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Lost Luggage Jobs (NOW HIRING)

New Castle Hotels

Front Desk Agent

Bennington, VT · On-site

$13.75 - $17.25/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

Posted today

New Castle Hotels

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

New Castle Hotels

Front Desk Agent (Full Time)

Houston, TX · On-site

$13.50 - $17.25/hr

Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower. Listen and help as best you can. You ...

New Castle Hotels and Resorts

Front Desk Agent

Bryan, TX · On-site

$13.25 - $16.50/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

New Castle Hotels and Resorts

Front Desk Agent

Woburn, MA · On-site

$15.50 - $19.75/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

New Castle Hotels

Front Desk Agent

Bryan, TX · On-site

$13.25 - $16.50/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

New Castle Hotels and Resorts

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

New Castle Hotels and Resorts

Front Desk Agent

Houston, TX · On-site

$12.25 - $15.50/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

New Castle Hotels

Front Desk Agent

Riverhead, NY · On-site

$15.25 - $19.25/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

New Castle Hotels

Front Desk Agent

Saratoga Springs, NY · On-site

$14.25 - $18/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

Unclaimed Baggage

Flex Pricer

Scottsboro, AL · On-site

Unclaimed Baggage is the only company in the United States that buys and sells the lost luggage of airlines that is never reunited with its owners. Our 50,000-square-foot retail store in Scottsboro ...

New Castle Hotels and Resorts

Front Desk Agent

Bangor, ME · On-site

$14.50 - $18.25/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

New Castle Hotels

Front Desk Agent

Jekyll Island, GA · On-site

$11.75 - $14.75/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

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Lost Luggage information

See salary details

$6

$14

$19

How much do lost luggage jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for lost luggage in the United States is $14.02, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.62 per hour, depending on experience, location, and employer.

What does a lost luggage agent do?

A Lost Luggage agent works at airports or for airlines, assisting passengers in locating and reclaiming their missing or delayed baggage. They help customers file reports, track luggage using airline systems, and coordinate the return or delivery of lost items. Lost Luggage agents also communicate with other airports, baggage handling teams, and transportation services to resolve issues as quickly as possible, aiming to provide a positive customer experience even in stressful situations.

What are some common challenges faced by lost luggage agents, and how do they typically resolve them?

Lost luggage agents often face challenges such as locating baggage that has been misrouted, dealing with frustrated passengers, and coordinating with multiple airlines and airports. To resolve these issues, agents use specialized tracking systems, maintain constant communication with airport staff, and follow established protocols for tracing and delivering lost items. Empathy, problem-solving skills, and attention to detail are essential for providing excellent customer service and ensuring luggage is returned as quickly as possible.

What are the key skills and qualifications needed to thrive as a lost luggage agent, and why are they important?

To thrive as a Lost Luggage Agent, you need strong problem-solving skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with airline baggage tracking systems, global distribution systems (GDS), and incident reporting tools is typically required. Excellent communication, patience, and conflict resolution skills help agents manage distressed passengers and coordinate with various airport departments. These competencies are crucial for efficiently locating lost items, ensuring passenger satisfaction, and maintaining the airline's reputation.

What is the difference between Lost Luggage vs Baggage Handler?

AspectLost LuggageBaggage Handler
Required CredentialsHigh school diploma, sometimes certifications in customer service or logisticsHigh school diploma or equivalent, training provided on-site
Work EnvironmentAirports, airlines, customer service settingsAirports, baggage claim areas, cargo facilities
Employer & IndustryAirlines, airports, travel industryAirlines, airports, cargo companies
Common Search/ComparisonHandling lost luggage issues, customer service rolesLoading, unloading, and managing baggage

Lost Luggage professionals focus on managing and resolving issues related to misplaced or delayed baggage, often involving customer service and logistics. Baggage Handlers primarily handle the physical loading and unloading of luggage. While both roles operate within airports and airlines, Lost Luggage roles emphasize customer interaction and problem resolution, whereas Baggage Handlers focus on physical baggage movement.

Is it easy to become a lost luggage?

Lost luggage is not a job but a common issue faced by travelers and airline staff. It typically occurs due to mislabeling, handling errors, or security procedures, and airline employees work to recover or compensate for lost items. Becoming involved in luggage handling roles requires training in logistics and security protocols.
More about Lost Luggage jobs

What cities are hiring for Lost Luggage jobs?

Cities with the most Lost Luggage job openings:

What states have the most Lost Luggage jobs?

States with the most job openings for Lost Luggage jobs include:

What job categories do people searching Lost Luggage jobs look for?

The top searched job categories for Lost Luggage jobs are:

Lost Luggage jobs near you
Infographic showing various Lost Luggage job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $29,157 per year, or $14 per hour.

Front Desk Agent

New Castle Hotels

Bennington, VT • On-site

$13.75 - $17.25/hr

Other

Posted 22 hours ago

Posted today

Job description

Front Desk Agent

As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience. Whether you're welcoming an excited family embarking on their vacation, assisting a business traveler seeking a smooth check-in, or helping a guest in need of personal assistance, your warm and genuine hospitality will set the tone for their stay. This position gives you the opportunity to shine as it is a fast-paced and interactive role! As a Front Desk Agent, you will:

• Make a First Impression – the person in this role must have a genuine passion to deliver a great hospitality experience – whether in person or by phone. You must want to wow the guest with your welcoming personality.

• Make a Lasting Impression – while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you. Be courteous and willing to listen!

• Enjoy Problem Solving – many guests need help with miscellaneous things – their luggage, directions, finding a good restaurant, lost luggage, a cold shower. Listen and help as best you can. You should never be too busy to help.

• Be Accountable – you will be collecting money, routing calls, taking messages, and meeting many other guest needs. You need to be accurate and efficient in your processes.

• Be a Safety & Security Agent – follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.

Job Requirements

This role requires good verbal and written English communication skills. You must be able to handle cash or credit transactions and have front office software proficiency. This job requires light work – exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects. From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force. Long hours, many of which may be spent standing, required.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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