performance-driven environment.
  • Good organizational skills, with the ability to multi-task and manage time effectively.
  • Dependable and punctual, with a strong commitment to delivering an excellent customer experience.

**Seeking people with in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist**

GDI is an Equal Employment Opportunity Employer

#INDGDICCA

Employment Type: FULL_TIME

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