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Logistic Trucking Customer Service Representative Jobs in Riverside, IL

Nailor Industries

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a ... Collaborate with production, logistics, and sales teams to ensure timely and accurate order ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a ... Collaborate with production, logistics, and sales teams to ensure timely and accurate order ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a ... Collaborate with production, logistics, and sales teams to ensure timely and accurate order ...

Traffic Tech

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative When you join Traffic Tech, you join a team that keeps the global ... Traffic Tech is recognized as an industry leader and the logistics partner to many highly ...

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All JobsLogistic Trucking Customer Service Representative JobsLogistic Trucking Customer Service Representative Jobs in Riverside, IL

Logistic Trucking Customer Service Representative information

See Riverside, IL salary details

$9

$18

$27

How much do logistic trucking customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for logistic trucking customer service representative in Riverside, IL is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Logistic Trucking Customer Service Representative vs Freight Coordinator?

AspectLogistic Trucking Customer Service RepresentativeFreight Coordinator
Primary RoleHandles customer inquiries, tracks shipments, and resolves issues related to trucking logisticsCoordinates freight shipments, manages scheduling, and communicates with carriers and clients
Required SkillsCustomer service, communication, knowledge of trucking operationsLogistics planning, organization, communication skills
Work EnvironmentOffice-based, logistics or transportation companiesOffice-based, freight or shipping companies
CertificationsTypically none required, but logistics or customer service certifications helpfulLogistics or supply chain certifications advantageous

While both roles involve coordination within the transportation industry, the Logistic Trucking Customer Service Representative primarily focuses on assisting customers and resolving trucking-related issues, whereas the Freight Coordinator manages the scheduling and planning of freight shipments. Both positions require strong communication skills and industry knowledge, but their daily responsibilities differ in scope and focus.

What are popular job titles related to Logistic Trucking Customer Service Representative jobs in Riverside, IL?

For Logistic Trucking Customer Service Representative jobs in Riverside, IL, the most frequently searched job titles are:

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The top searched job categories for Logistic Trucking Customer Service Representative jobs in Riverside, IL are:

What cities near Riverside, IL are hiring for Logistic Trucking Customer Service Representative jobs?

Cities near Riverside, IL with the most Logistic Trucking Customer Service Representative job openings:

Logistic Trucking Customer Service Representative jobs near you

Customer Service Representative

Helix Logistics LLC

Chicago, IL • On-site

$16.50 - $22.50/hr

Other

Re-posted 2 days ago

Job description

Customer Service Representative

Chicago, IL & West Palm Beach, FL Full-time

As a Customer Service Representative at Helix Logistics, your daily responsibilities will center on the customer service facet of our operations. You will collaborate closely with account managers and the carrier sales team to facilitate the successful movement of freight.

You will serve as the primary point of contact for all customer communications, which involves sharing shipment details between companies and departments, addressing and resolving any issues, and building strong relationships with all customer contacts.

Responsibilities

Build and nurture strong connections with all customer contacts.

Communicate with shippers and receivers to schedule appointments and clarify requirements.

Collaborate with account managers and the carrier sales team to ensure proper shipment service.

Address and resolve any issues directly with the relevant parties.

Handle both internal and external requests promptly and effectively.

Document current standard operating procedures.

Develop and maintain a knowledge base of best practices in logistics.

Qualifications

Strong problem-solving skills, with the ability to troubleshoot and resolve issues both independently and collaboratively.

Confidence in decision-making and effective communication abilities.

Capability to multitask and prioritize tasks effectively.

Proficiency in Microsoft Office Suite.

Customer service and operations experience is preferred.

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