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Customer Service Coordinator

Matawan, NJ · On-site

$39K - $45K/yr

The Customer Service Coordinator serves as the primary point of contact for customers, ensuring a ... logistics, and sales teams to ensure timely and accurate order fulfillment. Supervisory ...

Milliken & Company

Customer Service Coordinator

Spartanburg, SC · On-site

$16.50 - $21.50/hr

POSITION OVERVIEW The Customer Service Coordinator is responsible for delivering a best-in-class ... Coordinate across Supply Chain, Manufacturing, Logistics, Quality, and other functions to advocate ...

Kermans Flooring LLC

Customer Service Coordinator

Fishers, IN · On-site

$16.25 - $21.25/hr

Together with organization and attention to detail, the Customer Service Coordinator provides ... logistics, purchasing, or sales support. * 6+ months of work experience with customer management ...

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Logistic Customer Service Coordinator information

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How much do logistic customer service coordinator jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for logistic customer service coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What does a logistic customer service coordinator do?

A Logistic Customer Service Coordinator manages communication between customers, suppliers, and logistics teams to ensure smooth and timely delivery of goods. They handle order processing, track shipments, resolve delivery issues, and provide updates to clients. Their role is crucial for maintaining customer satisfaction and ensuring that products reach their destination efficiently. Additionally, they often coordinate with internal departments to address any logistical challenges and continuously improve delivery processes.

What are the key skills and qualifications needed to thrive as a logistic customer service coordinator?

To thrive as a Logistic Customer Service Coordinator, strong organizational skills, attention to detail, and knowledge of supply chain operations are essential, often supported by a degree in logistics or business administration. Familiarity with transportation management systems (TMS), enterprise resource planning (ERP) software, and order tracking tools is typically required. Excellent communication, problem-solving, and customer-oriented mindset are crucial soft skills for excelling in this role. These abilities ensure efficient coordination, timely issue resolution, and high customer satisfaction in the fast-paced logistics environment.

How does a logistic customer service coordinator collaborate with other departments to resolve shipment issues?

A Logistic Customer Service Coordinator frequently works alongside warehouse staff, transportation teams, and sales representatives to address and resolve shipment delays or discrepancies. When issues arise, coordinators serve as the main point of contact, gathering information from all relevant parties and providing updates to customers. This cross-functional collaboration ensures quick problem-solving and helps maintain strong relationships both internally and with clients. Clear communication and organizational skills are key to successfully managing these interactions and keeping shipments on track.

What is the difference between Logistic Customer Service Coordinator vs Logistics Coordinator?

AspectLogistic Customer Service CoordinatorLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require logistics or customer service certificationsHigh school diploma; often requires logistics or supply chain certifications
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice or warehouse environment, coordinating shipments and inventory
Employer & Industry UsageLogistics, transportation, and supply chain companiesManufacturing, distribution, and logistics firms
Search & Comparison IntentUnderstanding customer service roles in logisticsManaging logistics operations and shipments

The Logistic Customer Service Coordinator primarily focuses on communicating with customers, resolving issues, and ensuring service satisfaction. In contrast, the Logistics Coordinator handles the planning, coordination, and execution of shipments and inventory management. Both roles require knowledge of logistics processes, but their core responsibilities differ, with the Customer Service Coordinator emphasizing client interaction and the Logistics Coordinator focusing on operational logistics.

What cities are hiring for Logistic Customer Service Coordinator jobs?

Cities with the most Logistic Customer Service Coordinator job openings:

What states have the most Logistic Customer Service Coordinator jobs?

States with the most job openings for Logistic Customer Service Coordinator jobs include:

What are popular job titles related to Logistic Customer Service Coordinator jobs?

For Logistic Customer Service Coordinator jobs, the most frequently searched job titles are:

Logistic Customer Service Coordinator jobs near you

Customer Service Coordinator

Corning, NY • On-site

Integrated Resources INC
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Integrated Resources INCexternal

$15.25 - $20/hr

Contractor

Re-posted 18 days ago

Job description

Company Description

Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.

Job Description

Position- Customer Service Coordinator

Location- Corning, New York, USA

Duration-1 Year



Hours 8:00 - 5:00 p.m.


Monday to Friday



General Description:


Support CET Customer Service team by providing order management support to customers (order entry, logistics etc) and support metrics



Required Skills/Experience:


Strong attention to detail, experienced at building relationships and working across many different areas, ability to multitask in a fast-paced environment, able to work independently, problem solve, make decisions, and prioritize, strong excel skills (pivot table knowledge a plus)



Desired Skills/Experience:


People soft 8.0 supply chain (order entry, billing, shipping) or equivalent system, experience working with customers and freight forwarders.



Desired/Required Soft Skills:


Team player



Preference will be given to candidates with:


* 1+ year experience B2B


* Outstanding Excel skills



Education:


Minimum HS/GED required



Manager Must Haves:


- Customer oriented (Not retail)


- Experience processing orders


- Exposer at some level to People soft


Additional Information

All your information will be kept confidential according to EEO guidelines.

Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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