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Lost Luggage Jobs (NOW HIRING)

Houston Hotel Management LLC

Front Desk Agent

Houston, TX · On-site

$12.25 - $15.50/hr

Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower. Listen and help as best you can. You ...

New Castle Hotels

Front Desk Agent

Bryan, TX · On-site

$13.25 - $16.50/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

New Castle Hotel Corporation

Front Desk Agent

Bangor, ME · On-site

$14.50 - $18.25/hr

Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower. Listen and help as best you can. You ...

New Castle Hotels and Resorts

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

New Castle Hotels and Resorts

Front Desk Agent

Houston, TX · On-site

$12.25 - $15.50/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

New Castle Hotels

Front Desk Agent

Riverhead, NY · On-site

$15.25 - $19.25/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

New Castle Hotels and Resorts

Front Desk Agent

Woburn, MA · On-site

$15.50 - $19.75/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

New Castle Hotels

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

New Castle Hotels

Front Desk Agent

Bangor, ME · On-site

$14.50 - $18.25/hr

Be courteous and willing to listen! • Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower.

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Lost Luggage information

See salary details

$6

$14

$19

How much do lost luggage jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for lost luggage in the United States is $14.02, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.62 per hour, depending on experience, location, and employer.

How to become a lost luggage courier?

To become a lost luggage courier, you typically need a valid driver's license, good navigation skills, and knowledge of airport procedures. Some employers may require a background check and physical fitness, as the job involves handling luggage and working in a fast-paced environment. Experience in logistics or customer service can be beneficial.

What are some common challenges faced by lost luggage agents, and how do they typically resolve them?

Lost luggage agents often face challenges such as locating baggage that has been misrouted, dealing with frustrated passengers, and coordinating with multiple airlines and airports. To resolve these issues, agents use specialized tracking systems, maintain constant communication with airport staff, and follow established protocols for tracing and delivering lost items. Empathy, problem-solving skills, and attention to detail are essential for providing excellent customer service and ensuring luggage is returned as quickly as possible.

What is the difference between Lost Luggage vs Baggage Handler?

AspectLost LuggageBaggage Handler
Required CredentialsHigh school diploma, sometimes certifications in customer service or logisticsHigh school diploma or equivalent, training provided on-site
Work EnvironmentAirports, airlines, customer service settingsAirports, baggage claim areas, cargo facilities
Employer & IndustryAirlines, airports, travel industryAirlines, airports, cargo companies
Common Search/ComparisonHandling lost luggage issues, customer service rolesLoading, unloading, and managing baggage

Lost Luggage professionals focus on managing and resolving issues related to misplaced or delayed baggage, often involving customer service and logistics. Baggage Handlers primarily handle the physical loading and unloading of luggage. While both roles operate within airports and airlines, Lost Luggage roles emphasize customer interaction and problem resolution, whereas Baggage Handlers focus on physical baggage movement.

What does a lost luggage agent do?

A Lost Luggage agent works at airports or for airlines, assisting passengers in locating and reclaiming their missing or delayed baggage. They help customers file reports, track luggage using airline systems, and coordinate the return or delivery of lost items. Lost Luggage agents also communicate with other airports, baggage handling teams, and transportation services to resolve issues as quickly as possible, aiming to provide a positive customer experience even in stressful situations.

What are the key skills and qualifications needed to thrive as a lost luggage agent, and why are they important?

To thrive as a Lost Luggage Agent, you need strong problem-solving skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with airline baggage tracking systems, global distribution systems (GDS), and incident reporting tools is typically required. Excellent communication, patience, and conflict resolution skills help agents manage distressed passengers and coordinate with various airport departments. These competencies are crucial for efficiently locating lost items, ensuring passenger satisfaction, and maintaining the airline's reputation.
More about Lost Luggage jobs
What cities are hiring for Lost Luggage jobs? Cities with the most Lost Luggage job openings:
What states have the most Lost Luggage jobs? States with the most job openings for Lost Luggage jobs include:
What job categories do people searching Lost Luggage jobs look for? The top searched job categories for Lost Luggage jobs are:
Lost Luggage jobs near you
Infographic showing various Lost Luggage job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $29,157 per year, or $14 per hour.

FT Bellman AM/PM- Wyndham Lake Vista Orlando

SELIG PARKING

Lake Buena Vista, FL

$12 - $16/hr

Full-time

Posted 2 days ago

New

Job description

The Bellman is responsible for welcoming guests upon arrival and providing prompt, courteous assistance with luggage at check-in and check-out. This position serves as a knowledgeable resource on the hotel and surrounding community, supports valet and door operations as needed, and safeguards guest property in accordance with company procedures. The Bellman delivers AAA Parking's standard of Excellence at Every Turn throughout each guest's stay.

Essential Functions: The following duties are the essential functions of this position as defined under the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

  • Greet all guests upon arrival in a courteous and professional manner.
  • Transport guest luggage to and from guest rooms promptly at check-in and check-out; move items weighing up to 50 lbs., with or without reasonable accommodation, using bell carts and other provided equipment.
  • Assist guests by moving luggage to the curb to meet transportation and assist guests entering and exiting automobiles or taxicabs while keeping the white zone clear.
  • Communicate information about the property and local area, including special events, dining, entertainment, and attractions; assist with general guest information when the Concierge is not available.
  • Inform arriving guests, while escorting them to their room, of storage areas, restaurant hours, vending/ice machine locations, concierge events, health club information, and emergency procedures, equipment, and exit paths.
  • Check, secure, and store guest luggage until departure; sign for delayed or lost luggage from airlines and deliver it to the guest's room; complete Lost and Found reports and submit all found articles.
  • Notify front desk of deliveries for guests and visitors alike.
  • Direct guests to meeting rooms and other property locations.
  • Monitor ramp, parking lot and report unauthorized persons, suspicious activity, or safety concerns to security or management.
  • Hail taxicabs and respond to guest inquiries.
  • Keep the bell closet clean and organized; clean and polish bell carts daily.

Additional Duties:

The following duties are performed as business needs require but are not essential functions of the position:

  • Function as a valet parking attendant or door attendant as business needs require.
  • Promote hotel functions and facilities.
  • High school diploma or equivalent preferred.
  • Ability to communicate effectively with guests, coworkers, and management, with or without reasonable accommodation.
  • Ability to work flexible shifts, including evenings, weekends, and holidays.
  • Knowledge of (or ability to learn) the property layout and the surrounding community, including local events, dining, and attractions.
  • If operating vehicles as part of valet coverage: valid driver's license and ability to meet insurability standards per Company policy.
  • Previous experience in hospitality, bell service, valet, or customer service. (Preferred)
  • Multilingual skills, particularly in languages, are common to the local guest population. (Preferred)

Physical requirements and work environment:

  • Ability to remain on foot and move about the property frequently for extended periods (up to 8 hours per shift, with standard breaks).
  • Ability to move, lift, push, or pull luggage and packages weighing up to 50 lbs., with or without reasonable accommodation, using bell carts and other provided equipment.
  • Ability to traverse guest floors, lobbies, curb areas, and storage rooms, including navigating elevators and doorways with loaded carts.
  • Ability to work outdoors at the entrance and curb in varying weather conditions.
  • Ability to exchange accurate information with guests and coworkers in person and by telephone.
  • Work environment: hotel lobby, guest floors, entrance, curb, and adjacent outdoor areas with regular exposure to vehicle traffic.

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