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Lodge Associate Jobs in Florida (NOW HIRING)

$26.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free ski rentals through Park City Sports * 20% off food at Legacy Lodge * Monthly associate recognition and reward programs * Department celebrations * Associate Appreciation Week As an Activities ...

Job Summary The Facilities Technician is responsible for ensuring that the property is in excellent condition for guests and associates. Under the direction of the General Manager, the technician is ...

$22.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free ski rentals through Park City Sports * 20% off food at Legacy Lodge * Monthly associate recognition and reward programs * Department celebrations As a Recreation Attendant, a typical day will ...

... and associates rely on you for their health and safety. You know your efforts matter and you're ... in a modern lakeside lodge and clubhouse. Leading golf and hospitality management company ...

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Lodge Associate information

What is a lodge associate?

Lodge associates are staff members who work at lodges, resorts, or similar hospitality establishments. Their responsibilities often include assisting guests with check-in and check-out, maintaining common areas, providing information about the property and local attractions, and ensuring guests have a comfortable stay. Lodge associates may also help with housekeeping, reservations, and handling guest requests or issues. The role requires excellent customer service skills, problem-solving abilities, and a friendly, welcoming attitude. Depending on the size and type of lodge, associates may work in various departments or specialize in specific tasks.

What are the key skills and qualifications needed to thrive as a lodge associate, and why are they important?

To thrive as a Lodge Associate, you need customer service expertise, basic hospitality knowledge, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) terminals, and housekeeping or maintenance tools is commonly required. Excellent communication, problem-solving skills, and a friendly demeanor help associates create positive guest experiences and resolve issues efficiently. These abilities are crucial for ensuring guest satisfaction, smooth lodge operations, and repeat business in the hospitality industry.

What are some common challenges lodge associates face during peak seasons, and how can they effectively manage them?

Lodge Associates often encounter increased guest volume and heightened expectations during peak seasons, such as holidays and vacation periods. This can lead to longer hours, multitasking between guest services and housekeeping, and managing guest concerns promptly. To effectively manage these challenges, it's important to prioritize tasks, maintain clear communication with team members, and stay organized. Many lodges provide additional training and support during busy times, and associates who demonstrate adaptability and teamwork often find these periods rewarding for personal and professional growth.

What is the difference between Lodge Associate vs Housekeeper?

AspectLodge AssociateHousekeeper
CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; cleaning or hospitality experience often preferred
Work EnvironmentFront desk, guest services, and general lodge operationsGuest rooms, bathrooms, and common areas for cleaning
Employer & Industry UsageHotels, resorts, lodges in hospitality industryHotels, resorts, lodges in hospitality industry

While both Lodge Associates and Housekeepers work in hospitality settings, Lodge Associates typically handle guest services and front desk duties, whereas Housekeepers focus on cleaning and maintaining guest rooms. The roles often overlap in hospitality environments like resorts and lodges, but their primary responsibilities differ, making each role essential for guest satisfaction and operational efficiency.

What are the most commonly searched types of Lodge jobs in Florida?

The most popular types of Lodge jobs in Florida are:

What cities in Florida are hiring for Lodge Associate jobs?

Cities in Florida with the most Lodge Associate job openings:

Sunrise Lodge Supervisor - Sunrise Day Lodge - Summer Seasonal

Guestservices

Sunrise, FL โ€ข On-site

$27.30/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Compensation Amount:

27.30 USD HourlyUnder direction of the General Manager, provide excellence in the gift shop and food service operations, including a consistently high standard of guest service, cleanliness, product presentation, cost control, and sales. Complete guest transactions and assist employees with voids, corrections and related situations in a friendly, accurate, and efficient manner. Manage the lodge in the absence of the Manager. This position reports to the General Manager.

Job Description:

Wage: $27.30 - $27.30

Benefits: Sick Pay (Sick Leave is provided in accordance with Washington State law, allowing employees to accrue one hour of sick leave for every 40 hours worked, to be used for personal illness, family care, and other qualifying reasons.); Employee Discounts, Recreation Program, Employee Assistance Program; Housing & Meal Plan Available

ESSENTIAL FUNCTIONS

  • Monitor, problem solve and supervise workers to ensure efficient and safe completion of all tasks daily.

  • Assist in training and scheduling of staff.

  • Complete sales in POS in an accurate, efficient and friendly manner; assist clerks with same.

  • Assist guests through friendly interactions, answering questions, and completing sales on register.

  • Maintain store displays daily through stock rotation, cleaning, and organizing.

  • Receive and verify quantities of food stock and merchandise, organize and stock store, set displays.

  • Assist in maintenance of department records such as schedules, payroll, deposits, and daily cash reports.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

  • High School Diploma/G.E.D. equivalent required.

  • National Park gift shop and/or food service experience strongly preferred.

  • Able to learn and use POS system including computerized cash register and credit card terminal.

  • Possess or be able to successfully complete ServSafe Manager and MAST/TIPS certifications.

PHYSICAL AND MENTAL REQUIREMENTS

  • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

  • Lift, carry, and push up to 10 lbs. regularly, 15-20 lbs. frequently, and up to 30 lbs. occasionally.

  • Able to stand for extended periods and climb stairs regularly.

  • Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English.

  • Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

  • Food service and retail POS (Point of Sale) systems including cash register and credit card terminal

  • Phone system, fax, copier, combination safe

  • Required Personal Protective Equipment (PPE) used: goggles, gloves, cut gloves, mitts

Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the world, and in their free time they have a magical world of pristine mountain meadows, majestic waterfalls, peaceful old-growth forests, and much more to explore! While we operate year-round, our primary season is the summer months, with most employment opportunities available between April and October. Our All-Star team members enjoy fantastic perks and an amazing work environment!