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Logistic Customer Service Coordinator Jobs (NOW HIRING)

Installs LLC

Customer Service Coordinator

Mcdonough, GA · On-site

$17 - $19/hr

Join CRST as a Customer Service Coordinator supporting Whirlpool, one of the world's leading home ... If you're a strong communicator with a background in logistics customer service -- and thrive on ...

Master Fluid Solutions

$12.75 - $16.50/hr

The Logistics & Customer Service Coordinator will play a crucial role in supporting the business in Mexico by managing administrative tasks, coordinating sales & marketing activities, providing ...

RESRG Automotive

CUSTOMER SERVICE COORDINATOR

Covington, GA · On-site

$15.25 - $20/hr

Materials Planning & Logistics (MP&L) Reports To: MP&L Manager Shift: 1st Shift, Monday through Friday Position Summary The Customer Service Coordinator is responsible for managing customer demand ...

Eberjey

Customer Service Coordinator

Miami, FL · On-site

$24 - $29/hr

Customer Service Coordinator The Role - The Customer Service Coordinator is key in helping to drive ... This person will partner cross-functionally with Ops, Logistics, and Sales to establish optimal ...

Buckman

WI · On-site

$17.50 - $22.75/hr

Provide back‑up support to Customer Service Coordinators during absences or peak periods What You ... Experience in transport, logistics, or supply chain * Knowledge of transport systems and booking

CFS

Customer Service Coordinator

Morgantown, WV · On-site

$45K - $55K/yr

Customer Service Coordinator Salary: $45,000-$55,000 Why This Opportunity Stands Out: • Serve as the primary point of contact for customers and play a key role in delivering an exceptional customer ...

System One

Customer Service Coordinator

Tulsa, OK · On-site

$45K - $54K/yr

Customer Service Coordinator Location: Tulsa, Oklahoma Type: Direct Hire Compensation: $45,760.00 ... Collaborate with production, logistics, and operations teams to ensure timely and accurate delivery

System One

Customer Service Coordinator

Tulsa, OK · On-site

$45K - $54K/yr

Customer Service Coordinator Location: Tulsa, Oklahoma Type: Direct Hire Compensation: $45,760.00 ... Collaborate with production, logistics, and operations teams to ensure timely and accurate delivery

System One

Customer Service Coordinator

Tulsa, OK · On-site

$45K - $54K/yr

Customer Service Coordinator Location: Tulsa, Oklahoma Type: Direct Hire Compensation: $45,760.00 ... Collaborate with production, logistics, and operations teams to ensure timely and accurate delivery

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Logistic Customer Service Coordinator information

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$12

$20

$28

How much do logistic customer service coordinator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for logistic customer service coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What does a logistic customer service coordinator do?

A Logistic Customer Service Coordinator manages communication between customers, suppliers, and logistics teams to ensure smooth and timely delivery of goods. They handle order processing, track shipments, resolve delivery issues, and provide updates to clients. Their role is crucial for maintaining customer satisfaction and ensuring that products reach their destination efficiently. Additionally, they often coordinate with internal departments to address any logistical challenges and continuously improve delivery processes.

What are the key skills and qualifications needed to thrive as a logistic customer service coordinator?

To thrive as a Logistic Customer Service Coordinator, strong organizational skills, attention to detail, and knowledge of supply chain operations are essential, often supported by a degree in logistics or business administration. Familiarity with transportation management systems (TMS), enterprise resource planning (ERP) software, and order tracking tools is typically required. Excellent communication, problem-solving, and customer-oriented mindset are crucial soft skills for excelling in this role. These abilities ensure efficient coordination, timely issue resolution, and high customer satisfaction in the fast-paced logistics environment.

How does a logistic customer service coordinator collaborate with other departments to resolve shipment issues?

A Logistic Customer Service Coordinator frequently works alongside warehouse staff, transportation teams, and sales representatives to address and resolve shipment delays or discrepancies. When issues arise, coordinators serve as the main point of contact, gathering information from all relevant parties and providing updates to customers. This cross-functional collaboration ensures quick problem-solving and helps maintain strong relationships both internally and with clients. Clear communication and organizational skills are key to successfully managing these interactions and keeping shipments on track.

What is the difference between Logistic Customer Service Coordinator vs Logistics Coordinator?

AspectLogistic Customer Service CoordinatorLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require logistics or customer service certificationsHigh school diploma; often requires logistics or supply chain certifications
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice or warehouse environment, coordinating shipments and inventory
Employer & Industry UsageLogistics, transportation, and supply chain companiesManufacturing, distribution, and logistics firms
Search & Comparison IntentUnderstanding customer service roles in logisticsManaging logistics operations and shipments

The Logistic Customer Service Coordinator primarily focuses on communicating with customers, resolving issues, and ensuring service satisfaction. In contrast, the Logistics Coordinator handles the planning, coordination, and execution of shipments and inventory management. Both roles require knowledge of logistics processes, but their core responsibilities differ, with the Customer Service Coordinator emphasizing client interaction and the Logistics Coordinator focusing on operational logistics.

What cities are hiring for Logistic Customer Service Coordinator jobs?

Cities with the most Logistic Customer Service Coordinator job openings:

What states have the most Logistic Customer Service Coordinator jobs?

States with the most job openings for Logistic Customer Service Coordinator jobs include:

What are popular job titles related to Logistic Customer Service Coordinator jobs?

For Logistic Customer Service Coordinator jobs, the most frequently searched job titles are:

Logistic Customer Service Coordinator jobs near you

Customer Service Coordinator

Mcdonough, GA • On-site

CRST The Transportation Solution, Inc.
Ground Public Transportation • 5 - 10K employees
Learn more about CRST The Transportation Solution, Inc.external

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Key responsibilities

  • Answer inbound calls from Whirlpool customers and provide timely information and support

  • Manage service orders, update documentation, and escalate issues to appropriate managers

  • Act as a liaison between Whirlpool customers, CRST service teams, and internal departments to ensure clear communication and resolution

CRST rating

7.7

Company rating: 7.7 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

Job description

Ready to Deliver Exceptional Service?
Join CRST as a Customer Service Coordinator supporting Whirlpool, one of the world's leading home appliance brands. If you're a strong communicator with a background in logistics customer service - and thrive on problem-solving and building positive relationships - we want to hear from you.
How You'll Work
  • Location: Onsite - 195 King Mill Rd McDonough, GA 30253
  • Schedule: Monday-Friday (8:00 AM-5:00 PM)
  • Compensation: This pay scale represents a good faith estimate of the salary/hourly wage range the company reasonably expects to pay upon hire for this position: $17.00-$19.00 per hour. A final offer amount will depend on factors such as prior relevant experience, skills, and location.
  • Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.
  • Additional Compensation: Total compensation may also include other forms of pay such as overtime or discretionary incentives, as applicable.

About the Role
As a Customer Service Coordinator, you'll be the first point of contact for Whirlpool customers and installers - managing inquiries, resolving issues, and ensuring escalations are addressed within strict service-level agreements (SLAs). This role requires deep logistics customer service experience, as you'll handle scheduling, rescheduling, order updates, installer escalations, and follow-up calls while maintaining strong communication across customers, Whirlpool, and CRST's internal teams. From performance tracking to problem resolution, you'll help deliver on CRST's promise of safe, reliable, and responsive service.
What You'll Do
  • Answer inbound calls from Whirlpool customers and provide timely information and support
  • Call customers to provide time windows for upcoming services and complete follow-up calls, including 5 Star Survey reminders
  • Receive warm leads and process product sales quickly and accurately
  • Record, track, and escalate issues to Whirlpool and CRST managers when necessary
  • Manage service orders, upload documentation, and update Whirlpool's systems with accurate information
  • Track installer escalations and provide updates to supervisors and managers
  • Perform daily tasks including inventory scans, service order updates, and paperwork completion
  • Answer and resolve Whirlpool escalations within SLA timelines
  • Act as a liaison between Whirlpool customers, CRST service teams, and internal departments to ensure clear communication and resolution

What Great Looks Like
  • Calm under pressure and able to manage multiple Whirlpool customer needs at once
  • Clear, empathetic communicator who listens and responds effectively
  • Detail-oriented with strong follow-through on documentation and service updates
  • Positive, team-first attitude with a focus on solutions
  • Driven to meet Whirlpool's service-level expectations and customer satisfaction goals

Qualifications
Required
  • High school diploma or GED
  • Proven experience in logistics customer service (transportation, distribution, or related industry)
  • Strong communication skills, verbal and written
  • Proficiency in data entry and customer management systems

Preferred
  • Experience supporting a large national client (e.g., Whirlpool or similar) in logistics or service coordination
  • Skilled in handling escalations and conflict resolution in high-pressure environments

Why CRST?
For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies like Whirlpool, we set the standard in safety, service excellence, and customer satisfaction. At CRST, you'll find opportunities to grow, contribute, and make an impact in a company that values relationships and results.
The CRST Core Values
Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities
Equal Opportunity Employer: CRST The Transportation Solution, Inc. is an equal opportunity employer. The Company prohibits unlawful discrimination against any applicant or employee based on race (including hair texture and protective hairstyles), color, religion, creed, religious practices, sex (including pregnancy, childbirth, breastfeeding, reproductive health decision-making, sexual orientation, gender identity, gender expression, and related conditions), national origin, ancestry, age, disability, genetic information, military status, veteran status, marital status, or any other status protected by applicable federal, state, or local law.
Let's Build Something Great
Apply today and join a team that supports Whirlpool customers with excellence. Your opportunity to deliver exceptional service starts here.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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