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Lodge Associate Jobs in Minnesota (NOW HIRING)

Certification in First Aid, CPR and Ellis & Associates Lifeguard Training * Successful completion of criminal background check and drug screen Desired Qualifications & Traits * Good oral ...

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Lodge Associate information

What are the key skills and qualifications needed to thrive as a lodge associate, and why are they important?

To thrive as a Lodge Associate, you need customer service expertise, basic hospitality knowledge, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) terminals, and housekeeping or maintenance tools is commonly required. Excellent communication, problem-solving skills, and a friendly demeanor help associates create positive guest experiences and resolve issues efficiently. These abilities are crucial for ensuring guest satisfaction, smooth lodge operations, and repeat business in the hospitality industry.

What are some common challenges lodge associates face during peak seasons, and how can they effectively manage them?

Lodge Associates often encounter increased guest volume and heightened expectations during peak seasons, such as holidays and vacation periods. This can lead to longer hours, multitasking between guest services and housekeeping, and managing guest concerns promptly. To effectively manage these challenges, it's important to prioritize tasks, maintain clear communication with team members, and stay organized. Many lodges provide additional training and support during busy times, and associates who demonstrate adaptability and teamwork often find these periods rewarding for personal and professional growth.

What is a lodge associate?

Lodge associates are staff members who work at lodges, resorts, or similar hospitality establishments. Their responsibilities often include assisting guests with check-in and check-out, maintaining common areas, providing information about the property and local attractions, and ensuring guests have a comfortable stay. Lodge associates may also help with housekeeping, reservations, and handling guest requests or issues. The role requires excellent customer service skills, problem-solving abilities, and a friendly, welcoming attitude. Depending on the size and type of lodge, associates may work in various departments or specialize in specific tasks.

What is the difference between Lodge Associate vs Housekeeper?

AspectLodge AssociateHousekeeper
CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; cleaning or hospitality experience often preferred
Work EnvironmentFront desk, guest services, and general lodge operationsGuest rooms, bathrooms, and common areas for cleaning
Employer & Industry UsageHotels, resorts, lodges in hospitality industryHotels, resorts, lodges in hospitality industry

While both Lodge Associates and Housekeepers work in hospitality settings, Lodge Associates typically handle guest services and front desk duties, whereas Housekeepers focus on cleaning and maintaining guest rooms. The roles often overlap in hospitality environments like resorts and lodges, but their primary responsibilities differ, making each role essential for guest satisfaction and operational efficiency.

What are the most commonly searched types of Lodge jobs in Minnesota? The most popular types of Lodge jobs in Minnesota are:
What cities in Minnesota are hiring for Lodge Associate jobs? Cities in Minnesota with the most Lodge Associate job openings:

Aquatics Supervisor

Great Wolf Lodge

Bloomington, MN • On-site

$23.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Great Wolf Lodge rating

6.5

Company rating: 6.5 out of 10

Based on 310 frontline employees who took The Breakroom Quiz

50th of 108 rated hotels


Job description

Pay: $23.50 


At Great Wolf, the Aquatics Supervisor is responsible for strengthening our lifeguard team through the delivery of superior service and safety. This person will be expected to enhance the waterpark experience for both Guests and Team Members through their personal drive, safety oriented behaviors, and commitment to creating a positive working environment. Guests can feel safe and enjoy a worry free adventure at our waterparks under the Supervisor's direction.


Join our Pack:  

Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels  

Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives  

Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training  

Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund  

Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.  

Benefits:  

• Medical, Dental, and Vision insurance  

• Health savings account  

• Telehealth resources  

• Life insurance  

• 401K with employer match  

• Paid vacation time off  

• Paid parental leave  


Essential Duties & Responsibilities

  • Assists in the training, supervision, and coordination of lifeguards with park management towards ensuring the protection of the lives and safety of park guests
  • Responsible for the management of the lifeguards in their assigned area, enforcing established rules, complying with regulations and maintaining a professional appearance and demeanor
  • Follow and enforce established park and employee rules, regulations and procedures
  • Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management


Basic Qualifications & Skills

  • High School diploma or equivalent experience
  • Must be 16 years of age or older
  • Certification in First Aid, CPR and Ellis & Associates Lifeguard Training
  • Successful completion of criminal background check and drug screen


Desired Qualifications & Traits

  • Good oral communication skills
  • Availability to work flexible hours and varied shifts including weekends and holidays
  • Demonstrated leadership experience with team-oriented approach.
  • 2+ years of experience in aquatics operation: lifeguarding, lifeguard training, swim instruction, and CPO/AFO


Physical Requirements

  • Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick from bottom of water
  • Ability to sit or stand for extended periods of time
  • Ability to work in a humid, warm environment and be immersed in water for extended periods of time
  • Position sometimes requires the ability to lift, push, and pull at least 50 lbs and up to 100 lbs
  • Ability to climb multiple flights of stairs


Estimated Salary Range:

Pay Rate: $ /hr 

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Application Instructions:   

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.     


Position Close Date: 

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


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