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Loss Mitigation Associate Jobs in Florida (NOW HIRING)

Selene Holdings

Collections Specialist

Jacksonville, FL

$17.25 - $23.25/hr

The primary point of contact for all borrowers who are not engaged in active Loss Mitigation ... There may be some investor interaction that will require associates to speak to or document his/her ...

Selene Holdings

Collections Specialist

Jacksonville, FL · On-site

$17.25 - $23.25/hr

The primary point of contact for all borrowers who are not engaged in active Loss Mitigation ... There may be some investor interaction that will require associates to speak to or document his/her ...

Selene Finance LP

Senior REO Specialist

Jacksonville, FL · On-site

$70 - $100/hr

... Loss Mitigation, or Mortgage Servicing experience. * Strong knowledge of REO disposition processes ... Associate degree or higher from an accredited college or university. * Bachelor's degree in ...

New

Selene Holdings

Senior REO Specialist

Jacksonville, FL · On-site

... Loss Mitigation, or Mortgage Servicing experience. * Strong knowledge of REO disposition processes ... Associate degree or higher from an accredited college or university. * Bachelor's degree in ...

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Loss Mitigation Associate information

What is a loss mitigation associate?

Loss Mitigation Associates are professionals who work with borrowers and lenders to prevent loan defaults and minimize financial losses, typically in mortgage or lending environments. They assess delinquent accounts, review borrower hardship situations, and recommend solutions such as loan modifications, repayment plans, or short sales. Their goal is to find mutually beneficial resolutions that help borrowers keep their properties while reducing risk and loss for the lender.

What are the key skills and qualifications needed to thrive as a loss mitigation associate?

To thrive as a Loss Mitigation Associate, you need a solid understanding of mortgage servicing, loan workout options, and financial analysis, often supported by experience in banking or real estate and a relevant associate or bachelor’s degree. Familiarity with loan servicing platforms, document management systems, and regulations like RESPA and FHA guidelines is typically required. Strong negotiation, problem-solving, and communication skills are crucial for working with borrowers and collaborating with internal teams. These competencies help minimize financial losses for lenders while assisting borrowers in retaining their homes or navigating alternatives.

How does a loss mitigation associate typically collaborate with other departments to resolve delinquent accounts?

Loss Mitigation Associates work closely with various departments such as collections, underwriting, and customer service to develop solutions for borrowers facing financial hardship. They often coordinate with loan officers to gather documentation, communicate with legal teams regarding regulatory compliance, and partner with customer service representatives to ensure borrowers are informed about available options. Effective teamwork and clear communication are essential in this role to create workable repayment plans and achieve positive outcomes for both the lender and the borrower.

What are the most commonly searched types of Loss Mitigation jobs in Florida?

The most popular types of Loss Mitigation jobs in Florida are:

What cities in Florida are hiring for Loss Mitigation Associate jobs?

Cities in Florida with the most Loss Mitigation Associate job openings:

Loss Mitigation Associate jobs near you

Total Loss Associate/Loss Mitigation Collector - Auto Finance

Southern Auto Finance Company, LLC

Pompano Beach, FL • On-site

$60 - $80/hr

Other

Posted 5 days ago

Job description

Position:Total Loss Associate/Loss Mitigation Collector – Auto Finance

Location: Pompano Beach, FL

Job Id:297

# of Openings:0

Turn Complex Claims into Effective Resolutions.

Do you have experience negotiating with insurance companies and maximizing recoveries on total-loss and accident claims?

SAFCO is seeking an experienced Total Loss Associate/Loss Mitigation Collector who can investigate claims, coordinate with insurance carriers, negotiate settlements, and pursue every available recovery opportunity. This role combines insurance claim management, customer communication, and account resolution within a non-prime auto finance environment.

This position is based at our Pompano Beach, Florida-area headquarters and requires onsite attendance five days per week. Hybrid and remote arrangements are not available.

What You’ll Do
  • Negotiate total-loss and accident claim settlements with insurance companies
  • Track insurance claims and customer accounts from initial notice through final resolution
  • Follow up with customers whose vehicles do not have active or adequate insurance coverage
  • File and manage GAP claims to maximize recoveries on eligible accounts
  • Negotiate payment arrangements on delinquent balances and remaining deficiencies
  • Assist customers with inbound questions regarding vehicle insurance coverage and claims
  • Coordinate the placement of appropriate insurance-related accounts with outside counsel for potential litigation
  • Process cancellations of GAP coverage and vehicle service contracts on eligible paid-off or charged-off accounts
  • Maintain complete, accurate, and timely account documentation
  • Follow all applicable FDCPA requirements and company compliance standards
What You’ll Bring
  • Previous experience handling total-loss claims and loss mitigation required
  • Experience negotiating with insurance companies and managing claim settlements
  • Knowledge of GAP claims, vehicle service contract cancellations, and deficiency balances
  • Strong communication, negotiation, follow-up, and problem-solving skills
  • Ability to manage multiple claims and accounts while meeting established deadlines
  • Experience with loan-servicing platforms, dialers, and skip-tracing systems
  • Auto finance or non-prime lending experience strongly preferred

At SAFCO, we believe talented people should have the opportunity to apply their expertise, grow professionally, and share in the results they help create.

Potential

Use your knowledge of insurance claims and loss mitigation to solve complex account issues and protect the value of our portfolio.

Opportunity

Take ownership of claims and recovery activity while working directly with customers, insurance carriers, vendors, and outside counsel.

Prosperity

Earn competitive base pay plus a performance-driven incentive plan. Your ability to resolve claims, reduce losses, and maximize recoveries can directly increase your earning potential.

Are You Ready?

This opportunity is best suited for an experienced total-loss or loss-mitigation professional who understands how to move claims forward, negotiate effectively, and pursue every available source of recovery.

If you know how to investigate claims, overcome obstacles, and turn difficult accounts into successful resolutions, we encourage you to apply and discover what your future could look like at SAFCO.We are an EOE/drug-free workplace.

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