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Logistic Trucking Customer Service Representative Jobs in Riverside, IL

Priwils

Customer Service Representative II

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative II The Customer Service Representative II (CSR II) provides ... customer service, logistics, or call center experience * Experience in rental cars, fleet ...

Priwils

Customer Service Representative II

Chicago, IL · On-site

$16.50 - $22.50/hr

Overview The Customer Service Representative II (CSR II) provides intermediate-level customer ... customer service, logistics, or call center experience * Experience in rental cars, fleet ...

U-Haul

Customer Service Representative

Romeoville, IL · On-site

$15 - $16/hr

Move and hook up U-Haul trucks and trailers. * Clean and inspect equipment on the lot including ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Priwils, Inc

Customer Service Representative II

Chicago, IL · On-site

$16.50 - $22.50/hr

Overview The Customer Service Representative II (CSR II) provides intermediate-level customer ... customer service, logistics, or call center experience * Experience in rental cars, fleet ...

U-Haul

Customer Service Representative

Rosemont, IL · On-site

$15 - $16/hr

Move and hook up U-Haul trucks and trailers. * Clean and inspect equipment on the lot including ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Priwils

Customer Service Representative III

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative III The Customer Service Representative III (CSR III) serves as a ... in logistics support, federal contract support, call center operations, or rental agency ...

Priwils, Inc

Customer Service Representative III

Chicago, IL · On-site

$16.50 - $22.50/hr

Overview The Customer Service Representative III (CSR III) serves as a senior-level subject matter ... in logistics support, federal contract support, call center operations, or rental agency ...

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All JobsLogistic Trucking Customer Service Representative JobsLogistic Trucking Customer Service Representative Jobs in Riverside, IL

Logistic Trucking Customer Service Representative information

See Riverside, IL salary details

$9

$18

$27

How much do logistic trucking customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for logistic trucking customer service representative in Riverside, IL is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Logistic Trucking Customer Service Representative vs Freight Coordinator?

AspectLogistic Trucking Customer Service RepresentativeFreight Coordinator
Primary RoleHandles customer inquiries, tracks shipments, and resolves issues related to trucking logisticsCoordinates freight shipments, manages scheduling, and communicates with carriers and clients
Required SkillsCustomer service, communication, knowledge of trucking operationsLogistics planning, organization, communication skills
Work EnvironmentOffice-based, logistics or transportation companiesOffice-based, freight or shipping companies
CertificationsTypically none required, but logistics or customer service certifications helpfulLogistics or supply chain certifications advantageous

While both roles involve coordination within the transportation industry, the Logistic Trucking Customer Service Representative primarily focuses on assisting customers and resolving trucking-related issues, whereas the Freight Coordinator manages the scheduling and planning of freight shipments. Both positions require strong communication skills and industry knowledge, but their daily responsibilities differ in scope and focus.

What are popular job titles related to Logistic Trucking Customer Service Representative jobs in Riverside, IL?

For Logistic Trucking Customer Service Representative jobs in Riverside, IL, the most frequently searched job titles are:

What job categories do people searching Logistic Trucking Customer Service Representative jobs in Riverside, IL look for?

The top searched job categories for Logistic Trucking Customer Service Representative jobs in Riverside, IL are:

What cities near Riverside, IL are hiring for Logistic Trucking Customer Service Representative jobs?

Cities near Riverside, IL with the most Logistic Trucking Customer Service Representative job openings:

Logistic Trucking Customer Service Representative jobs near you

Customer Service Representative II

Priwils

Chicago, IL • On-site

$16.50 - $22.50/hr

Other

Re-posted 18 days ago

Job description

Customer Service Representative II

The Customer Service Representative II (CSR II) provides intermediate-level customer support and independently manages moderately complex inquiries related to the STR program. This role involves vendor verification, resolving billing and transaction discrepancies, and offering operational guidance to entry-level representatives. The CSR II plays a key role in ensuring accurate service delivery, maintaining data integrity, and supporting overall program efficiency.

Minimum Qualifications
  • Associate's degree preferred; equivalent experience acceptable
  • 3–5 years of customer service, logistics, or call center experience
  • Experience in rental cars, fleet management, or equipment rental environments preferred
  • Proficiency in Microsoft Excel and data entry
  • Experience with federal vendor verification systems (e.g., SAM.gov, FPDS.gov) preferred
  • Strong analytical and problem-solving skills
  • Demonstrated ability to manage multiple tasks in a dynamic, fast-paced environment
Responsibilities
  • Handle moderately complex customer inquiries related to the STR program independently and efficiently
  • Perform vendor verification using federal systems such as SAM.gov and FPDS.gov
  • Investigate and resolve billing issues, payment discrepancies, and transaction-related concerns
  • Provide operational guidance and support to entry-level Customer Service Representatives (CSR I)
  • Accurately input, update, and maintain customer and vendor data in internal systems
  • Analyze customer issues and identify appropriate solutions while ensuring compliance with policies
  • Assist in streamlining processes and improving service delivery through continuous feedback
  • Collaborate with internal teams to resolve escalations and ensure timely issue resolution
  • Maintain detailed records of customer interactions, transactions, and resolutions
  • Adapt to evolving program guidelines, procedures, and operational requirements

We will never send communications through any other domain, including @Priwilscareers.com, @gmail.com or @yahoo.com. We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Priwils employee, please contact us at jobs@Priwils.com

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