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Loss Mitigation Representative Jobs in Delaware (NOW HIRING)

Collabera

Collections Representative

Newark, DE · On-site

$16.50 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Newark, DE Job Title: Collections Representative Duration: 6+ months (Strong possibility of ... other loss mitigation and recovery activities. * Contacts delinquent, charged-off, or high-risk ...

Collabera

Collections Specialist

Newark, DE · On-site

$18 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collections Representatives The Collector works in the Collections and Recovery Operations ... other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk ...

All JobsLoss Mitigation Representative JobsLoss Mitigation Representative Jobs in Delaware

Loss Mitigation Representative information

What is the difference between Loss Mitigation Representative vs Loan Processor?

AspectLoss Mitigation RepresentativeLoan Processor
CredentialsTypically requires high school diploma or equivalent; some roles prefer mortgage or financial certificationsHigh school diploma or equivalent; may have mortgage or loan processing certifications
Work EnvironmentFinancial institutions, mortgage companies, call centersMortgage companies, banks, lending institutions
Employer & IndustryMortgage lenders, banks, financial servicesMortgage lenders, banks, credit unions
Primary FocusHelping homeowners avoid foreclosure through loan modifications and repayment plansReviewing and verifying loan documents to process mortgage applications

While both roles operate within the mortgage and financial industry, Loss Mitigation Representatives focus on assisting homeowners in avoiding foreclosure by negotiating loan modifications, whereas Loan Processors handle the review and processing of mortgage applications. Both positions require knowledge of mortgage procedures and customer service skills, but their primary responsibilities differ significantly.

What job categories do people searching Loss Mitigation Representative jobs in Delaware look for? The top searched job categories for Loss Mitigation Representative jobs in Delaware are:
What cities in Delaware are hiring for Loss Mitigation Representative jobs? Cities in Delaware with the most Loss Mitigation Representative job openings:
Loss Mitigation Representative jobs near you

Collections Representative

Collabera

Newark, DE • On-site

$16.50 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Position Details:

Industry: Financial Services

Work Location: Newark, DE

Job Title: Collections Representative

Duration: 6+ months (Strong possibility of extension)


Available Shift/s:

  • 2nd Shift; Monday - Friday; 1:00 PM - 10:00 PM with rotating Saturdays and one day off during week when working Saturday
  • Training: Will participate in current training program (4 weeks = 2 weeks classroom, 2 weeks OJT); Monday - Friday; 8:00 AM - 5:00 PM


Job Description:

  • The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. 
  • This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. 
  • Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. 
  • Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. 
  • In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. 
  • Works an established list of accounts on an automated collections system and/or auto-dialer. 
  • This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. 
  • Understands and educates customers on account terms and alternate payment programs and methods. 
  • Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections.


Job Requirements:

  • Excellent communication skills
  • Customer Service focus
  • Ability to understand and discuss personal and financial difficulties 
  • Ability to recommend and negotiate payment arrangements 
  • Demonstrated ability to work in a fast paced environment 
  • Strong computer skills
  • Previous collections experience
  • Previous customer service experience
  • Strong negotiation skills
Additional Information


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