Lot Operations Manager Jobs in Needham, MA (NOW HIRING)

Pay range: $20.50-$21 hourly

Schedule: Friday - Monday, 8:00 AM - 4:30pm

About Us

ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services, including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America, from retail to commercial, OEM & more.

We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.

We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion, including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• Reporting to the Lead Lot Operations or other designated manager, you will assist with outside functions to support lot movements and general operations before, during, and after sale day. In this role, you will assist on the lot, including driving the service truck, lot tow truck (non-DOT), and forklift, to ultimately maintain accurate inventory flow and ensure vehicle readiness. 

Responsibilities

• Lot Operations Support: Support lot operations by preparing and staging vehicles for sale, including stickering (run and customer stickers), marking vehicles on the spot, moving vehicles using a lot tow truck or forklift, and operating the service truck to support the driver team.
• Inventory Accuracy: Scan the lot and use electronic devices to record the movement of vehicles on the property.
• Vehicle Readiness: Assist with vehicle readiness tasks such as jumping vehicles and adding fluids (gas, water, etc), adding air to tires, and verifying vehicle status while maintaining accurate lot organization.
• Property Management: Handle the removal of personal property from vehicles.
• Operational Flow: Communicate with shop and operations teams to ensure an efficient flow of inventory from vehicle check-in to the auction sale line.
• Customer & Admin Support: Provide customer service support and coordinate with administrative teams to ensure efficient execution of sale day activities.
• Vehicle Identification: Confirm vehicle mileage, make year, and VIN to ensure accurate record-keeping.
• Safety & Maintenance: Maintain work areas to ensure a safe environment and report any incidents or hazards to the designated manager.
• General Duties: Perform any other duties assigned by the designated manager.

Skills and Attributes

• Teamwork: A team player who can collaborate well with multiple departments, customers, and vendors.
• Customer Focus: Strong customer service skills.
• Detail-Oriented: Proven ability to multitask while maintaining strict attention to detail.
• Efficiency: Proven ability to manage deliverables and metrics against aggressive targets and timelines.
• Adaptability: Ability to work in a fast-paced environment and handle outside conditions.
• Communication: Effective interpersonal skills with excellent verbal and written communication.

Qualifications

• High School diploma or GED preferred
• Must be 18 years of age and have a valid driver's license that meets the requirements
• Able to safely drive a variety of vehicle makes, models, and sizes, including tow trucks, forklifts, and the service truck
• Automotive or auction experience preferred
• Proficiency with computer systems and applications
• Obtain and maintain forklift certification

ADESA Values

• Our Next Customer May Be Your Mom: Every customer deserves the same level of care and respect one would give to their own mother.
• We're All in This Together: The company is unified by the shared goal of providing fantastic customer experiences, achieved through mutual trust, respect, and understanding.
• There Are No Sidelines: Employees are encouraged to be proactive, work hard, and take ownership of what needs to be done in a fast-paced environment.
• Be Brave: Employees should not fear taking risks, pushing themselves outside their comfort zones, or being decisive, even if they stumble along the way.
• Zag Forward: The company empowers creative and passionate thinking to find meaningful ways to be different and deliver amazing experiences.
• Don't Be a Richard: A simple guiding principle to act appropriately and professionally.
• Stay Scrappy: This value rejects mediocrity and "good enough," pushing employees to do more with less to pass savings on to customers.

ADESA Benefits and Perks

Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements

To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
• Constant - standing, watching, touching, listening, walking, talking
• Frequent - bending, stooping, kneeling, lifting, grasping, pushing, pulling
• Potential – running, jumping, yelling, or other rapid or forceful movement in emergencies
• Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.