ZipRecruiter

Log In

1

Logistics Coordinator Customer Service Jobs in Rutherford, NJ

Worldwide Logistics Group

Logistics Coordinator

Paramus, NJ · On-site

$19.75 - $26.25/hr

Key Responsibilities * Customer Communication and Relationship Management: Build strong ... ensure smooth logistics operations. * Quoting and Coordinating Shipments: Assess customers ...

Worldwide Logistics Group

Logistics Coordinator

Paramus, NJ · On-site

$19.75 - $26.25/hr

Daily tracking and tracing of customer shipments * Communicating with ocean / air carriers ... Arranging payments to vendors for services rendered utilizing transportation management software ...

BCI Brands

Logistics Coordinator

New York, NY · On-site

$21.25 - $28.50/hr

The Logistics Coordinator will work closely with freight forwarders, overseas vendors/factories, and internal departments including Production, Sales, Customer Service, Finance, and other cross ...

New

BCI Brands

Logistics Coordinator

New York, NY · On-site

$21.25 - $28.50/hr

The Logistics Coordinator will work closely with freight forwarders, overseas vendors/factories, and internal departments including Production, Sales, Customer Service, Finance, and other cross ...

The Kooples

Logistics Coordinator

Manhattan, NY · Hybrid

$21.50 - $28.50/hr

As a Logistics Coordinator, you will work remotely to ensure the timely and accurate delivery of products to our customers. Salary for this position is in USD per year, with opportunities for growth ...

JS China Sourcing Inc.

Logistic Coordinator

Manhattan, NY · On-site

$21.50 - $28.50/hr

The Logistics Coordinator will be responsible for managing and coordinating the supply chain ... The role also involves tracking shipments, handling customer service inquiries related to logistics ...

Europastry USA

Logistics Coordinator

Morristown, NJ · On-site

$55 - $75/hr

Customer complaints * Service reliability Operational Support * Assist with order reconciliation ... in transportation coordination, logistics operations, or freight management * Equivalent ...

Europastry USA

Logistics Coordinator

Morristown, NJ · On-site

$26 - $28/hr

Customer complaints * Service reliability Operational Support * Assist with order reconciliation ... in transportation coordination, logistics operations, or freight management * Equivalent ...

Europastry USA

Logistics Coordinator

Morristown, NJ · On-site

$20.25 - $26.75/hr

Customer complaints * Service reliability Operational Support * Assist with order reconciliation ... in transportation coordination, logistics operations, or freight management * Equivalent ...

FELIX STORCH INC

Logistics Coordinator

Edison, NJ · On-site

$20 - $22/hr

Logistics Coordinator SUMMIT Appliance (www.summitappliance.com), a Division of Felix Storch, Inc ... Process orders in customer web portals, and schedule shipments based on custom transportation ...

next page

Showing results 1-20

All JobsLogistics Customer Service JobsLogistics Coordinator Customer Service JobsLogistics Coordinator Customer Service Jobs in Rutherford, NJ

Logistics Coordinator Customer Service information

See Rutherford, NJ salary details

$14

$22

$33

How much do logistics coordinator customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for logistics coordinator customer service in Rutherford, NJ is $22.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $25.48 per hour, depending on experience, location, and employer.

What does a logistics coordinator customer service do?

A Logistics Coordinator Customer Service is responsible for ensuring that products are shipped and delivered efficiently while providing support to customers throughout the process. They coordinate transportation, track shipments, handle customer inquiries, and resolve any issues related to deliveries or orders. This role involves communicating with vendors, carriers, and clients to ensure a smooth supply chain experience. Strong organizational and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a logistics coordinator customer service?

To thrive as a Logistics Coordinator Customer Service, you need strong organizational skills, attention to detail, and a background in supply chain or logistics, often supported by a relevant degree or experience. Familiarity with logistics management software, ERP systems, and tracking tools is typically required. Exceptional communication, problem-solving, and multitasking skills help you efficiently coordinate shipments and address customer concerns. These skills and qualities are crucial for ensuring timely deliveries, high customer satisfaction, and seamless logistics operations.

What are some common challenges faced by logistics coordinator customer service professionals, and how can they be managed effectively?

Logistics Coordinator Customer Service professionals often encounter challenges such as managing unexpected shipment delays, coordinating between multiple departments, and addressing urgent customer inquiries. Balancing these demands requires strong communication skills, the ability to prioritize tasks, and proficiency with logistics software. Building good relationships with carriers and internal teams can help resolve issues quickly, while staying organized ensures that customer needs are met efficiently. Proactively updating customers and maintaining transparency can also improve satisfaction and minimize stress in high-pressure situations.

What is the difference between Logistics Coordinator Customer Service vs Logistics Specialist?

AspectLogistics Coordinator Customer ServiceLogistics Specialist
CredentialsHigh school diploma or equivalent; certifications like CLTD beneficialHigh school diploma; certifications like CLTD or CSCP advantageous
Work EnvironmentOffice setting, customer interaction, coordination tasksWarehouse, transportation, or office; focus on logistics operations
Employer & Industry UsageRetail, manufacturing, distribution companiesSupply chain, transportation, logistics firms
Search & Comparison IntentUnderstanding customer service roles in logisticsOperational logistics roles focusing on supply chain processes

The main difference is that Logistics Coordinator Customer Service primarily handles customer interactions and coordination, ensuring shipments meet client needs. Logistics Specialists focus more on the operational side, managing logistics processes and supply chain functions. Both roles require similar certifications and work environments but differ in their core responsibilities and focus areas.

How much does a logistics coordinator customer service earn?

A logistics coordinator customer service typically earns between $40,000 and $60,000 annually, depending on experience, location, and company size. Salaries can vary based on certifications, such as Certified Supply Chain Professional (CSCP), and proficiency with logistics software like SAP or Oracle.

What is the role of logistics coordinator customer service in customer service?

A logistics coordinator customer service manages communication between customers and the logistics team to ensure timely delivery and resolve shipment issues. They coordinate order processing, track shipments, and provide updates, often using logistics software to enhance service quality and customer satisfaction.

What job categories do people searching Logistics Coordinator Customer Service jobs in Rutherford, NJ look for?

The top searched job categories for Logistics Coordinator Customer Service jobs in Rutherford, NJ are:

What cities near Rutherford, NJ are hiring for Logistics Coordinator Customer Service jobs?

Cities near Rutherford, NJ with the most Logistics Coordinator Customer Service job openings:

Logistics Coordinator Customer Service jobs near you
Infographic showing various Logistics Coordinator Customer Service job openings in Rutherford, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,810 per year, or $23 per hour.

Logistics Coordinator

Worldwide Logistics Group

Paramus, NJ • On-site

$19.75 - $26.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Worldwide Logistics Inc. is looking for an experienced logistics coordinator with a domestic background. As a Logistics Coordinator you will work with internal sales/pricing staff and our curated list of vendors and offices across the globe. You will play a crucial role in facilitating the transportation of goods for our customers. You will be responsible for quoting transportation options, coordinating shipments and building relationships with both customers. This position requires a keen attention to detail, strong communication skills, and the ability to thrive in a fast-paced environment.


Key Responsibilities


  • Customer Communication and Relationship Management: Build strong relationships with customers to foster long-term partnerships and enhance customer satisfaction. Communicate effectively with customers to understand their requirements, address inquiries, and resolve any issues that may arise. Serve as the primary point of contact for logistics-related inquiries from internal teams, suppliers, and customers. Coordinate with various departments, including Carrier Sales, salesperson, and warehouse teams, to ensure smooth logistics operations.
  • Quoting and Coordinating Shipments: Assess customers' transportation needs and provide quotes for various modes of transportation. Work closely with the Carrier sales team to ensure timely dispatch of new orders. Monitor logistics expenses and identify opportunities for cost savings.
  • Shipment Tracking and Customer Updates: Work closely with the Support team to track shipments throughout the transportation process and provide regular updates to customers regarding the status of their orders.
  • Market Understanding: Continuously learn and understand market dynamics, including pricing trends.


Requirements:


  • 2+ years freight brokerage/logistics experience
  • Hands-on LTL and TL/FTL experience
  • Experience with drayage and/or air freight
  • TMS experience
  • Quoting and carrier rate negotiation
  • Customer-facing experience
  • Track & trace
  • Understanding of LTL classification/NMFC/density
  • Strong Excel skills - including PivotTables, VLOOKUP/XLOOKUP, and basic reporting
  • Ability to independently manage a shipment from quote through delivery 


Preferred skills:

 

  • Experience with claims/OS&D
  • Experience with international shipments
  • Experience with ocean/steamship lines
  • Experience with freight auditing and invoice/charge discrepancy resolution


What you’ll get in return:


  • Competitive base salary
  • Medical, dental and vision insurance for employees
  • 401K Program to help you invest into your future
  • Flexible vacation time to promote a healthy work-life balance


Hybrid - required 3 days in office (no exceptions)

Apply