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Lodge Associate Jobs in Virginia (NOW HIRING)

Colonial Williamsburg

Journeyman Mason

Williamsburg, VA · On-site

$24.66 - $36.97/hr

... Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the ... Associates of Applied Science degree in masonry or building preservation from an accredited ...

Great Wolf Resorts

Lifeguard

Williamsburg, VA · On-site

$17/hr

Pay: $17.00 At Great Wolf, Lifeguard is one of the most important positions in the lodge, as they ... Ability and willingness to achieve Certification in First Aid, CPR and Ellis & Associates Lifeguard ...

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Lodge Associate information

What is a lodge associate?

Lodge associates are staff members who work at lodges, resorts, or similar hospitality establishments. Their responsibilities often include assisting guests with check-in and check-out, maintaining common areas, providing information about the property and local attractions, and ensuring guests have a comfortable stay. Lodge associates may also help with housekeeping, reservations, and handling guest requests or issues. The role requires excellent customer service skills, problem-solving abilities, and a friendly, welcoming attitude. Depending on the size and type of lodge, associates may work in various departments or specialize in specific tasks.

What are the key skills and qualifications needed to thrive as a lodge associate, and why are they important?

To thrive as a Lodge Associate, you need customer service expertise, basic hospitality knowledge, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) terminals, and housekeeping or maintenance tools is commonly required. Excellent communication, problem-solving skills, and a friendly demeanor help associates create positive guest experiences and resolve issues efficiently. These abilities are crucial for ensuring guest satisfaction, smooth lodge operations, and repeat business in the hospitality industry.

What are some common challenges lodge associates face during peak seasons, and how can they effectively manage them?

Lodge Associates often encounter increased guest volume and heightened expectations during peak seasons, such as holidays and vacation periods. This can lead to longer hours, multitasking between guest services and housekeeping, and managing guest concerns promptly. To effectively manage these challenges, it's important to prioritize tasks, maintain clear communication with team members, and stay organized. Many lodges provide additional training and support during busy times, and associates who demonstrate adaptability and teamwork often find these periods rewarding for personal and professional growth.

What is the difference between Lodge Associate vs Housekeeper?

AspectLodge AssociateHousekeeper
CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; cleaning or hospitality experience often preferred
Work EnvironmentFront desk, guest services, and general lodge operationsGuest rooms, bathrooms, and common areas for cleaning
Employer & Industry UsageHotels, resorts, lodges in hospitality industryHotels, resorts, lodges in hospitality industry

While both Lodge Associates and Housekeepers work in hospitality settings, Lodge Associates typically handle guest services and front desk duties, whereas Housekeepers focus on cleaning and maintaining guest rooms. The roles often overlap in hospitality environments like resorts and lodges, but their primary responsibilities differ, making each role essential for guest satisfaction and operational efficiency.

Is the lodge associate a good place to work?

Lodge associate positions are typically entry-level roles that involve customer service, cleaning, and maintenance tasks in a hospitality environment. The work environment can vary, but these jobs often offer flexible schedules and opportunities to develop skills in hospitality and communication. Overall, whether it is a good place to work depends on individual preferences and the specific employer's work culture.

What are the most commonly searched types of Lodge jobs in Virginia?

The most popular types of Lodge jobs in Virginia are:

What cities in Virginia are hiring for Lodge Associate jobs?

Cities in Virginia with the most Lodge Associate job openings:

Lodge Associate jobs near you

Application Systems Analyst OR Senior Applications Systems Analyst

Colonial Williamsburg

Williamsburg, VA • On-site

$64K - $105K/yr

Full-time

Re-posted 17 days ago

Colonial Williamsburg rating

6.1

Company rating: 6.1 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

19th of 29 rated museums

Job description

Who We Are
Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is "that the future may learn from the past" through preserving and restoring 18th-century Williamsburg, Virginia's colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.
Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute, and a renowned research library, the John D Rockefeller Jr Library.
Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.
About the Position
The Application Systems Analyst / Senior Analyst (level based on experience and qualifications) supports and leads enterprise-level projects while advising leadership on technical strategy. This role designs, implements, and optimizes the Foundation's business systems and serves as a key liaison between Colonial Williamsburg's business units, stakeholders, and vendors. The Analyst/Senior Analyst provides advanced problem-solving, process review, and implementation support, including automation using scripting or development skills.
***Must reside in or be ready to relocate to Virginia***
Main Duties:
Responsibilities include but are not limited to:
  • Implement, maintain, and integrate applications supporting business objectives.
  • Partner with business units and vendors to resolve issues and convey application/infrastructure strategies and requirements.
  • Analyze system functionality, recommend solutions, and support process improvements.
  • Support test planning and user testing for system upgrades.
  • Provide technical assessments to inform lifecycle and budget planning.
  • Maintain strong knowledge of the supported business area and industry trends, providing recommendations for future releases and roadmap planning.
  • Identify and implement moderate system or process improvements using analysis and prior experience.
  • Provide guidance or training to peers and may review others' work on smaller projects.

Additional Senior Applications System Analyst responsibilities include:
  • Manage large or complex projects with limited oversight, including delegating work and reviewing deliverables.
  • Influence stakeholders within and outside of IT regarding policies, procedures, and operational practices.
  • Provide advanced guidance, coaching, and training to colleagues.
  • Lead vendor management and major system implementations, using deep functional and industry knowledge to recommend and implement significant enhancements and initiatives.

Required Education and Experience:
Applications Systems Analyst Requires:
  • Bachelor's degree AND at least three (3) years of related professional experience; OR
  • Associate degree AND at least five (5) years of related professional experience; OR
  • High school diploma/equivalent AND at least seven (7) years of professional related experience.

Senior Applications Systems Analyst Requires:
  • Bachelor's degree and at least six (6) years of related professional experience; OR
  • Associate degree and at least eight (8) years of related professional experience; OR
  • High school diploma/equivalent and at least ten (10) years of related professional experience.

Professional experience for both levels must include:
  • Supporting, configuring, or maintaining business applications or enterprise systems.
  • Experience with cloud-based platforms (e.g., AWS, Azure, or comparable environments).
  • Experience with SQL, databases, system integration, and data analysis.
  • Experience with enterprise application architecture, system performance optimization, and scalability.
  • Experience with SDLC methodologies, including Agile/DevOps practices and enterprise testing standards.
  • Experience collaborating with internal stakeholders and external vendors on system related activities.

Preferred Qualifications:
  • A bachelor's or master's degree specifically in Information Technology (IT).
  • Workday experience.
  • Experience with a customer relationship management (CRM) system such as Tessitura system or similar.

Key Skills / Competencies:
  • Demonstrated ability to analyze system issues, troubleshoot, and support upgrades or enhancements.
  • Advanced knowledge of report writing and BI tool skills.
  • Ability to design and oversee complex workflows, application integrations, and automation processes.
  • Knowledge of cybersecurity best practices in application/system environments.

Typical Work Schedule: 8:30 - 5pm, fulltime
Compensation Disclaimer: The compensation listed below for this position represents the anticipated hiring range and is provided in accordance with Virginia pay transparency requirements. Actual compensation will be determined based on factors such as the selected candidate's skills, qualifications, experience, education, certifications, internal equity, and the specific requirements of the role.
Range: $64,500 to $105,000
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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