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Loss Prevention Manager Jobs in Puerto Rico (NOW HIRING)

IHP Hospitality Group

Guest Experience Agent

Aguadilla, PR · On-site

$13.50 - $17/hr

Notify Loss Prevention/Security of any guest reports of theft. * Develop a thorough knowledge of ... Perform shuttle service and/or other duties as required by Supervisor or Manager. Marginal ...

Career Search

Guest Experience Agent

Aguadilla, PR

$13.50 - $17/hr

Notify Loss Prevention/Security of any guest reports of theft. * Develop a thorough knowledge of ... Perform shuttle service and/or other duties as required by Supervisor or Manager. Marginal ...

TJX Companies

Mantenimiento

Carolina, PR · On-site

$12.25 - $12.75/hr

Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction * Communicates accurately and effectively with management and ...

Sally Beauty

Assistant Store Manager

Santa Isabel, PR · On-site

Assistant Manager Essential Function Store Managers are responsible for hiring, developing and ... Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and ...

Sally Beauty

Assistant Store Manager

Mayaguez, PR · On-site

Assistant Manager Essential Function Store Managers are responsible for hiring, developing and ... Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and ...

The Children's Place

Sales Associate

Trujillo Alto, PR · On-site

$11 - $15/hr

Guarantee company assets by ensuring adherence to all Loss Prevention procedures * Inform Store ... Contribute focused, well-managed efforts towards achievement of store goals * Exhibit flexibility ...

The Children's Place, Inc.

Sales Associate

Trujillo Alto, PR · On-site

$10.50 - $14.50/hr

Guarantee company assets by ensuring adherence to all Loss Prevention procedures * Inform Store ... Contribute focused, well-managed efforts towards achievement of store goals * Exhibit flexibility ...

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Loss Prevention Manager information

What is a loss prevention manager?

Loss Prevention Managers are professionals responsible for minimizing theft, fraud, and other forms of loss within a business, particularly in retail settings. They develop and implement security policies, train employees on best practices, and investigate incidents of theft or misconduct. Their goal is to protect company assets, ensure the safety of employees and customers, and maintain compliance with company and legal standards. Loss Prevention Managers often work closely with law enforcement and utilize surveillance technology to monitor and prevent losses.

What does a loss prevention manager do?

As a loss prevention manager, your duties are to protect company assets (such as merchandise in a retail store) from theft and investigate shoplifting, worker fraud, or other forms of loss. Your responsibilities include helping to implement the loss prevention program at your location, hiring and training loan prevention workers like security guards, and teaching employees how to recognize issues that affect retail loss and shortage control. You coordinate your efforts with supervisors and other store managers.

What are the key skills and qualifications needed to thrive as a loss prevention manager, and why are they important?

To thrive as a Loss Prevention Manager, you need a solid understanding of security practices, investigative techniques, and retail operations, often supported by a bachelor's degree in criminal justice or a related field. Familiarity with surveillance systems, incident reporting software, and relevant certifications like LPQ or LPC is highly valuable. Strong analytical thinking, leadership, and communication skills help you effectively manage teams and collaborate with other departments. These skills and qualifications are crucial for minimizing losses, ensuring store safety, and protecting company assets.

How does a loss prevention manager typically collaborate with store staff to reduce shrinkage?

A Loss Prevention Manager works closely with store employees by providing regular training on theft prevention techniques, ensuring policies are followed, and fostering a culture of accountability. They often conduct joint audits, review surveillance footage with staff, and lead investigations into suspicious activities. This collaborative approach helps build trust, encourages proactive reporting, and enables the team to identify and address potential vulnerabilities more effectively.

What is the difference between Loss Prevention Manager vs Security Supervisor?

AspectLoss Prevention ManagerSecurity Supervisor
CredentialsTypically requires retail loss prevention certifications, experience in retail securityOften has security or law enforcement background, security licenses
Work EnvironmentRetail stores, malls, warehouses focused on preventing theft and fraudVarious settings including retail, corporate, or industrial sites
Employer & IndustryRetail industry, large chain stores, shopping centersRetail, corporate, or industrial sectors

The Loss Prevention Manager primarily focuses on preventing theft, fraud, and inventory loss within retail environments, often managing teams and implementing policies. Security Supervisors oversee security personnel and ensure safety protocols are followed. While both roles involve security, Loss Prevention Managers have a specialized focus on loss prevention strategies in retail settings, whereas Security Supervisors have a broader safety oversight role.

Is loss prevention a good career?

Loss prevention managers oversee strategies to reduce theft and fraud in retail environments, requiring skills in security, surveillance, and inventory management. The role offers opportunities for advancement and often involves working flexible hours, with some positions requiring certifications or training in security procedures. It can be a stable career for those interested in security and risk management.
More about Loss Prevention Manager jobs

What are the most commonly searched types of Loss Prevention jobs in Puerto Rico?

The most popular types of Loss Prevention jobs in Puerto Rico are:

What job categories do people searching Loss Prevention Manager jobs in Puerto Rico look for?

The top searched job categories for Loss Prevention Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Loss Prevention Manager jobs?

Cities in Puerto Rico with the most Loss Prevention Manager job openings:

Loss Prevention Manager jobs near you
Infographic showing various Loss Prevention Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Guest Experience Agent

IHP Hospitality Group

Aguadilla, PR • On-site

$13.50 - $17/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 17 hours ago

Job description

Get to know us!

IHP Hospitality Group owns and operates four properties in western Puerto Rico, including international franchises such as Marriott, as well as independent hotels like Punta Borinquen Resort and Hotel El Faro. With over 30 years of experience, IHP Hospitality is a pioneer in the revitalization of urban centers, making a significant contribution to Puerto Rico's economic development.

Company Benefits:

  • Health Insurance with Dental Plan
  • 401(k) Retirement Plan
  • Accumulation of vacation and sick days.
  • Professional Growth and development opportunities.

Guest Experience Agent Essential Responsibilities

  • Organize, confirm, process, and conduct all guest check-ins/check-outs and secure payments.
  • Verify Daily Check-In's and Check-Out's complete necessary paperwork. Identify and Classify Rewards Programs Highest Rank Members ( For Example: Marriott Bonvoy Elite Status).
  • Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest are resolved. Speak with others using clear and professional language.
  • Ensure proper shift handover of Front Desk and Mini Market Register. Make sure shift has proper change of bills and/or coins.
  • Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change.
  • Notify Loss Prevention/Security of any guest reports of theft.
  • Develop a thorough knowledge of the products, including hotel rooms, type of rooms, amenities, services of hotel, etc.
  • Perform shuttle service and/or other duties as required by Supervisor or Manager.

Marginal Responsibilities:

  • Develop and maintain positive working relationships with others. Support team to reach common goals. Comply with quality assurance expectations and standards.
  • Possess a high level of good work relations, work closely with managers and coworkers. Have flexibility in a changing work environment. Report to rotational weekly shifts on time.
  • Be able to face problems and emergencies and make effective decisions.

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